Residhome Paris Opéra

Great hotel and location!

Grande chambre avec un lit très spacieux. Petite cuisine très pratique et salle de bain bien aménagée. C’est un petit appartement situé près de la gare St-Lazare qui dessert tout Paris. À un coin de rue des grands magasins Le Printemps et Lafayette, mais sans tout le brouhaha. Je recommande fortement !

Choose anywhere else in Paris. From the moment of check in, a very poor experience. Arrived to the hotel around 2PM, and told we could not check in until 3. Waited in lobby until 3PM and told room was still not ready, as it was being cleaned. Finally checked in at 350PM. Upon entry of room, did not seem recently cleaned. Only 2 sets of towels for 4 people. The pullout bed was sagging in the middle and ready to collapse. The worst part was no air conditioning, despite indicating this amenity and the temperatures hovering between 35 and 40 degrees. 2 provided fans only moved hot air around the room. On the second day, we were relaxing in the afternoon and other guests entered our room. with valid keys. The front desk was unconcerned of their error, and took no responsibility for their “mistake”. During the entire stay (5 nights), the room was not made up once. We had to visit the front desk for towels every day, and was told service would occur the following day. Upon seeing recent reviews from others, this hotel should not be offered, or recommended, on Expedia’s website. Either another hotel, or private accommodation. would be a better option. Definitely would not return to the property.

location was great but AC didnt work the first day and all rooms lacked AC the first day. Was moved to a better room with a fane which wa bette. was moved again to another room following day . staff were all excellent both front desk nd breakfast room

No good air conditioning the 4 stars is like 2 no good refrigerator no good no close marketer to to buy water they don’t provide no water

We stayed at this hotel for four nights, and unfortunately, it was a very disappointing experience. During our entire stay, the room was never properly cleaned. Each day, the bed was simply made, but there was no real housekeeping service. The body wash dispenser was already empty when we checked in. We asked several times for it to be refilled, and each time we were told someone would come, but no one ever did. In the end, we had to buy our own body wash, and it still was not refilled by the time we checked out. To make things worse, our stay happened during the Paris heatwave, and one night the air conditioning stopped working. No one came to fix it, which made the room extremely uncomfortable. Overall, the service and maintenance were far below expectations. For the price and location, we expected much better. This was a very poor experience.

rooms need updating, nice size but needed maintenance, staff was helpful and location was nice

The ac didn’t work

The room was charming — two levels which gave extra privacy for the group.

Nice and clean hotel in the heart of Paris. Friendly staff & service. Walking distance from many attractions. Supermarket around the corner, and metro four minutes away. Beautiful stay,

Breakfast not good

This was located in a great area close to shopping including printemps and galleries Lafayette. Also close to several key train lines for easy movement around the city.

Booked room with 2 beds was not provided upon check in . Had to wait 2 nights with several follow ups . After first night staff was kind enough to check for rooms with 2 beds , ask us to move on 6 th only to Find out the room has 1 bed also . Unfortunately we lost 2 shoes in the process of moving and unable to recover on their lost and found before we check out . We paid travel tax upon check in and was ask to pay again upon check out . We showed our receipt and the front desk staff insisted that we need to pay for our account is showing balance . I ask her to make a copy of receipt if she can’t find it on their system . Also explained to the staff that the amount paid on the receipt covered the 2 rooms we book, she then came back to us after a while without any explanation just said we are ok . Special thanks to staff of the breakfast room, they provided excellent service . Thank you for making our morning real good . Location of the hotel is very good . The staff on the first night Joe was very patient . Thank you

I read the photos didn’t represent well and it

Great location and vibe. Clean and comfortable. Would stay here again.

The manager and staff were very nice. They allowed us to do and early check in free of charge & upgraded our room. The rooms are spacious. Almost like apartments.

An appalling experience with a complete lack of customer respect; we will never return. The room was dirty, with dust and mold present in the bathroom. The ventilation ducts were also clogged with dust, and there was almost no air circulation. Although this aparthotel advertises air conditioning, there was none, and the room temperature exceeded 28°C. Traveling with a toddler, the conditions were unbearable, forcing us to check out two nights early (we vacated the room at 9:30 AM). To make matters worse, they refuse to refund the remaining two nights. We attempted to resolve the issue through every possible channel—speaking with the staff on-site and sending emails—but received no support. A front desk agent even told us they could do nothing for us. Avoid this place.

Chambre propre, bien entretenue et bien équipée. À proximité de plusieurs bouches et lignes de métro/train (RER). Plusieurs cafés et restaurants non loin. Les galeries Lafayette à proximité. Une épicerie (Monoprix) au coin de la rue est très utile pour le petit déjeuner. L'hôtel possède un local sécuritaire pour la consigne des bagages en attendant la possibilité d'occuper la chambre. J'y logerais à nouveau lorsque je retournerai à Paris.

I dont like the standing shower with not enough water shield. So when you showering, water spills out of bathtub and on the bathroom floor. Messy!!

It was muggy. Wish they provided a fan at time that a/c was not available. Great great location I would stay there again.