그레코텔 럭스미 코스

(Grecotel LUXME Kos)

호텔
8.6
/10
매우 좋음
리뷰 121개

투숙객 후기 및 리뷰

Markus

10.0
/ 10
Top Hotel. Einzig die Möbel waren etwas abgenutzt.
번역 보기

Christopher James

10.0
/ 10
Lovely hotel , staying in October outside of any school holidays, so hotel not too busy , plenty of sun loungers, attentive staff, place felt very clean, tidy and well maintained. The all inclusive was excellent, enjoyed working though the cocktail menu. Good dining options, the app was very useful - should promote that more, with QR codes etc.. in reception. Friendly reception, very helpful booking taxis. Few times we got taxi to Kos town, then walked back. All very flat - so easy walking. Booked excursion and went to Zia for sunset in the mountains, which was beautiful. Also managed to squeeze in boat ride to Bodrum, Turkey. Overall really impressed with Kos and would certainly come back and stay at the same hotel. Indoor adult pool in the spa was a hidden gem. If the outdoor pools were a few degrees warmer I’d have swam in them more, but the sea was a little warmer and beautiful, so clear.. happily swam in the sea everyday - hotel is in great spot to enjoy the sea.
번역 보기

Sabine

10.0
/ 10
Mooie en complete accommodatie, super met de a la carte restaurants. Ook in het main restaurant heerlijk gegeten. Zwembaden zijn groot en mooi, leuk kinderzwembad wat helaas wel heel erg koud was. Verwarmen zou echt top zijn. Zeer vriendelijk en servicegericht personeel in de a la carte restaurants, poolbar en aan de balie. We hebben genoten!
번역 보기
근처 주요 지역
지도 보기
Psalidi, Dimos Kos, 도데카니사 제도, 남 에게 해, 그리스, 85300

주요 시설

자세히 읽기
수영장
식당
24시간 프런트 데스크 운영
WiFi
그레코텔 럭스미 코스은 Dimos Kos 지역/도시에 위치해 있습니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
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그레코텔 럭스미 코스 주변

Psalidi, Dimos Kos, 도데카니사 제도, 남 에게 해, 그리스, 85300
더 많은 장소 검색
기타 Grecotel LUXME Kos
기타 2 Grecotel LUXME Kos

그레코텔 럭스미 코스 자세히 알아보기

위치


그레코텔 럭스미 코스은 Dimos Kos 지역/도시에 위치해 있습니다.

그레코텔 럭스미 코스 소개

광범위한 시설과 함께 최고의 품질 서비스는 궁극의 휴가 경험을 선사할 것입니다.

혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.

최고의 품질의 스파 트리트먼트를 통해 휴식을 취하고 활력을 되찾으세요.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

그레코텔 럭스미 코스에서 오직 고객님만을 위해 선사하는 특별한 요리로 특별한 음식을 즐겨보세요.

그레코텔 럭스미 코스은 대부분의 호텔 고객에 따르면 뛰어난 편안함과 훌륭한 서비스를 제공하는 호텔입니다.

호텔 그레코텔 럭스미 코스에서 고급스러운 대접과 비교할 수 없는 경험을 즐겨보세요.

그레코텔 럭스미 코스 편의 시설 및 주요 서비스

기타 Grecotel LUXME Kos
기타

부대 시설

  • 상점
  • 비치 파라솔
  • 야외 수영장
  • 실내 수영장
  • 전용 해변
  • 스파
  • 헬스 클럽
  • 정원
  • 비치 타월
  • 근처의 전용 해변
  • 습식 사우나
  • 비치 선베드
  • 수영장 선베드

호텔 서비스

  • 세탁 서비스
  • 투어
  • 다국어 구사 직원
  • 웨딩 서비스
  • 짐 보관
  • 24시간 리셉션 운영
  • 컨시어지

음식 및 음료

  • 풀사이드 바
  • 비치 바
  • 조식
  • 스낵바

공용

  • 기타
  • 로비에서 커피/차 제공
  • 식당
  • 금연 구역
  • 안전 금고

기본 시설

  • 연회
  • 주차
  • 유수풀
  • 테라스

가족 친화적인 시설

  • 키즈클럽
  • 아이 돌봄 서비스(추가 요금)
  • 어린이 수영장

비즈니스 시설

  • 회의 시설
  • 비즈니스 센터
  • 컴퓨터

주변 시설

  • 기념품 가게
  • 미용실
  • ATM/뱅킹

스포츠 및 레크리에이션

  • 야외 테니스장
  • 게임방
  • 당구

어린이 및 반려동물

  • 베이비시팅(추가 요금)

인터넷

  • 무료 Wifi

그레코텔 럭스미 코스 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.

