7 Eiffel by Malone

Hair dryer did not work. Asked for replacement unable provide. Very clean. Bright lighting in bathroom was great.

The front desk was excellent.

Carpet was dirty. Elevator broke. Wifi was bad. Comfortable bed. Nice bathroom. Staff was great.

Really nice clean hotel. In a great location. Friendly staff and really enjoyed my stay here.

I had a total of 5 rooms for 3 nights. They were very nice rooms but was disappointed that none of the rooms have a view of the Eiffel Tower.

Clean rooms. Good service. Good location

Great location and accommodating staff but room is dated, needs to be updated especially the carpets need replacements as they smell moldy even after cleaned

Convenient to get to Eiffel Tower and easy access to Big Bus station and museum s

Nice botique feel to the property. Helpful staff treats you nicely. Room was great, a little on the small side but to be expected. Good location to walk to Eiffel, Arc, and many others.

The free snacks in the afternoon are much appreciated.

The staff very helpful. We forgot to ask for the room to be cleaned so when we came back we asked if they could clean the room like take out the garbage and provide clean towels, within five minutes someone came and did that. The location was very convenient close to major attractions and fine dinning. I would stay here again if i visit Paris.

Great place to stay

Stayed in a premium room for 4 nights. The room was small, but very clean and had enough room for the 2 of us. Make sure to message the hotel to tell them you want separate beds because they won’t help you after 5pm. Daily housekeeping is nice, though, and they have a mini fridge stocked with complimentary water and soft drinks. The location is great (short walk to the Eiffel Tower and other landmarks, close to many nice restaurants, and close to multiple transit options)

Clean room, nice free afternoon snacks. Very near Metro and city attractions. Hotel was good, but not over the top excellent. Good hotel for the money.

The room was smallish but very clean and modern, with a fridge, safe, powerful shower and nespresso machine. Breakfast however was a disappointment, with insufficient variety of food, and poor service from the attendant.

The hotel was more expensive than what I usually pay for. But I guess, I paid mostly for the neighborhood. The hotel room was small. The carpet was pretty worn down. The water leaked outside the shower door on to the carpet. I could not get the air conditioning to work. Even though the room was clean and maintained well, it did not feel like an expensive place. To be fair, we were hardly in the room and we did not complain about these things to the staff to get them fixed either.

We had a supreme room, no category above that. Room decor is extremely old and tacky. Dirty carpet in room and hallways, elevator. Dirty walls, it’s just not kept up. Bed was clean and comfortable. Bathroom new and clean. There was an air freshener smell to cover up the old smell. Toilet is not part of shower and sink but extremely small kid you have long legs. Low curling, small dark room, stuffy. Close to Rue Cler which is a plus and quiet area. Very safe. Will not stay again unless it’s completely renovated.

A great location for many of the Paris tourist attractions.

Stay was fine

This was the worst hotel experience I’ve ever had. On arrival, I raised concerns about the dirt and overall state of my room, politely asking if I could be moved to a cleaner one. After pointing out further stains and dirt in the lift, I was told the hotel would refund me because they “didn’t want me to stay there.” As a young woman travelling alone, I found this response deeply unsettling. The staff member I dealt with was aggressive and threatening, telling me I had to leave. I waited two days to speak to a manager, as none were available when I was at the hotel. When I finally did, I was met with dismissive and standoffish behaviour. A receptionist even called me a “Karen” and said they “know people like me,” simply because I had complained. I also noted that a colleague of mine, who stayed at the same time and raised similar complaints, was treated entirely differently, he was apologised to, offered compensation, and even given a feedback form. When I pointed this out and said I felt I was being treated unfairly, I was told I was “playing the race card.” I spent three days at this hotel with constant anxiety, worried about returning to my room, my belongings, and how I was being treated. As I was travelling for business, I couldn’t easily change my plans. Although I eventually received an apology, it was too late, the damage was done. I have recordings of most of these exchanges with staff and even though I remained polite the entire time I was constantly gaslit.