Hotel Willow Banks, Mall Road Shimla

Hotels
7.0
/10
Pleasant
46 reviews

What Guests Say About Their Stay

Harsh

10.0
/ 10
My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.

Kenneth

10.0
/ 10
There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.

Michelle

10.0
/ 10
Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
In the Area
See Map
Near Tourism Lift, The Mall, Shimla, State of Himāchal Pradesh, India, 171001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Willow Banks Shimla is a good choice when you are visiting Shimla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Willow Banks, Mall Road Shimla Address: Map & Location

Near Tourism Lift, The Mall, Shimla, State of Himāchal Pradesh, India, 171001
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Lobby Hotel Willow Banks, Mall Road Shimla
Exterior 2 Hotel Willow Banks, Mall Road Shimla

Discover More About Hotel Willow Banks, Mall Road Shimla

General


Near Mall Road

Location


Located in Shimla, Hotel Willow Banks, Mall Road Shimla is just steps from Mall Road and 7 minutes by foot from Christ Church. This spa hotel is 0.8 mi (1.3 km) from Kali Bari Temple and 2.3 mi (3.6 km) from Lakkar Bazar.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mall Road - 0.1 km / 0.1 mi
Christ Church - 0.6 km / 0.4 mi
Gaiety Theater - 0.7 km / 0.4 mi
The Ridge - 0.7 km / 0.4 mi
Gaiety Heritage Cultural Complex - 0.7 km / 0.4 mi
Himalayan Aviary - 0.8 km / 0.5 mi
Rothney Castle - 1.1 km / 0.7 mi
Kali Bari Temple - 1.4 km / 0.9 mi
Lakkar Bazar - 1.5 km / 0.9 mi
Jakhu Temple - 1.9 km / 1.2 mi
Gurkha Gate - 2.9 km / 1.8 mi
State Museum - 3.2 km / 2 mi
Shimla Heritage Walk - 3.2 km / 2 mi
Tara Devi Temple - 3.7 km / 2.3 mi
Annandale - 4 km / 2.5 mi

The nearest airports are:
Shimla (SLV) - 20.2 km / 12.5 mi
Chandigarh (IXC) - 122 km / 75.8 mi

The preferred airport for Hotel Willow Banks, Mall Road Shimla is Chandigarh (IXC).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 55 individually decorated guestrooms, featuring refrigerators and minibars. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Willow Banks, Mall Road Shimla

Bar, Cafe and Lounge Hotel Willow Banks, Mall Road Shimla
Bar, Cafe and Lounge
Entertainment Facility Hotel Willow Banks, Mall Road Shimla
Entertainment Facility
Fitness Center Hotel Willow Banks, Mall Road Shimla
Fitness Center
Functional Hall Hotel Willow Banks, Mall Road Shimla
Functional Hall
Common Space Hotel Willow Banks, Mall Road Shimla
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Spa
  • Health club
  • Sauna
  • Steam room

General

  • Banquet
  • Fireplace in lobby
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Nightclub
  • Breakfast

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Hotel Willow Banks, Mall Road Shimla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:30
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
  • Fee for buffet breakfast: approximately INR 700 for adults and INR 500 for children
  • Self parking fee: INR 200 per day
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 14:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Willow Banks, Mall Road Shimla
55
Number of floors in Hotel Willow Banks, Mall Road Shimla
5
Another facilities in Hotel Willow Banks, Mall Road Shimla
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel Willow Banks, Mall Road Shimla

What are available facilities at Hotel Willow Banks, Mall Road Shimla?
There are top facilites at Hotel Willow Banks, Mall Road Shimla such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Willow Banks, Mall Road Shimla?
Check-in time at Hotel Willow Banks, Mall Road Shimla is staring from 14:00 - 14:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Willow Banks, Mall Road Shimla provide breakfast?
Yes, Hotel Willow Banks, Mall Road Shimla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Willow Banks, Mall Road Shimla?
Hotel Willow Banks, Mall Road Shimla is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Willow Banks, Mall Road Shimla have?
Hotel Willow Banks, Mall Road Shimla has 5 floors.
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More Reviews from Other Guests in Hotel Willow Banks, Mall Road Shimla

7.0
Pleasant
From 46 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Willow Banks, Mall Road Shimla

Number of reviews per page
20
40
Top reviews
Guriqbal
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Descent room
Anthony
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and lovely views from the balcony. Bed was very comfortable
Harsh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.
Read More
Kenneth
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect.
Kenneth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.
Nicholas
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
Read More
Jatin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Jatin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Michelle
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
jan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Amarjeet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Location of property is very idyllic, staff very friendly & helpful x
Baburao
icon-
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Nisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Location
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Service crew are friendly
Sandeep
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

No heat no view but I paid for view room
Anupam
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

It was Good
Gagandeep
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Check in process was not smooth.
DONG J
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Read More
Amrita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Location
Krishan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Hotel hasn’t Parking and overall is good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Willow Banks, Mall Road Shimla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 46 reviews
Cleanliness

7.8

Room Comfort

7.0

Location

6.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Willow Banks, Mall Road Shimla

Number of reviews per page
20
40
Top reviews
Guriqbal
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Descent room
Anthony
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and lovely views from the balcony. Bed was very comfortable
Harsh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla.
Read More
Kenneth
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good location. A proper European level service and maintained hotel. Rare for India. Stayed there twice. Would recommend. Food and drink relatively pricey as you would expect.
Kenneth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

There is no accessible parking. Beware! It's a long climb up steps or by the Govt restricted roadway. The hotel is not set up for anybody with an accessibility issue. Generally nice staff, professionally run. Food offering is pretty standard for India. Hotel is recommended. Would happily stay again.
Nicholas
icon-Business
Business
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
Read More
Jatin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Jatin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Michelle
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
jan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Amarjeet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Location of property is very idyllic, staff very friendly & helpful x
Baburao
icon-
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Nisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Location
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Service crew are friendly
Sandeep
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

No heat no view but I paid for view room
Anupam
icon-with Partner
with Partner
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

It was Good
Gagandeep
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Check in process was not smooth.
DONG J
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Read More
Amrita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Location
Krishan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Hotel hasn’t Parking and overall is good
Number of reviews per page
20
40