체크인 또는 체크아웃 시 숙박 시설에서 다음 요금을 청구할 수 있습니다(요금에는 해당 세금이 포함될 수 있음).

  • 시에서 부과하는 세금이 있으며 숙박 시설에서 청구됩니다. 본 세금은 시즌별로 조정되며, 일 년 내내 부과되지 않을 수 있습니다. 기타 면제 또는 감면이 적용될 수 있습니다. 자세한 내용은 예약 후 받으신 예약 확인 메일에 나와 있는 정보로 숙박 시설에 문의해 주시기 바랍니다.
  • 11월 1부터 3월 31까지 1박 기준 숙소당 EUR 4.00의 도시세가 부과됩니다.
  • 4월 1부터 10월 31까지 숙소당 1박 기준 EUR 15.00의 도시세가 부과됩니다.

이 숙박 시설에서 제공한 모든 요금 정보가 포함되어 있습니다.

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 이 숙박 시설에서 사용 가능한 결제 수단은 신용카드, 직불카드, 현금입니다.
  • 이 숙박 시설에는 어린이에게 적합하지 않을 수 있는 발코니, 파티오, 테라스와 같은 야외 공간이 있습니다. 이 부분이 염려되시면 도착 전에 숙박 시설에 연락하여 적합한 객실을 이용할 수 있는지 확인하시기 바랍니다.

도착하시면 프런트 데스크 직원이 안내해 드립니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다.

이 숙박 시설은 4월 19일 ~ 10월 30일에 휴업합니다.

Hotel only accepts guests with minimum age of 18

체크인/체크아웃 시간

체크인:
15:00 - 00:00
체크아웃:
이전 11:00
호텔 정책은 아직 제공되지 않습니다.

일반 정보

인기 부대 시설
수영장, 식당, 24시간 프런트 데스크 운영, WiFi
체크인/체크아웃 시간
15:00 - 00:00부터 - 11:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
그레코텔 럭스미 코스에서 이용 가능 객실
384
그레코텔 럭스미 코스의 층수
4
그레코텔 럭스미 코스 객실 내 편의 시설
상점, 비치 파라솔, 야외 수영장, 실내 수영장, 전용 해변

그레코텔 럭스미 코스 에서 자주 묻는 질문

그레코텔 럭스미 코스에서 어떤 시설을 이용할 수 있나요?
그레코텔 럭스미 코스에는 수영장, 식당, 24시간 프런트 데스크 운영, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
그레코텔 럭스미 코스의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
그레코텔 럭스미 코스의 표준 체크인 시간은 15:00 - 00:00부터고, 체크아웃 마감시간은 이전 11:00까지입니다.
그레코텔 럭스미 코스 아침 식사를 제공하나요?
예, 그레코텔 럭스미 코스은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
그레코텔 럭스미 코스의 별점은 어떻게 되나요?
그레코텔 럭스미 코스은(는) 5.0성급 호텔입니다.
그레코텔 럭스미 코스은(는) 총 몇 층으로 되어 있나요?
그레코텔 럭스미 코스은(는) 총 4층으로 구성되어 있습니다.
모두 보기

더 많은 그레코텔 럭스미 코스 고객 후기

8.6
매우 좋음
리뷰 121개
청결

9.0

편안함

8.4

위치

8.4

서비스

8.8

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Grecotel LUXME Kos

페이지당 리뷰 수
20
40
상위 리뷰
Markus
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

Top Hotel. Einzig die Möbel waren etwas abgenutzt.
Dimitrios
icon-아이와 함께
아이와 함께
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

