Pullman Paris Tour Eiffel

If you are ever thinking of staying here for the views NOT worth it!!! I had the worst experience here! My room was filthy with MOLD!! Super small room. I had to leave home earlier from getting sick due to the rooms condition! I booked the room for 8 days!! & only stayed 3 they won’t refund me the days I didn’t stay! Worst worst hotel ever!!! Do Not Stay here!!

The location had some positives and negatives. Very close to Eiffel Tower but not easy access to quick drinks or food. Public transportation is very close

The whole stay was pleasant. The room was quiet even with a youth center field right in front of my window. The tower Eiffel view room is only partial because the location of the hotel is sideways to the tower, you have to get outside your room and look left or right to have the view. I didn’t feel comfortable with the area surrounding the hotel. Very unsafe lots of pickpockets and the little restaurants outside are very abusive towards tourism. The hotel room was clean but definitely you get what you pay for and the location is way too far from any other attractions except the Eiffel Tower. So I didn’t find it convenient. We did enjoy the restaurant downstairs, food was good and nice ambience.

Checkin was not a good experience as we were told we missed the check in time window so our fully paid 3 nights reservation was cancelled without any notice. We opted an additional night as we were early morning checking in but guess we missed the requirement lol. They gave a temp room yet charged full as if it was premium room we opted although that temp room was used for just an hour. All in all a horrible experience for couple visiting Paris for anniversary after a 10hr flight.

the wifi was not working in the hotel room, but the staff blamed my phone. terrible service

The property is gorgeous! Our room was exquisite! The staff are super friendly, professional, courteous, kind and personable. Everything was top tier! Highly recommend!!

Not an efficient check in-waited excessively. When we finally got our room keys and went to the assigned, it was occupied by another guest. More back and forth-not smooth at all. Room was dirty-in poor repair. Walls and base boards dirty in need of cleaning and fresh paint. Bathroom paper holder not secured to the wall will so much dust. I paid for two nights at check in both the rooms had to be booked independently because the original room wasn’t available for a second night. Asked for payment again when picking up the new room keys. Second night was a nicer room, however, almost €200.00 less. The tower made the trip but not the property. Very disappointed when my stay for two night was €1500.00

Nice property, close to Eiffel Tower. Staff was nice and room was decent size, not spotless but clean. Bathroom nice size too. Bed was comfy. At check-in with manager was told breakfast included, next day at breakfast-not included. Manager protested he never had that happen in 3 years but, made it right in the end. Taxis readily available. Not impressed at food options close by.

Great customer service

Great location

Great experience for my first time visiting Paris! From the moment I walked in the staff was very welcoming friendly and multilingual ! Charlotte helped me with my check in process and she was lovely. Accessing things you might need to your room is fast and convenient via message. You’re able to leave your luggage before and after check-in. Room was for 3 people and it was decent size. Buffet breakfast was very good. Two train stops less than 5 minute walk away. Since it’s by the Eiffel Tower restaurants nearby. Walking to the Eiffel Tower less than 5 minutes just steps away.

Amazing location! Very friendly and helpful staff.

Great property! Amazing Restaurant, Frame, and nightlife! Right on the Eiffel Tower!

Such a beautiful hotel. From the moment we entered we were greeted and helped with a smile. Check in was quick and fun. And the location is amazing!!!!! Also breakfast in the morning is so good with fresh squeezed OJ and so many food choices. And if you call a u we expect them to be sitting right outside never had an issue with waiting for a ride more than two min. Will definitely stay again!

The location of the hotel is beautiful, however the rooms are of terrible quality. Definitely not a four star hotel. Smelled of mildew as soon as you get into the rooms and with visible mold in the bathrooms. The carpets are old and with a lot of stains, did not want to walk around without slippers on. Overall needs a restoration, poor quality rooms.

Amazing place to stay in Paris

Very nice hotel with good restaurant and breakfast options, clean room and nice service

The hotel is worth it because of the view. The rooms...not so much. The bed was rock-hard and the amenities were sorely lacking. We didn't have any food from the restaurant or room service because the menu was very limited and not very attractive. Definitely a one-time only stay.

This was our second stay at the Pullman Tour Eiffel, and while the location and views remain outstanding, our overall experience was extremely disappointing. The beds were comfortable, but the carpets could use a thorough cleaning. Unfortunately, the biggest issue was our room placement. We were in a room with two adjoining rooms on either side, and multiple times, the guests in both rooms repeatedly attempted to open the connecting doors to our room. This was especially unsettling when it happened at 2 AM, disturbing our sleep and making us feel unsafe. Despite calling out for them to stop, the disturbances continued over two nights, which was completely unacceptable. Additionally, the walls were not soundproof, and we could hear everything happening in the neighboring rooms. Another major drawback was the smoking on the balconies. Guests in nearby rooms were smoking frequently, making it unpleasant to use our own balcony. For a hotel that markets itself as a luxury experience, this stay did not meet expectations. We reported our concerns to the front desk at checkout but expressed hesitation about doing so earlier, as it would have been obvious where the complaints originated. Unfortunately, the overall experience left us feeling uneasy and unlikely to return.

Hotel was ok. I let the front desk know we had no body wash, it took 2 days to get more. There is a great bakery walking distance also good food around too.