Pullman Stuttgart Fontana

酒店说得过去，设施旧了点，没有照片上看的漂亮。但管理不错，员工态度也好，西餐厅很美，菜肴也味美。就是位置离开所有的景点都很远，对旅游的人来说很不方便。

Ich fand das Hotel sehr gut, einziger Wermutstropfen war, dass von 3 Fahrstühlen 2 nicht liefen

Broken elevators, very poor internet, and rude front desk. Hightlight of the stay was the bar staff.

All elevators were not working and had to walk to the 10th floor by stairs using the fire escape for several days. No urgency to resolve the issue. I've stayed at this hotel for years and they ALWAYS have elevator issues. Wifi is horrible and useless for basic work tasks. Used to live this hotel, but I'm looking for a new location for future stays.

This will be the last time I stay at the pullman. 2 elevators were broken upon our arrival, then the 3rd broke. We had to climb 11 flights of stairs for 3 days. The hotel staff gave 0 information nor did they try to help. Then the bar closed because the register broke. The final straw is what they have for wifi. Terrible barely works half the time when I could connect it was slow. I have been staying at this hotel 4x a year for 8 years...this was the last. This was not the first time I have had elevator and internet issues, just the worst! Definitely not a 4 star resort.

Lifts! They don't work on multiple occasions.

The staff was very friendly and helpful. There was a problem with the booking regarding breakfast, They resolved it during checkin, but came up 2 more times during my stay. Got resolved, unfortunate it kept occurring.

Room was clean

Zimmer war gut, pool ok Sauna etwas in die Jahre gekommen, im Wellnesbereich allerdings viel zu voll mit Menschen, die nicht wissen wie man sich hier verhält.

Wir wollten an Silvester 3 Zimmer auf einen Stockwerk haben was wir auch schon im September gebucht haben. Nicht möglich somit mussten wir uns in der Lobby treffen, da man mit der Karte nur auf seinen Stock fahren kann. Zimmer waren um 15 Uhr nicht fertig. An Neujahr musste man warten bis man zum frühstück kann oder in der lobby essen. Bademäntel waren keine auf dem Zimmer nach anruf bei Housekepping und Rezeption haben die gesagt es dauert ein wenig. 2 Stunden später nochmals angerufen dann war die Antwort. Sie haben keine mehr.

Food: 5/5 Room: 5/5 Check-In: 5/5 Spa: 2/5 - The website did not advertise that the Spa 18+ area was "no clothing only" area. My wife could not enjoy the ameneties because it is against her comfort level. Pool: 1/5 - The pool was the biggest disappointment. It was barely above freezing. My family couldn't stay in it for longer than 3 minutes. The front desk said there was nothing they could do. Multiple guests complained about the pool temperature. Overall stay: We won't be returning to the hotel. We came for the Spa area and pool that were advertised. Without those, the hotel was a waste of time and money.

Schöner großer Spa Bereich mit 2 Saunen, Schwimmbad, Whirlpool (leider etwas kalt), Dampfbad und großem Ruhebereich. Zimmer waren zufriedenstellend.

J’ai réservé pour 2 nuits malheureusement mauvaise expérience pour nous. J’ai réservé pour adultes et 1 enfant j’ai bien noté avant d’arriver, mais première nuit ils m’ont donné une chambre simple pour une personne plus radiateur n’est marche pas , lendemain j’ai réclamé à là reception il m’a donné une autre chambre pour 3 personnes mais sont radiateurs il arrêt pas tout la nuit, je suis trop chaud tout la nuit mal dormi, en plus je suis tombé en maladie. Laisse tomber je retourne jamais dans cette Pullman

Le personnels de l’accueil pareil pour la restauration du matin très sympas par contre en 5 j juste une seule fois le ménage a été fait pour un 4 étoile c’est moyens et dans la chambre pas de chauffage il ne marcher pas

Alles Klar

The staff and cleanliness was excellent. There was a wonderful indoor pool and Dana.

RAS. Très bien. La piscine était froide en revanche

nothing special

Excellent service all around

Wifi was so bad that I couldn't even connect in my room. The staff gave me a code for a different network, but that just made it so that I could finally connect, but couldn't do any work. Even in the lobby I had full connectivity, but their speeds are bad.