War OK, es gibt aber im Portfolio von Grecotel Hotels, die im Service und im Zustand der Objekte besser sind.
Christopher James
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Lovely hotel , staying in October outside of any school holidays, so hotel not too busy , plenty of sun loungers, attentive staff, place felt very clean, tidy and well maintained. The all inclusive was excellent, enjoyed working though the cocktail menu. Good dining options, the app was very useful - should promote that more, with QR codes etc.. in reception. Friendly reception, very helpful booking taxis. Few times we got taxi to Kos town, then walked back. All very flat - so easy walking. Booked excursion and went to Zia for sunset in the mountains, which was beautiful. Also managed to squeeze in boat ride to Bodrum, Turkey. Overall really impressed with Kos and would certainly come back and stay at the same hotel. Indoor adult pool in the spa was a hidden gem. If the outdoor pools were a few degrees warmer I’d have swam in them more, but the sea was a little warmer and beautiful, so clear.. happily swam in the sea everyday - hotel is in great spot to enjoy the sea.
자세히 읽기
Sabine
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Mooie en complete accommodatie, super met de a la carte restaurants. Ook in het main restaurant heerlijk gegeten. Zwembaden zijn groot en mooi, leuk kinderzwembad wat helaas wel heel erg koud was. Verwarmen zou echt top zijn. Zeer vriendelijk en servicegericht personeel in de a la carte restaurants, poolbar en aan de balie. We hebben genoten!
자세히 읽기
Rahul
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Amazing holiday. Family bungalow was perfect for a family of four. Staffs were all welcoming and friendly. Excellent dining options and lovely cocktails.
Anthony
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
37주 전에 리뷰함

Expedia Group verified review

Food was amazing, excellent options especially for vegetarians. Rooms were old school but comfortable. Cleanliness of the room wasn’t 100 per cent. Each day I had to ask for fresh towels and to change the sheets, it wasn’t done automatically. Staff were exceptional, so helpful and fun and nice to the kids. The lack of air conditioning in the common areas and also the kids club was an issue. Also eating at the pool bar was often extremely hot and there was no air ventilation. The hotel is amazing but they need to work on the lack of air conditioning especially in summer. The rooms were stocked with alot of storage. Lovely atmosphere, the vibe was really relaxed and fun. Amazing guests and overall we loved our stay.
자세히 읽기
Dennis
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
39주 전에 리뷰함

Expedia Group verified review

Sehr schöne Anlage und tolles, stets hilfbereites und freundliches Personal.
stefan
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
39주 전에 리뷰함

Expedia Group verified review

Never again
Gabriela
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
40주 전에 리뷰함

Expedia Group verified review

Wunderschöne, gepflegte Anlage. Sehr aufmerksame, umsorgte Belegschaft. Grossartige Küche, rundum saubere Anlage (von Zimmer, über Garten bis Restauration).
Andy
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Bien fraté !! C'est le le sang de la veine
Jody Marie
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
42주 전에 리뷰함

Expedia Group verified review

This is a lovely property in a great position right on the beach. It’s not 5 star but a solid 4 star, it’s clean, has good facilities, feels safe and the all-inclusive offering is very good. Would be really good if travelling with kids, maybe not so good for a romantic getaway as a couple because there were a lot of kids even outside of the school holidays. Would definitely recommend the all inclusive as the prices for food and drink are high otherwise. Pools are really nice, beach well kept, but you will need to be up early if you want a lounger by a pool - all claimed by 7am! More easy to get one on the beach, at most times of day
자세히 읽기
Jasvinder
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Good quality
Karina
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
44주 전에 리뷰함

Expedia Group verified review

Die Hotelanlage ist wirklich wunderschön. Sehr groß, grün und gepflegt. Das Zimmer war leider eine totale Katastrophe. Das Zimmer wird einem 5-Sterne Hol leider nicht gerecht.
Ibrahim
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
47주 전에 리뷰함

Expedia Group verified review

A Disappointing Experience for Guests with Food Allergies We were truly looking forward to our stay at Grecotel LuxMe in Kos, having heard great things about the property. However, our experience was deeply disappointing due to the hotel’s handling of my wife’s severe food allergies. Before our arrival, we made multiple attempts to inform the hotel that my wife has life-threatening allergies to nuts, celery, and gluten (including coeliac disease). Despite this clear communication, the hotel staff did not seem adequately prepared or trained to handle her dietary needs safely. On several occasions, we were told to simply eat from the buffet – something that is absolutely unacceptable and dangerous for someone with severe allergies and coeliac disease. Even worse, her food was sometimes taken directly from the buffet, raising serious concerns about cross-contamination. This approach is not only careless but grossly negligent, and it left us feeling extremely unsafe throughout our stay. As a result, we often avoided meals altogether and felt uncomfortable and anxious during what was supposed to be a relaxing vacation. For a hotel of this caliber, we expected better awareness and accommodation of medical dietary requirements. We strongly urge Grecotel LuxMe Kos to train their staff properly on how to handle food allergies and coeliac disease. If such dietary restrictions cannot be safely managed, guests should be clearly informed in advance, rather than being placed at risk.
자세히 읽기
James
2.0
/10
76주 전에 리뷰함

