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Hotel Willow Banks Shimla
Hotels
7.0
/10
Pleasant
41 reviews
What Guests Say About Their Stay
Michelle
10.0
/ 10
Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
jan
10.0
/ 10
Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Verified traveler
10.0
/ 10
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
In the Area
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Near Tourism Lift, The Mall, Shimla, State of Himāchal Pradesh, India, 171001
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hotel Willow Banks Shimla
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What's around Hotel Willow Banks Shimla
Near Tourism Lift, The Mall, Shimla, State of Himāchal Pradesh, India, 171001
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Discover More About Hotel Willow Banks Shimla
Location
Staying at Hotel Willow Banks Shimla is a good choice when you are visiting Shimla.
About Hotel Willow Banks Shimla
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Willow Banks Shimla exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Willow Banks Shimla.
All facilities in Hotel Willow Banks Shimla
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Fireplace in lobby
- Rooftop terrace
- Parking (surcharge)
- Terrace
Things to Do
- Spa
- Health club
- Sauna
- Steam room
Food and Drinks
- Nightclub
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
Sports and Recreations
- Game room
- Fitness center
Transportation
- Limo or town car service
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Hotel Willow Banks Shimla
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately INR 700 for adults and INR 500 for children
- Self parking fee: INR 200 per day
- Rollaway bed fee: INR 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Day (January 1) Gala Dinner per adult: INR 4000
- New Year's Day (January 1) Gala Dinner per child: INR 3000 (up to 5 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Hotel only accepts guests with minimum age of 15
Check-in/Check-out Time
Check-in:
14:00 - 14:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 14:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Willow Banks Shimla | 45 |
Number of floors in Hotel Willow Banks Shimla | 5 |
Another facilities in Hotel Willow Banks Shimla | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked question in Hotel Willow Banks Shimla
What are available facilities at Hotel Willow Banks Shimla?
There are top facilites at Hotel Willow Banks Shimla such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Willow Banks Shimla?
The standard check-in time at Hotel Willow Banks Shimla is starting from 14:00 - 14:30 while the latest check-out time is at Before 12:00
Does Hotel Willow Banks Shimla provide breakfast?
Yes, Hotel Willow Banks Shimla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Willow Banks Shimla
Hotel Willow Banks Shimla has a 4.0-star rating.
How many floors does Hotel Willow Banks Shimla have?
Hotel Willow Banks Shimla has 5.
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More Reviews from Other Guests in Hotel Willow Banks Shimla
Overall Ratings & Reviews Hotel Willow Banks Shimla
Other sources (41)
7.0
Pleasant
From 41 reviews
Cleanliness
7.8
Room Comfort
6.8
Location
6.0
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Willow Banks Shimla
Number of reviews per page
20
40
Top reviews
Nicholas
Business
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
Read More
Jatin
Leisure Family
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Jatin
Leisure Family
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Michelle
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
jan
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Amarjeet
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Location of property is very idyllic, staff very friendly & helpful x
Baburao
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Nisha
Leisure Family
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Location
Verified traveler
8.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
Service crew are friendly
Sandeep
Leisure with Partner
2.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
No heat no view but I paid for view room
Anupam
10.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
It was Good
Gagandeep
Leisure Family
2.0
/10
Reviewed 198 week(s) ago
Expedia Group verified review
Check in process was not smooth.
DONG J
Leisure Family
4.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
I'll not stay at this hotel again.
Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine.
I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest.
Avoid this hotel.
Read More
Amrita
Leisure with Friends
10.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Location
Krishan
Leisure Family
6.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Hotel hasn’t Parking and overall is good
Sandeep
Friends and Family
10.0
/10
Reviewed 245 week(s) ago
Hotels.com verified review
Great property located on the mall road of shimla
Pallavi Sharma
Friends and Family
2.0
/10
Reviewed 262 week(s) ago
Hotels.com verified review
It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡
Read More
Verified traveler
10.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
Verified traveler
Leisure Family
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
Read More
Vicky
10.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71
What else you need?!! This is indeed the best location ever!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Willow Banks Shimla
Other sources (41)
7.0
Pleasant
From 41 reviews
Cleanliness
7.8
Room Comfort
6.8
Location
6.0
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Willow Banks Shimla
Number of reviews per page
20
40
Top reviews
Nicholas
Business
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
My first time in Shimla, which turns out to be a party town. Epic views, but noisy accommodation as there are several bars in this place. It is on Mall Road which for first time travellers here is a tourist hotspot for national and international travellers. Depends on you, if you like to be in the heart of town then go if not choose somewhere else.
Read More
Jatin
Leisure Family
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property is old,well maintained .Still property needs to be renovated. Poor experience with wifi.
Jatin
Leisure Family
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property is old & decent to live. Very poor experience with wifi . Wifi does not work at all. They need to work upon the room maintenance a lot now .Still the rooms of year 1817
Michelle
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Fantastic location, clean comfortable rooms with good quality amenities. Clear instructions on how to find hotel. Great views of Shimla. Thoroughly recommend.
jan
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Outstanding place with really helpful people who are so polite, courteous, and willing to go way beyond the ordinary to make your stay worthwhile.
Amarjeet
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Location of property is very idyllic, staff very friendly & helpful x
Baburao
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Nisha
Leisure Family
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Location
Verified traveler
8.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
Service crew are friendly
Sandeep
Leisure with Partner
2.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
No heat no view but I paid for view room
Anupam
10.0
/10
Reviewed 197 week(s) ago
Hotels.com verified review
It was Good
Gagandeep
Leisure Family
2.0
/10
Reviewed 198 week(s) ago
Expedia Group verified review
Check in process was not smooth.
DONG J
Leisure Family
4.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
I'll not stay at this hotel again.
Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine.
I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest.
Avoid this hotel.
Read More
Amrita
Leisure with Friends
10.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Location
Krishan
Leisure Family
6.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Hotel hasn’t Parking and overall is good
Sandeep
Friends and Family
10.0
/10
Reviewed 245 week(s) ago
Hotels.com verified review
Great property located on the mall road of shimla
Pallavi Sharma
Friends and Family
2.0
/10
Reviewed 262 week(s) ago
Hotels.com verified review
It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡
Read More
Verified traveler
10.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
Verified traveler
Leisure Family
10.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
Read More
Vicky
10.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71
What else you need?!! This is indeed the best location ever!
Number of reviews per page
20
40