Hotel Ambre

Our priorities were proximity to a Metro transit hub on the Rive Gauche and to Gare du Lyon, as well as an elevator and a kitchenette. The afternoon and night staff were attentive and pleasant. The hotel housekeeper was excellent. The daytime front desk staff (middle-aged gentleman) had plenty of excuses to not respond to our needs during our visit. I looked up the Hudson induction cooktop on YouTube to figure out how to use it. Unlock it by pressing key icon for several seconds if it shows “Lo” after you turn it on. The shower floor is not separate from the bathroom floor, with no shower curtain, so it takes some skill to not get the whole bathroom wet when using the shower. The room heating controls cannot be adjusted. The terrace in the hotel photo is probably only accessible by one of the hotel rooms!

Smoke smell in the room.

Poor condition of bathroom. No ventilation Very difficult access to toilet. Rost in shower cabinet of metallic parts.

Very good hotel with free parking in nice location. We would recommend this hotel, due to covid procedures were different to usual but the hotel managed well. Parking is very easy to use and find. Hotel is average size for Pairs given the price it’s good value for money

Good hotel and nice location.

The customer service absolutely disgusting. The person named Olivier who was working at the time of check in at the reception treated us really badly and called police on us.When i booked the hotel,it was stated on the confirmation letter that we have free parking,nothing was said that reservation needed.when we arrived at the hotel,person named above was extremely rude and wouldnt even offer us alternative option to park our car.We asked for hotel manager and he said i am in charge here.After an hour of arguing and waiting for police,eventually a collegue arrived and let us park our car in the garage under the hotel.We waisted so much time and it costed us so much stress and money,as we had tickets booked and we lost it all.Also havent received any apology from this person named Olivier,who was extremely rude and made us feel unwelcomed .Our children were tired after 6 hours of driving from London and waiting in a car for another hour until his colleague solved the situation. I hope no one else will have to go through this horrible experience and stress.

Excellent location, let down by the condition of the equipment and maintenance levels. Soap dispensers missing, an old tv with a remote only working a few functions, one of the two bed lamps not working, only one hand towel for two guests ...

Small, friendly hotel in a relatively quiet part of Paris. It was easy to get to central Paris on the metro and it took between 20-45 minutes to get where we wanted to go, depending on the destination. The free parking meant this was great value for money. We didn't pay for the breakfast but it was only 4 euros for coffee, juice and a pastry. When we went the air conditioning was broke and this wasn't fixed for the whole of the 3 nights we were there which was a shame. The staff were friendly and polite however and the room kept clean.

The manager was amazing! The most helpful person! Our safe locked and would not open. He went out of his way to open it!! The guy on reception was nice but it was his way or no way!

Close to the subway, air conditioning and wifi worked great, kitchenette allowed us to buy some groceries and save some money on meals. Close enough to all the major attractions if you can use the subway, far more reasonable then staying downtown. Lots of unique restaurants around the hotel that are also reasonably priced.

We both enjoyed our stay at this hotel. It was the most convenient hotel we thought when it came to planning our trip. The parking was also pleasing and secure. Not quite sure as to what €3.74 city tax was which was taken out of the €50 deposit I gave to park the car ? Overall the room was clean and tidy and the overnight sleep was comfortable...

Duvet was very stained, and after two nights out of our four we noticed it had bed bugs. We were thankfully able to get our full refund without any hassle and the front desk lady was very nice and helped us find a new hotel to stay at for our remaining two nights. But bed bugs, that’s all I can say.

The room was spacious and generally clean. The only problem is the layout of the rooms as ours was connected to another room. There was just a door separating our room and the connecting room. I could actually see if the light of the connecting room was on or not and could hear clearly everything as well. Definitely not an idea place for staying.

the stay was comfortable and staff were very helpful

Extremely didsapointed in my choice to stay here. I do not recommend the area unless you’re directly needing to be there. For the price the hotel was a joke, breakfast is cereal only and priced heafitily, the room I paid for was half the size advertised and was an adjoining room which I was not informed of. The bed was comfortable enough but the air conditioning very faint. Overall it’s a 2 Star hotel at the very best. Do not stay here, there are hundreds of MUCH better choices, do NOT waste your money as I did. Overpriced to say the least, skip it.

I'm based out of Paris a few days a week on project work and have stayed in a good 20 hotels there recently. This place has an odd feel about it and the walls are a bit thin but the room was pleasant and came with a kitchenette area, as well as, bizarrely, a 'triple bed'. Area decent (sleepy 13th) and a few good restaurants nearby.

Hotel facility and staff are OK except the supply of toiletteries need to improve .

When we arrived on Friday (3 people), the hotel receptionist provided us a room with air conditioning broken. After 5 hours we got a fan (temperatures above 35 C- 95 F inside the room) as a temporally solution. Wi-Fi didn't work either. By the end of the day they told us that maintenance don't provide any service/reparations during the weekend "including Friday". Around 3 am after many phone calls, the hotel provided an extra room (smaller) with AC to spend the rest of the nigh until they will finally solve the problems during the morning. The deal was to keep both rooms for the night because the second room was equipped for 2 persons only. However on Saturday new staff came and locked the access to my original room. After hours of back and forward we were definitely moved to the smaller room mentioned without any kind of compensation. Kitchen wasn't fully equipped either and general conditions weren't as shown in the website pictures. At the end I pay for a 3 persons room while I receive a 2 person room, and definitely we lost a lot of time dealing with the staff because they weren't able to provide a quick or good solution. I didn't move to another hotel because is July and everything was booked.

I was quite disappointed with this hotel, even though the Expedia travelers recommend it. It was described with rooms with balcony, but instead I got room without balcony facing very, very noisy street. Matrass was uncomfortable. Facilities leaking and clogged. Internet was not working 90% of the time.

We stayed for three nights, the three of us, in a room on the 4th floor. This was like a small apartment, very nice, with a kitchenette and a large balcony (it is a shame that we were there in January). Overall a very good value for money, but .... Some problems were annoying. For example, the heating did not work - and, obviously, this is known to the staff, since immediately after complaining we were provided with an electric radiator. Wi-fi did not work in the room for most of the time, although it was fine down at the reception. And, as the case often is, there was not a single TV programme available in a language other than French, although numerous other TV channels appear to exist - but there was no reception (somebody forgot to pay the subscription fee, maybe?).