Grecotel Kos Imperial Thalasso

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.

Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing

As it's October we found it lovely and quiet, just the right temperature also, the Reception staff were also informing in this department Upton arrival and we found that everyone was willing to help and serve whenever requested, it was a lovely relaxing Holiday and we will certainly returning!

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again

This place is so beautiful! I would definitely come back if I visit Kos again. We were probably the only American family out of the many European countries that were there but that made us feel even more like VIP! My upgrade was phenomenal! Food was phenomenal! My children did not want to leave! Beach is not the best because it’s not very shallow and there’s rocks but the pools are the main thing! There’s even a little island of sand in between the pools if you really want sand! Entertainment at 10pm was nice! Everything was just really beautiful!! The only thing I would like to point out is the smoke detector in room 617 should be replaced. This is a life saving device and not having one could be life or death God forbid! Anyway!! Thank you so much for such an enjoyable experience! I❤️Grecotel!

Very clean. Beautiful landscape gardens. Next to beach. Staff friendly. Bar service needs improving. No bars, restaurants or shops within easy walking distance outside hotel. An information booklet in the room would have been useful.

Çocuklu aileler düşünmeden tercih edebilir. Gerçekten çok güzel. Temiz çalışanları güler yüzlü. Biz çok memnun kaldık

Really recommend this property for families. Lovely accommodation, great food, lots of space, great kids club and amazing drinks. Highly recommend the all inclusive as there isn’t much close by to have dinner or lunch. We loved it and will be coming back again

Güzel temiz hoş otel

Really nice stay, couple of disappointing things was the food for dinner and lunch at the main buffet restaurant. As vegetarians the options were not great and repetitive. The staff at check in were not extremely helpful to tell you about the hotel and its amenities. Not explaining kids clubs or activities during the day or eve or even navigating us to where things where. Overall a very nice hotel, staff friendly and helpful when and very clean.

Großartiges Frühstücksbüffet und sehr guter Service. Sehr freundliches Personal. Die Sportmöglichkeiten sind gut und die Hotel-Anlage sehr gepflegt.

The hotel has everything you could need and staff are always helpful and friendly. The food is amazing and lots of options. Kos Town is walking distance but there is also a bus stop right outside and electric scooters to hire which are cheap and easy to use. The pools are really nice with lots of sunbeds available and the beach is attached to the hotel. Couldn't recommend this hotel more.

Just perfect. The facilities and more importantly the staff was so good.

Hier muss man suchen, das man was findet! Es ist ein riesiger Komplex für viele Urlauber! Viele Nationalitäten unter einem Dach! Das Klientel ist aber gehoben! Essen ist Top! Die Themen-Restaurants sind auch sehr gut! Die Preise (falls man kein All-in hat) schon recht hoch! Die Anlage ist sehr gepflegt und das Personal ist super freundlich und zuvorkommend, trotz der teilweisen immer noch unentspannten Gäste! Die Liegen-Problematik ist auch hier gegeben, aber am Pool ist immer Personal welches hilft! Es wird zwar mit Schildern darauf hingewiesen, das keine Liegen reserviert werden dürfen und Handtücher eingesammelt werden, habe das aber nie beobachten können! Wir haben All-In vor Ort nachgebucht, welches mit Kinder und den Preisen ratsam ist. Lieder wurden bei Abreise die Getränke vom Anreise-Vormittag, obwohl für den Tag All-In mit gebucht wurde, zur Bezahlung ausgewiesen. Schon komisch, das die Buchung mit Zeitstempel und nicht tagesweise gelten. Hier wurde auf eine Bezahlung bestanden! Egal, wollte mich nicht am letzten Tag aufregen. Pools sind Salzwasser, ausser der Kleinkinder-Pool. Am Hauptpool den ganzen Tag Beschallung, aber am Ruhe-Pool wirklich Ruhe. Wir haben uns für den Strand entschieden, da hier kaum Liegen reserviert waren. In machen Bereichen müsste man mal reparieren. Aber, alles in allem ein rund um gelungener Urlaub! Kann dieses Hotel mit ruhigem Gewissen weiter empfehlen!!

Auf der schönen Terrasse konnte nicht ohne Wespen gefrühstückt werden. Sehr schade. Die Qualität und Auswahl des Buffett waren optimal. Im Zimmer muss in der Badewanne geduscht werden. Temperatureinstellung des heissen Wassers war etwas schwierig. Die Aussenanlage der Fitnessgeräte ist sehr gut.

Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).

Dette er ikke et 5 stjernes hotell. Altfor stort til å kunne levere på det. Restaurant konseptet fungerte ikke. De selger seg på at de har 6 restauranter, flere ala carte og Fine-dining. Disse restaurantene måtte bestilles en uke i forveien ellers ble det ikke bord. Det var det ingen informasjon om på forhånd. Når vi omsider fikk bord var det mer set-menues enn ala carte, og veldig skuffende kvalitet og service. Kanskje med unntak av den Asiatiske uten navn. Kun frossene råvarer. Ikke engang fersk fisk som alle restauranter i Kos Town hadde tilgang til. Den enorme hovedrestauranten var buffet konsept både Frokost, Lunch, Middag. I praksis var dette hotellet et all inclusive resort, med buffet som standard. Den store Tavernaen ved bassenget var også en slags lunchbuffet/cafe-restaurant, med masse kø og lite utvalg, med svært varierende service. Håpløst konsept. Frokost-bufferen fungerte bra. I våre to uker spiste vi kun 5 middager på hotellet og er svært glad for at vi kun hadde kjøpt bed & breakfast! Rommene trenger oppgradering. Ble bygget i en helt annen tid. Særlig badet var utdatert med en slags dusj i badekaret som ble svært ukomfortabelt når vi var 4 voksne mennesker som delte en to roms Luxury Suite med felles bad. Fasilitetene på resorten var fine. Mange store og fine basseng. Flott og velholdt hageanlegg og fine bygninger på hele området. Stranden var bra hvis man liker stenstrand. Hotellet ligger svært usentralt. Ingenting i umiddelbar nærhet.

The dinner buffet was horrible and overpriced. The rooms were not cleaned.

Die Anlage ist super . Frühstück super Auswahl. Für jeden etwas bei. Getränke sehr teuer. Unser Zimmer war dicht an der Küche, dadurch immer Küchengerüche im Zimmer. Personal sehr zuvorkommend. Die Pumpe vom Spar ist von 7:00 Uhr morgens bis Mitternacht sehr laut gelaufen. Wir mussten immer das Zimmer geschlossen halten.

Left my headphones, airplane pillow and jewelry. They said cleaning lady found everything but the jewelry, which means she stole it! Very outrageous. Food was always cold.