Pullman Stuttgart Fontana

Broken elevators, very poor internet, and rude front desk. Hightlight of the stay was the bar staff.

All elevators were not working and had to walk to the 10th floor by stairs using the fire escape for several days. No urgency to resolve the issue. I've stayed at this hotel for years and they ALWAYS have elevator issues. Wifi is horrible and useless for basic work tasks. Used to live this hotel, but I'm looking for a new location for future stays.

This will be the last time I stay at the pullman. 2 elevators were broken upon our arrival, then the 3rd broke. We had to climb 11 flights of stairs for 3 days. The hotel staff gave 0 information nor did they try to help. Then the bar closed because the register broke. The final straw is what they have for wifi. Terrible barely works half the time when I could connect it was slow. I have been staying at this hotel 4x a year for 8 years...this was the last. This was not the first time I have had elevator and internet issues, just the worst! Definitely not a 4 star resort.

Lifts! They don't work on multiple occasions.

The staff was very friendly and helpful. There was a problem with the booking regarding breakfast, They resolved it during checkin, but came up 2 more times during my stay. Got resolved, unfortunate it kept occurring.

Room was clean

Food: 5/5 Room: 5/5 Check-In: 5/5 Spa: 2/5 - The website did not advertise that the Spa 18+ area was "no clothing only" area. My wife could not enjoy the ameneties because it is against her comfort level. Pool: 1/5 - The pool was the biggest disappointment. It was barely above freezing. My family couldn't stay in it for longer than 3 minutes. The front desk said there was nothing they could do. Multiple guests complained about the pool temperature. Overall stay: We won't be returning to the hotel. We came for the Spa area and pool that were advertised. Without those, the hotel was a waste of time and money.

The staff and cleanliness was excellent. There was a wonderful indoor pool and Dana.

Excellent service all around

Wifi was so bad that I couldn't even connect in my room. The staff gave me a code for a different network, but that just made it so that I could finally connect, but couldn't do any work. Even in the lobby I had full connectivity, but their speeds are bad.

I was visiting my son who lives nearby. The staff were friendly and professional and the room was clean and comfortable.

Great hotel with wonderful staff. They have been doing renovations for years and it's still a bit dated. The elevator frequently had issues resulting in long waits. Wifi is slow and sometimes completely unusable. Be wary if you need wifi for work as you may find yourself having to tether to your cell phone. Climate control is basic and you will roast in the summer. This is common for many hotels in Europe, but some of the "American" chains have good AC.

The staff was pleasant and the spa area was nice. The gym is very up to date.

Very comfortable beds, very clean hotel. Only issue was the AC. There was no air conditioning in the room, we slept with the window open and with the train station outside and people out there until 5 in the morning sleep was very hard.

Staff excellent in sortingy early arrival and because I booked two separate nights, they worked it for me to stay in the same room.

All the staff provided excellent customer service. The restaurant, front desk and Cantineta.

This place is nice because is very easy to taking metro and moved around the Stuttgart , walking cape feet stay inside the metro station.

We had a wonderful stay at the Pullman Stuttgart Fontana. The hotel was very clean, and the staff were friendly and accommodating. After landing in Paris, we took the bullet train to Stuttgart (with one transfer). It was a full day of travel, so by the time we checked in around 11 p.m. (check-in time was 3 p.m.), we were exhausted. We stopped in downtown Stuttgart for dinner before arriving, which made for a late check-in. Our room was on the top floor with a breathtaking view of the city. Watching the sunrise and sunset from our window was unforgettable. The two double beds were far more comfortable than I expected based on the photos on Expedia—we slept like babies! The shower was excellent as well, with great water pressure. The hotel also has a restaurant downstairs. We didn’t eat there until our last morning, when we tried breakfast, but it was a nice way to end our stay since we spent most of our days out exploring. Overall, the Pullman Stuttgart Fontana was an excellent choice, and we would definitely stay here again.

This property os right next to the Vaihingen Train Station. Easy access to downtown Stuttgart. Great Greek restaurant two train stops away.

Decent hotel. Parking fee is steep and parking structure has small spaces. 2 of the 3 elevators were not working on one of the 3 nights I was there. Minor details above but tolerable. Mostly for business folks. Not very family friendly.