Grecotel LUXME Kos

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.

Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again

This place is so beautiful! I would definitely come back if I visit Kos again. We were probably the only American family out of the many European countries that were there but that made us feel even more like VIP! My upgrade was phenomenal! Food was phenomenal! My children did not want to leave! Beach is not the best because it’s not very shallow and there’s rocks but the pools are the main thing! There’s even a little island of sand in between the pools if you really want sand! Entertainment at 10pm was nice! Everything was just really beautiful!! The only thing I would like to point out is the smoke detector in room 617 should be replaced. This is a life saving device and not having one could be life or death God forbid! Anyway!! Thank you so much for such an enjoyable experience! I❤️Grecotel!

Very clean. Beautiful landscape gardens. Next to beach. Staff friendly. Bar service needs improving. No bars, restaurants or shops within easy walking distance outside hotel. An information booklet in the room would have been useful.

Really recommend this property for families. Lovely accommodation, great food, lots of space, great kids club and amazing drinks. Highly recommend the all inclusive as there isn’t much close by to have dinner or lunch. We loved it and will be coming back again

Really nice stay, couple of disappointing things was the food for dinner and lunch at the main buffet restaurant. As vegetarians the options were not great and repetitive. The staff at check in were not extremely helpful to tell you about the hotel and its amenities. Not explaining kids clubs or activities during the day or eve or even navigating us to where things where. Overall a very nice hotel, staff friendly and helpful when and very clean.

The hotel has everything you could need and staff are always helpful and friendly. The food is amazing and lots of options. Kos Town is walking distance but there is also a bus stop right outside and electric scooters to hire which are cheap and easy to use. The pools are really nice with lots of sunbeds available and the beach is attached to the hotel. Couldn't recommend this hotel more.

Just perfect. The facilities and more importantly the staff was so good.

Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).

The dinner buffet was horrible and overpriced. The rooms were not cleaned.

Left my headphones, airplane pillow and jewelry. They said cleaning lady found everything but the jewelry, which means she stole it! Very outrageous. Food was always cold.

Excellent amenities with four swimming pools. Food was not available in the afternoon.

Grecotel is a BEAUTIFUL property! it has many pools varying for your needs. Its a kid-friendly hotel, but not designed exclusively for kids. Of note, like many other beaches on the island, this is a rocky beach, water shoes recommended! Also, if you do book on Hotels.com or a 3rd party site and don't opt in for all-inclusive, its worth exploring, as the hotel itself doesn't have much to offer since its situated away from most major towns.

Not as many restaurants as advertised, hotel a little bit dated but we'll maintained.

Very beautiful hotel , on the beach . Lovely clean pools . Amazing staff . Tasty food and drinks. Exceptional kids entertainment . The only problem is a smell coming from outside the hotel but the hotel is dealing with this issue . Check with the hotel before booking . Other than this , possibly one of the best in the world for families .

An overpriced hotel that needs refurbishment. Breakfast is disappointing. Service is not a five star service.

Staff weren’t great at speaking English on reception Staff friendliness varied considerably from very friendly to unfriendly WiFi not available in rooms Hotel felt a bit dated A la Carte good, buffet average Would probably rate at 3 stars not 4 Drinks and food quite expensive

We stayed here for 5 days and were not quite happy with the service. The rooms are old even though the furniture looks modern. The see is not rough but it gets deep quite quickly so you need to watch out. The bed was uncomfortable. We were given a room that had a door connecting to the next room, so would hear pretty much everything going on the next door. When we asked for a room change because of the noise we were told that this was not an adults only hotel and asked to come back next day. When I expressed my frustration by saying we would not be spending our holiday with regular trips to the reception every day, a guy from the guest services came and talked to us. He called someone and spoke in Greek for a while after which he offered us an upgrade (!), which would be available only the next day after breakfast as the guest occupying the room would leave early morning. We went to the reception after breakfast and were shown the room by a staff member to see if we like it. The room was not cleaned as promised. Yet it didn’t feel like an upgrade as it was only larger than our room but looked older. We ended up staying in our room. The breakfast was really nice, and the staff in the restaurant tried their best to please the customers. I didn’t bother to fill the satisfaction survey we were sent on our last days as I didn’t feel that it mattered to the hotel anyway. Overall, nice food and pools but need investment and improvement in the quality of service.