Pullman Stuttgart Fontana

A very beautiful hotel. I regret that air conditioning in the room barely worked. The temperature outside averaged 38-40 degrees during our stay. The room temperature bordered on warm to uncomfortable.

Air Conditioning was non existenr, only good thing was a slight breeze, high floor so no mosquitos, windows opened fully.

A very nice hotel only stopped 1 night so not use amenities

Excellent hotel. Superb fresh breakfast. Rooms were spotless. Steps away from U bahn and S Bahn

I am amazed that I paid $28 for a double shot of Jack Daniels at the hotel bar. Taxes and corporate gouging at its worst. Stick with local beer - much, much more affordable. Other than that, hotel was clean, comfortable, and conveniently located next to the S and U bahn stops to airport and downtown Stuttgart. Would stay at it again.

Great staff, excellent location and breakfast.

All 3 elevators were out of service and our room was on the 8th floor. We were traveling with our young child and heavy luggage so this was obviously very challenging. I can’t imagine how this could have worked for guests with disabilities. The hotel did not offer any apologies or make any good gestures to make up for this.

Everything was Amazing 👏

There were so many inconveniences that made the stay not worth it. The elevators were broken for 90% of my stay and I had to have my room changed when I arrived to avoid that conflict. Staff were not as welcoming and I was met with more resistance than anticipated on normal asks or processes. Food was subpar and couldn’t even get room service because my phone was not working. When reaching to front desk in person to get the matter taken care of, nothing was done. I had food that I asked to be taken by housekeeping and it was there for a day while I was away and when I returned I had to place the tray out side to get it removed.

Broken elevators, very poor internet, and rude front desk. Hightlight of the stay was the bar staff.

All elevators were not working and had to walk to the 10th floor by stairs using the fire escape for several days. No urgency to resolve the issue. I've stayed at this hotel for years and they ALWAYS have elevator issues. Wifi is horrible and useless for basic work tasks. Used to live this hotel, but I'm looking for a new location for future stays.

This will be the last time I stay at the pullman. 2 elevators were broken upon our arrival, then the 3rd broke. We had to climb 11 flights of stairs for 3 days. The hotel staff gave 0 information nor did they try to help. Then the bar closed because the register broke. The final straw is what they have for wifi. Terrible barely works half the time when I could connect it was slow. I have been staying at this hotel 4x a year for 8 years...this was the last. This was not the first time I have had elevator and internet issues, just the worst! Definitely not a 4 star resort.

Lifts! They don't work on multiple occasions.

The staff was very friendly and helpful. There was a problem with the booking regarding breakfast, They resolved it during checkin, but came up 2 more times during my stay. Got resolved, unfortunate it kept occurring.

Room was clean

Food: 5/5 Room: 5/5 Check-In: 5/5 Spa: 2/5 - The website did not advertise that the Spa 18+ area was "no clothing only" area. My wife could not enjoy the ameneties because it is against her comfort level. Pool: 1/5 - The pool was the biggest disappointment. It was barely above freezing. My family couldn't stay in it for longer than 3 minutes. The front desk said there was nothing they could do. Multiple guests complained about the pool temperature. Overall stay: We won't be returning to the hotel. We came for the Spa area and pool that were advertised. Without those, the hotel was a waste of time and money.

The staff and cleanliness was excellent. There was a wonderful indoor pool and Dana.

Excellent service all around

Wifi was so bad that I couldn't even connect in my room. The staff gave me a code for a different network, but that just made it so that I could finally connect, but couldn't do any work. Even in the lobby I had full connectivity, but their speeds are bad.

I was visiting my son who lives nearby. The staff were friendly and professional and the room was clean and comfortable.