Mayflower Opéra

Welcoming staff and very helpful. Rooms are a good size

Excellent breakfast

Staff were very friendly and helpful.

Great location! Room was a bit old-looking and AC did not work, but the staff provided a fan, which was appreciated.

Muy confortable para una estadía en pareja recorriendo a Paris

Hôtel très bien situé et impeccable! Petit déjeuner très varié et délicieux! Accueil chaleureux!

Our room was absolutely perfect, clean and the very best shower in all of Paris. Staff at check in were so friendly and helpful

There are so many better places to stay. The website and social media images are NOT reflective of the property. We were upgraded to a suite, it was worse than the room I had booked so we swapped back. The staff do their best but seem inexperienced. There’s a small breakfast offering but it’s chaotic and by the time a few guests have pawed over it it’s not appealing. Also be aware.hotel will offer to call you a taxi for the airport (fixed fee of 56euros) but the taxi company add 9euros if they’re ordered for you by the hotel. Rooms were clean but tired and in Paris there are so many better places to stay.

Clean room

The room it self was spacious, clean, and comfortable however when we got to the room we noticed a staircase to the basement which is where the bathroom was. We were not told this. There was no door to the stairs from the second room. When we got there the coffee machine and the safe did not work. The coffee machine was fixed quickly however the safe took 2 days to get fixed and we had to ask several times. The uneasy part of the whole stay was that they made us leave our room key in the lobby due to it "being the only key" they had - however they were able to make up the room everyday before us leaving the key. Upon arrive at night the day we left the key, we asked for our key and the person at night was not sure why they had asked us to leave the key to our room. Overall, the room was good but there were some things that did not seem right.

They are extremely strict and will not let you check in even a minute before check-in. Most hotels will allow you to check in prior if the room is available, but it appears they are extremely strict on this policy as there were several others trying to check in at exactly 3 PM. The rooms are extremely small and rundown. Housekeeping did a good job, replenishing towels, and making the bed yet, there were insects in our room. I would not stay here again.

Good service

While it's a nice and well appointed hotel, the walls are extremely thin (I could hear the toilet in the room next to mine). Also, while the website advertises air conditioning, it is only available beginning in May - our stay in April was exceptionally hot and uncomfortable. The staff suggested opening the windows, which then produced even more noise (6am rubbish pickup with glass breaking).

Staff very nice. Amenities were good. Nice neighborhood. However no air conditioning. Very warm and needed window open. Every morning around 5 am there were garbage/recyling/ deliveries being made which woke us up.

While the room itself was clean and nicely appointed, we strongly recommend against purchasing the breakfast option. There is minimal food and they do not replenish if you arrive late. The staff are not friendly and customer service could be much desired. The hotel itself is quaint and generally quiet.

The pictures have nothing to do with the reality.This hotel is not a 4 Star

Beautiful hotel, very accessible to dining and Metro, great service

Very nice hotel that was comfortable in good location with 2 trams nearby along with some local restaurants. Breakfast was very good. Room was small but probably typical of Paris. It did have air conditioning and small fridge.

Warning!!! Avoid this hotel if you can. I should have posted my review sooner so other travelers don’t have to go through this, but I have been focusing on my child’s recovery. My daughter had to have a surgery weeks before our European trip, the surgeon strongly advised not to travel because of flight risk (death). We scrambled to cancel our plans, all but this hotel offered refunds or credits. Their responses were slow and email via Expedia agents only. The management of this hotel has no empathy or understanding of basic human decency. Please spend your hard earned money elsewhere!!

Great hotel. Well situated.