Pley Hotel

Clean great staff

Do not book with this hotel! They refused to give a refund although they were notified in advance that we were unable to make it due to a flight cancellation which was beyond our control.

Excellent location walkable great staff safe and we got a nice room with Eiffel Tower view

Breakfast: More variety, especially of fruit, needed. Also more freshness of cakes. Steps: To reach the elevators there are three steps...not the easiest to navigate with luggage!! Bar opening hours: On 2 nights the bar closed earlier than the advertised time. Room service/Kitchen: Ordered room service, order accepted, an hour later it had not arrived. Contacted reception and was put through to the kitchen, told the kitchen was closed and my order had been cancelled.If the kitchen was closed I should not have been able to place an order which was accepted. If my order had been cancelled I should have been informed. However, the issue was ultimately resolved by a very pleasant and helpful member of the reception staff. Location: Excellent, close to Arc de Triumph/ Champs Elysee/ Metro to Roland Garros. Room: Spacious as European hotels go.Rain shower head AND removable shower head in bathroom. Water provided daily(and more provided when requested). Nespresso machine available. Staff: All very pleasant and helpful.

Great hotel and a professional, polite and friendly staff

Wonderful hotel

Excellent hotel! Only downside was as we paid ALOT extra for the penthouse with private access to the rooftop bar and it was closed due to weather our entire day so we wasted quite a bit of money. Didn't realize that it was only open if the weather was good. ALSO MAKE SURE YOU CHECK WHAT YOU GET WITH YOUR BOOKING AS WE WERE ELIGIBLE FOR A FREE UPGRADE AND WOULD NOT HAVE BOOKED. THE BEST ROOM, WOULD'VE BOOKED ONE LOWER. You also get 20% off of food beverage, but you have to ask. I would definitely stay there again!!

Stayed here for the Paris Marathon. Excellent location and walkable to the Arc de Triumph, bag drop and start line. Lovely staff and the room was great.

Location worked very well with my planning and breakfast option is must.

Very nice spot

Comfortable.

Very good location, nice size bedroom and great breakfast

Noisy from the elevator at night.

Room was clean and the beds were comfy

Not friendly staff at the moment of checking in. We were a group of 10 people, so I suppose they don’t like big groups. We don’t get any help with our luggage either. Walls are very thin…also, need to update the elevators, or at least make them more responsive.

Our family of three stayed for 4 nights over Christmas. The hotel staff were very friendly and the self-serve breakfast was one of the best we have had. Our room was incredibly generous in size with loads of space and storage. Both the king sized bed and pull out couch were super comfortable. There was a separate bath tub and shower. Pressure was good. The toilet was separate from the bathroom. Special surprise - our room had a private door to the rooftop on floor 5. Highly recommend.

The location of the hotel is great, close to all services, as well as the reception staff are very cooperative, but unfortunately there is no view at least at all for the rooms that have been booked and despite the recommendation through Expedia

Clean room, good location, nice facilities

Amazing stay thank you

Loved this hotel. Would absolutely stay again. It was pretty quiet which great after busy days. The vibe was really cool, beds super comfy and showers lovely and powerful. No complaints, just compliments.