Relais Spa Val d'Europe

Service Apartment
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8.8
/10
Very Good
3,362 reviews

What Guests Say About Their Stay

Michele

10.0
/ 10
Awesome place to stay especially if you are visiting Disneyland Paris! They have a free shuttle to and from the parks. There is air conditioning and a wonderful pool! I was so happy to have stayed there.

Rotem

10.0
/ 10
Very close to Disney, great transportation services to and from the park, great rooms

Daniel

10.0
/ 10
The staff were amazing. Our room check at check in delayed us for a while but the team kindly gave us a drinks voucher to let us wait in the bar. The room and facilities were amazing and great value. The concierge were also very helpful with checking in luggage prior to check-in and about the shuttle service to Disneyland
In the Area
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1, rue des Grands Pres, Torcy, Seine-et-Marne, Island of France, France, 77700

Main Facilities

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This accommodation offers:
Indoor pool
Steam room
Turkish bath
Laundry service
Parking
Luggage storage
Elevator
Laundry
Fitness center
Relais Spa Val d'Europe is a accommodation is located at Arrondissement of Torcy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Relais Spa Val d'Europe

1, rue des Grands Pres, Torcy, Seine-et-Marne, Island of France, France, 77700
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General
Near SEA LIFE Val d'Europe

Location
With a stay at Relais Spa Val d'Europe, you'll be centrally located in Chessy, just a 4-minute walk from Val d'Europe Shopping Center and 13 minutes by foot from La Vallée Village. This family-friendly aparthotel is 1.9 mi (3.1 km) from Disneyland® Paris and 1 mi (1.6 km) from Disney Village.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Val d'Europe Shopping Center - 0.3 km / 0.2 mi
SEA LIFE Val d'Europe - 1 km / 0.6 mi
La Vallée Village - 1.1 km / 0.7 mi
Aquatonic Paris Val d'Europe - 2 km / 1.2 mi
Disneyland® Paris - 2.2 km / 1.4 mi
Disney Village - 2.2 km / 1.4 mi
Parc des Communes - 2.4 km / 1.5 mi
Dead Man's Maze - 2.6 km / 1.6 mi
Alice's Curious Labyrinth - 2.6 km / 1.6 mi
Golf Paris Val d’Europe - 4.2 km / 2.6 mi
Centre Culturel Ferme Sainte-Geneviève - 4.3 km / 2.7 mi
Parcours Aventure® - 4.7 km / 2.9 mi
Esplanade of Religions and Cultures - 4.6 km / 2.9 mi
Bussy-Guermantes Golf Course - 5.9 km / 3.7 mi
Aqualagon - 6.8 km / 4.2 mi

The nearest airports are:
Paris Charles de Gaulle Airport (CDG) - 35.4 km / 22 mi
Paris Orly Airport (ORY) - 43.1 km / 26.8 mi
Paris Beauvais Airport (BVA) - 117.8 km / 73.2 mi
Paris (XCR-Chalons-Vatry) - 179.7 km / 111.7 mi

Renovations
The following facilities or services will be unavailable from January 4 2027 to January 8 2027 (dates subject to change):

  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from April 1 to September 30:
  • Sauna

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services. Spending a day of fun is easy with the complimentary theme park shuttle.

Business Facilities
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. This aparthotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Ô Relais Restaurant, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 217 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Relais Spa Val d'Europe

Facility

  • Indoor pool
  • Steam room
  • Turkish bath
Swimming Pool Relais Spa Val d'Europe
Swimming Pool
Entertainment Facility Relais Spa Val d'Europe
Entertainment Facility
Fitness Center Relais Spa Val d'Europe
Fitness Center
Common Space Relais Spa Val d'Europe
Common Space
Lobby Relais Spa Val d'Europe
Lobby

Transportation

  • Secure parking
  • Limo or town car service
  • Theme park shuttle

Things to Do

  • Romantic proposal packages
  • Spa
  • Indoor pool
  • Shops
  • Turkish bath
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Computer station

Nearby Facilities

  • Laundry

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Relais Spa Val d'Europe

Important Note
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property uses a professional cleaning service, Parking height restrictions apply, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Relais Spa Val d'Europe
217
Number of floors in Relais Spa Val d'Europe
5
Another facilities in Relais Spa Val d'Europe
Secure parking, Limo or town car service, Theme park shuttle, Romantic proposal packages, Spa

Frequently asked question in Relais Spa Val d'Europe

What is normal check-in & check-out time at Relais Spa Val d'Europe?
The standard check-in time at Relais Spa Val d'Europe is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Relais Spa Val d'Europe provide breakfast?
Yes, Relais Spa Val d'Europe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Relais Spa Val d'Europe?
Relais Spa Val d'Europe is a 4.0-star hotel.
How many floors does Relais Spa Val d'Europe have?
Relais Spa Val d'Europe has 5 floors.
How many rooms are available at Relais Spa Val d'Europe?
Relais Spa Val d'Europe has 217 rooms in total.
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More Reviews from Other Guests in Relais Spa Val d'Europe

Overall Ratings & Reviews Relais Spa Val d'Europe

Traveloka (3)
Other sources (3,359)
8.8
Very Good
From 3,359 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

8.8

Service and Facilites

8.4

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Traveler Reviews Relais Spa Val d'Europe