Hotels.com verified review

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.
자세히 읽기
M
10.0
/10
77주 전에 리뷰함

Hotels.com verified review

Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing
William John
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
79주 전에 리뷰함

Expedia Group verified review

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!
Barbara
icon-친구 및 가족
친구 및 가족
10.0
/10
83주 전에 리뷰함

Hotels.com verified review

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again
Karla
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
88주 전에 리뷰함

Expedia Group verified review

This place is so beautiful! I would definitely come back if I visit Kos again. We were probably the only American family out of the many European countries that were there but that made us feel even more like VIP! My upgrade was phenomenal! Food was phenomenal! My children did not want to leave! Beach is not the best because it’s not very shallow and there’s rocks but the pools are the main thing! There’s even a little island of sand in between the pools if you really want sand! Entertainment at 10pm was nice! Everything was just really beautiful!! The only thing I would like to point out is the smoke detector in room 617 should be replaced. This is a life saving device and not having one could be life or death God forbid! Anyway!! Thank you so much for such an enjoyable experience! I❤️Grecotel!
자세히 읽기
Daphne Margaret Anne
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
88주 전에 리뷰함

Expedia Group verified review

Very clean. Beautiful landscape gardens. Next to beach. Staff friendly. Bar service needs improving. No bars, restaurants or shops within easy walking distance outside hotel. An information booklet in the room would have been useful.
페이지당 리뷰 수
20
40

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호텔 예약
기타 4 Grecotel LUXME Kos

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431, 5층 5008호 (삼성동) | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
Copyright © 2026 Traveloka. All rights reserved
8.6
매우 좋음
리뷰 121개
청결

9.0

편안함

8.4

위치

8.4

서비스

8.8

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Grecotel LUXME Kos

페이지당 리뷰 수
20
40
상위 리뷰
Markus
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

Top Hotel. Einzig die Möbel waren etwas abgenutzt.
Dimitrios
icon-아이와 함께
아이와 함께
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

War OK, es gibt aber im Portfolio von Grecotel Hotels, die im Service und im Zustand der Objekte besser sind.
Christopher James
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Lovely hotel , staying in October outside of any school holidays, so hotel not too busy , plenty of sun loungers, attentive staff, place felt very clean, tidy and well maintained. The all inclusive was excellent, enjoyed working though the cocktail menu. Good dining options, the app was very useful - should promote that more, with QR codes etc.. in reception. Friendly reception, very helpful booking taxis. Few times we got taxi to Kos town, then walked back. All very flat - so easy walking. Booked excursion and went to Zia for sunset in the mountains, which was beautiful. Also managed to squeeze in boat ride to Bodrum, Turkey. Overall really impressed with Kos and would certainly come back and stay at the same hotel. Indoor adult pool in the spa was a hidden gem. If the outdoor pools were a few degrees warmer I’d have swam in them more, but the sea was a little warmer and beautiful, so clear.. happily swam in the sea everyday - hotel is in great spot to enjoy the sea.
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Sabine
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Mooie en complete accommodatie, super met de a la carte restaurants. Ook in het main restaurant heerlijk gegeten. Zwembaden zijn groot en mooi, leuk kinderzwembad wat helaas wel heel erg koud was. Verwarmen zou echt top zijn. Zeer vriendelijk en servicegericht personeel in de a la carte restaurants, poolbar en aan de balie. We hebben genoten!
자세히 읽기
Rahul
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Amazing holiday. Family bungalow was perfect for a family of four. Staffs were all welcoming and friendly. Excellent dining options and lovely cocktails.
Anthony
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
37주 전에 리뷰함

Expedia Group verified review

Food was amazing, excellent options especially for vegetarians. Rooms were old school but comfortable. Cleanliness of the room wasn’t 100 per cent. Each day I had to ask for fresh towels and to change the sheets, it wasn’t done automatically. Staff were exceptional, so helpful and fun and nice to the kids. The lack of air conditioning in the common areas and also the kids club was an issue. Also eating at the pool bar was often extremely hot and there was no air ventilation. The hotel is amazing but they need to work on the lack of air conditioning especially in summer. The rooms were stocked with alot of storage. Lovely atmosphere, the vibe was really relaxed and fun. Amazing guests and overall we loved our stay.
자세히 읽기
Dennis
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
39주 전에 리뷰함

