ibis Muenchen City

The staff was helpful, the room was clean but a little bit compact and noisy at night because of the street cars. The breakfast was delicious.

Good location, nice clean room with a comfortable bed. Walking distance to the city center, good price for location. I’d stay there again.

We basic amenities.

Good location and good room. Staff seem very friendly

Had 9 rooms booked via Hotels.com all paid in full. Hotel refused to release a room unless we paid for it again. Receptionist was difficult and very rude. Ripped off massively and would not recommend IBIS Hotels

I opened the window to help keep the room cool, which was fine, but the downside is that I could hear the trams and people outside very loudly. I wanted to be near the train station, and the location was very convenient. I liked that they had water in the lobby so I could refill me water bottle.

Staff very helpful, location was great. Few amenities and small room size were the only drawbacks

Breakfast menu was great. Rooms clean. Staff kind and helpfull.

Great location for central station and town

Room was small but clean. The shower leaks quite a bit when in use. Great location. No kettle in room but you could get hot water in the lobby and we brought our own tea bags.

Great Location, Terrible Rooms: The hotel is conveniently located downtown, close to all transportation, but the area doesn’t feel safe. Irina at the front desk was helpful, and she’s the only reason this stay wasn’t a total disaster. The lobby looks decent, but the rooms are tiny, claustrophobic, and neglected. Mattresses are old and rock-hard, towels are ratty, and the bathroom barely fits a person. I’m used to Ibis hotels, but this one takes run-down and budget hotel to another level — in desperate need of a serious update.

Uncomfortable bed. Only one pillow

ytaff we fie ..

Great employee that checked us in. Always love Ibis hotels! A fantastic location near Hbf with a supermarket close by!

Staff helpful. Breakfast had a reasonable selection. The hotel could be doing with some refurbishment. Room was small and basic. 5-10 minute walk from main train station and walkable to Marienplatz. 2 star city centre hotel.

Good

This was honestly one of the worst hotel experiences I’ve had, and I travel quite often. The stay wasn’t terrible, but for an Ibis, I expected much more. From the moment you enter, the hotel feels dark and unwelcoming, with an overall gloomy atmosphere that negatively impacts the experience. The rooms are extremely small and very poorly designed, with impractical layouts that make you constantly bump into furniture and walls. The bed was, without exaggeration, the worst I have ever slept in. The mattress is extremely thin and uncomfortable, and only one very thin pillow is provided. I had to take painkillers every single day due to back pain. Comfort was clearly not a priority, which is unacceptable for a hotel in this price range. Communication with reception is another serious issue. The intercom/phone in the room does not work, making it impossible to contact reception without physically going downstairs. On top of that, the hotel offers no room service at all. If you want anything from reception or the bar, you must go downstairs to pick it up — and then go downstairs again to return items. For a hotel of this category, this is simply absurd. The staff experience was mixed. Most reception staff were okay but generally unfriendly, rarely smiling and giving the impression of being unhappy. One gentleman who assisted us at check-in was very kind, and the breakfast staff were excellent. The women working in the kitchen deserve special mention — they were wonderful, warm, a

Good place to stay!!

Excellent breakfast options, which was incredibly helpful in getting us through our long (fun) days of sightseeing. Our room was small but clean and functional. Biggest downside was that we had to have the window open to cool off the room, and the train/street noise could make sleeping difficult. Otherwise, very useful location near museums, transportation, and great restaurants.

Yes