Number of reviews per page
20
40
Top reviews
Lennon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect stay in a great location
Karen Christine
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property is looking tired in a number of places and could definitely do with some up dating. We stayed here 10 years ago and had a much better experience. They have cut back on many basic things like toiletries, no face cloths, No coffee machine or toaster. Cleaning was inconsistent and we needed to request toilet paper. Swimming pool was great.
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Adrienne
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The cleanliness of the room was fine. The bed was VERY used and lumpy. Did not get great sleep because of it. The sink was clogged and never drained properly our entire 3 night stay. The shower was also difficult to use. Knobs did not make much sense and water was almost always cold. The bar and bartender were great.
Michele
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome place to stay especially if you are visiting Disneyland Paris! They have a free shuttle to and from the parks. There is air conditioning and a wonderful pool! I was so happy to have stayed there.
Rotem
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very close to Disney, great transportation services to and from the park, great rooms
Daniel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were amazing. Our room check at check in delayed us for a while but the team kindly gave us a drinks voucher to let us wait in the bar. The room and facilities were amazing and great value. The concierge were also very helpful with checking in luggage prior to check-in and about the shuttle service to Disneyland
Barry
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic location, quiet and clean. The spot looks very nice, but our families didn’t have time to use it. One of our rooms the family went to breakfast every day and they were very happy with it. We had a few small meals in the bar to watch the end of a few World Cup games, we found the bartender and the servers to be very attentive and friendly. We can’t say enough nice things about the concierge men. Johnson, Enzo, William, Mathew each were the face of the hotel in the morning afternoon and evening. It was clear that they all take pride in keeping the vehicles clean, and greeting the guest kindly. We found them to be patient, helpful, and willing to offer extra help with things like materials for packaging and shipping, finding other activities in the nearby area such as a Helicopter tour. The Front Desk staff were fantastic as well both in their attention to detail, and in their friendliness. Will be quite happy to return.
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Greg
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel. Clean and safe. Big rooms.
Lashea
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I recently stayed at this hotel, and my experience was extremely disappointing. When I checked into my room, I found stains on the bed cover. I notified the front desk and requested clean bedding. Instead of having a staff member change the sheets, my son was told to do it himself. I found this to be unprofessional and unacceptable. The following night, I discovered stains on the bed sheets again. I found this to be very unsanitary and concerning. Clean bedding is a basic expectation when staying at a hotel, and I should not have had to deal with these issues during my stay. I also left feeling that I was treated differently because I am Black. The way my concerns were handled made me question whether race played a role in the level of service I received. While I cannot know the reason for certain, this was my genuine perception based on my experience, and it left me feeling disrespected and unwelcome. Because of the unsanitary conditions and the way my concerns were handled, I am requesting a partial refund. I hope the hotel takes this complaint seriously, improves its cleanliness standards, and ensures that every guest is treated with professionalism, respect, and fairness.
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Sandeep
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent concierge service to Disneyland. Very convenient.
Rowan
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was clean, spacious and very comfortable. We used it as a base for our family of two adults with our 3 and 6 year old children while we visited Disney. It was excellent for this, with multiple shuttle busses run by the hotel available for direct transfers on demand. The busses can carry 8 people comfortably, plus lots of luggage including prams/strollers without having to fold them. This makes for rapid loading and unloading with little fuss - great when exhausted at the end of a long day! The drivers were excellent and the exclusive shuttle service is a massive bonus to the hotel. The location and ease of getting to the parks would make this our first choice for accommodation next time we visit, and we highly recommend it to others. We didn’t get a chance to use the restaurant or pool because we were out every day, but they looked great. We stayed in an executive room and the full minibar was included in the price, and restocked every day which was a nice bonus. There were no laundry facilities in the room, but there is a shared laundry room in the hotel. Tokens for use of washer and dryer were available for purchase.
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Rachel Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay at Relais Spa was absolutely wonderful. We could not fault the staff, cleanliness, food or our fantastic suite. Loved every moment of being there and are planning on returning next year!
Adilane
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The morning shift was not to good after a 12hr flight all we wanted was to check in we got there about 30min before check in time they asked us to wait a bit we sat in the lobby for 1hr and the girls in the front desk never let us know our room was ready if i would have never got up from the chair and asked we they would have never let us know our room has been ready…however the night shift was AMAZING they were very helpful, informative, kind and knowledgeable and very fast at picking us up and taking us to Disneyland
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Ajay
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pool Spa Proximity to disney
Andrew
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is perfect location for Disney and shopping transfers to Disney was a fantastic service, rooms and pool amazing however, although the breakfast offered a decent choice there were days when several breakfast items were not available, which left limited options despite the breakfast still being available for several hours. The hotel staff were helpful and pleasant but that did not extend to restaurant staff who were very unhelpful which was the only issue we had with the hotel. Despite this I would totally recommend and would not hesitate to stay there again in the future
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Sam
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient room for Disneyland Paris. The free shuttle (on demand) is a real plus. And the Kitchenette is perfect for small meals or snacks which was great for us with a two year old. One day we were left without any towels but otherwise very good and would stay again.
Tina
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is a great location for Disneyland. Rooms are nice and clean and shuttle service is great. Wouldn’t recommend the breakfast however, selection is poor and food is cold. Other than that the hotel itself is lovely!
Andrew
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel free Shuttle services to Disney very good and reliable. Breakfast choice very good and plentiful Swimming pool a great way to relax after a day in the park!! Only negative was the barman in the hotel bar needed some help in cleaning tables and serving we had 35mims wait for drinks on two separate occasions, waiters bringing food should clear tables and check if you’ve got everything you need!
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Karen
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location for shopping and Disneyland Paris. Shuttle was a very nice Bonus! Great Reception, friendly and helpful. Super clean room with nicely appointed kitchen. Daily maid service was excellent. I will book again for sure!
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the family room with the dividing doors between bedrooms as that afforded us some privacy as-well as much needed space for the kids. The indoor pool was lovely and kids really enjoyed the ambience. The hotel is close to Disneyland parks. It was a bonus that the hotel offers free transport to and from the parks whenever this was needed.
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Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.