Expedia Group verified review

Sehr schöne Anlage und tolles, stets hilfbereites und freundliches Personal.
stefan
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
39주 전에 리뷰함

Expedia Group verified review

Never again
Gabriela
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
40주 전에 리뷰함

Expedia Group verified review

Wunderschöne, gepflegte Anlage. Sehr aufmerksame, umsorgte Belegschaft. Grossartige Küche, rundum saubere Anlage (von Zimmer, über Garten bis Restauration).
Andy
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Bien fraté !! C'est le le sang de la veine
Jody Marie
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
42주 전에 리뷰함

Expedia Group verified review

This is a lovely property in a great position right on the beach. It’s not 5 star but a solid 4 star, it’s clean, has good facilities, feels safe and the all-inclusive offering is very good. Would be really good if travelling with kids, maybe not so good for a romantic getaway as a couple because there were a lot of kids even outside of the school holidays. Would definitely recommend the all inclusive as the prices for food and drink are high otherwise. Pools are really nice, beach well kept, but you will need to be up early if you want a lounger by a pool - all claimed by 7am! More easy to get one on the beach, at most times of day
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Jasvinder
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Good quality
Karina
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
44주 전에 리뷰함

Expedia Group verified review

Die Hotelanlage ist wirklich wunderschön. Sehr groß, grün und gepflegt. Das Zimmer war leider eine totale Katastrophe. Das Zimmer wird einem 5-Sterne Hol leider nicht gerecht.
Ibrahim
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
47주 전에 리뷰함

Expedia Group verified review

A Disappointing Experience for Guests with Food Allergies We were truly looking forward to our stay at Grecotel LuxMe in Kos, having heard great things about the property. However, our experience was deeply disappointing due to the hotel’s handling of my wife’s severe food allergies. Before our arrival, we made multiple attempts to inform the hotel that my wife has life-threatening allergies to nuts, celery, and gluten (including coeliac disease). Despite this clear communication, the hotel staff did not seem adequately prepared or trained to handle her dietary needs safely. On several occasions, we were told to simply eat from the buffet – something that is absolutely unacceptable and dangerous for someone with severe allergies and coeliac disease. Even worse, her food was sometimes taken directly from the buffet, raising serious concerns about cross-contamination. This approach is not only careless but grossly negligent, and it left us feeling extremely unsafe throughout our stay. As a result, we often avoided meals altogether and felt uncomfortable and anxious during what was supposed to be a relaxing vacation. For a hotel of this caliber, we expected better awareness and accommodation of medical dietary requirements. We strongly urge Grecotel LuxMe Kos to train their staff properly on how to handle food allergies and coeliac disease. If such dietary restrictions cannot be safely managed, guests should be clearly informed in advance, rather than being placed at risk.
자세히 읽기
James
2.0
/10
76주 전에 리뷰함

Hotels.com verified review

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.
자세히 읽기
M
10.0
/10
77주 전에 리뷰함

Hotels.com verified review

Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing
William John
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
79주 전에 리뷰함

Expedia Group verified review

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!
Barbara
icon-친구 및 가족
친구 및 가족
10.0
/10
83주 전에 리뷰함

Hotels.com verified review

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again
Karla
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
88주 전에 리뷰함

Expedia Group verified review

This place is so beautiful! I would definitely come back if I visit Kos again. We were probably the only American family out of the many European countries that were there but that made us feel even more like VIP! My upgrade was phenomenal! Food was phenomenal! My children did not want to leave! Beach is not the best because it’s not very shallow and there’s rocks but the pools are the main thing! There’s even a little island of sand in between the pools if you really want sand! Entertainment at 10pm was nice! Everything was just really beautiful!! The only thing I would like to point out is the smoke detector in room 617 should be replaced. This is a life saving device and not having one could be life or death God forbid! Anyway!! Thank you so much for such an enjoyable experience! I❤️Grecotel!
자세히 읽기
Daphne Margaret Anne
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
88주 전에 리뷰함

Expedia Group verified review

Very clean. Beautiful landscape gardens. Next to beach. Staff friendly. Bar service needs improving. No bars, restaurants or shops within easy walking distance outside hotel. An information booklet in the room would have been useful.
페이지당 리뷰 수
20
40