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ITC Mughal, A Luxury Collection Resort & Spa, Agra
Hotels
8.4
/10
Very Good
985 reviews
What Guests Say About Their Stay
Joe
10.0
/ 10
walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools
Rishi
10.0
/ 10
Excellent stay with awesome hospitality from hotel staff, specially Mr Vikrant from Taj Bano restaurant team. Would like to stayin future again.
margaret
10.0
/ 10
Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr.
Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable.
They were so kind to us and the service was great. The lovely pool was a welcome addition!
In the Area
See Map
Taj Ganj Uttar Pradesh, Āgra, Uttar Pradesh, India, 282001
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in ITC Mughal, A Luxury Collection Resort & Spa, Agra
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ITC Mughal, A Luxury Collection Resort & Spa, Agra Address: Map & Location
Taj Ganj Uttar Pradesh, Āgra, Uttar Pradesh, India, 282001
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Discover More About ITC Mughal, A Luxury Collection Resort & Spa, Agra
Location
Staying at ITC Mughal, A Luxury Collection Resort & Spa, Agra is a good choice when you are visiting Agra.
About ITC Mughal, A Luxury Collection Resort & Spa, Agra
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ITC Mughal, A Luxury Collection Resort & Spa, Agra exclusively for you.
ITC Mughal, A Luxury Collection Resort & Spa, Agra is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ITC Mughal, A Luxury Collection Resort & Spa, Agra.
All facilities in ITC Mughal, A Luxury Collection Resort & Spa, Agra
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Turkish bath
- Spa
- Health club
- Garden
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Tennis court
General
- Smoking area
- Banquet
- Parking
Food and Drinks
- Bar
- Breakfast
Family-friendly Facilities
- Children games
Transportation
- Valet parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in ITC Mughal, A Luxury Collection Resort & Spa, Agra
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately INR 1534 per person
- Rollaway bed fee: INR 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 6491
- Christmas Eve (December 24) Gala Dinner per child: INR 3245 (from 7 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 12390
- New Year's Eve (December 31) Gala Dinner per child: INR 5310 (from 7 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests must book yoga sessions (surcharge) 1 day in advance.
Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ITC Mughal, A Luxury Collection Resort & Spa, Agra | 233 |
Number of floors in ITC Mughal, A Luxury Collection Resort & Spa, Agra | 3 |
Another facilities in ITC Mughal, A Luxury Collection Resort & Spa, Agra | Shops, Beach umbrella, Hot tub, Outdoor pool, Turkish bath |
Frequently asked question in ITC Mughal, A Luxury Collection Resort & Spa, Agra
What are available facilities at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
There are top facilites at ITC Mughal, A Luxury Collection Resort & Spa, Agra such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
Check-in time at ITC Mughal, A Luxury Collection Resort & Spa, Agra is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does ITC Mughal, A Luxury Collection Resort & Spa, Agra provide breakfast?
Yes, ITC Mughal, A Luxury Collection Resort & Spa, Agra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of ITC Mughal, A Luxury Collection Resort & Spa, Agra?
ITC Mughal, A Luxury Collection Resort & Spa, Agra is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ITC Mughal, A Luxury Collection Resort & Spa, Agra have?
ITC Mughal, A Luxury Collection Resort & Spa, Agra has 3 floors.
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More Reviews from Other Guests in ITC Mughal, A Luxury Collection Resort & Spa, Agra
Overall Ratings & Reviews ITC Mughal, A Luxury Collection Resort & Spa, Agra
Traveloka (6)
Other sources (979)
8.4
Very Good
From 979 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews ITC Mughal, A Luxury Collection Resort & Spa, Agra
Number of reviews per page
20
40
Top reviews
Monica
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff appears to be tired of tourists. Service was really bad.
Joe
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools
Steven Paul
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful hotel, graar food, wonderful service. Would highly recommend
Simran
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My stay at ITC was highly satisfying.
Rishi
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent stay with awesome hospitality from hotel staff, specially Mr Vikrant from Taj Bano restaurant team. Would like to stayin future again.
Devesh
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hospitality and food was okay okay. Not like a 5 star
Asha
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I like the food and service but stunk in some areas.
margaret
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr.
Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable.
They were so kind to us and the service was great. The lovely pool was a welcome addition!
JIJO
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location near Taj. Good breakfast and clean rooms. Travelled as a large group
Tanveer
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We recently stayed at ITC Mughal in Agra for 2 nights with our large family—14 members including infants, children, and elderly. While the property itself has a good reputation and the service was decent by local standards, our overall experience had several shortcomings that need attention, especially for a hotel positioned as a 5-star.
Mini Bar Setup: Out of 5 rooms, only 2 had functional mini bars, yet we were charged for 3. This was disappointing and should not happen in a premium hotel.
Room Essentials: Despite knowing that each room housed more than 2 people (including children), the housekeeping staff didn’t proactively provide extra towels or toilet paper. We had to keep requesting these items repeatedly.
Playroom Condition: The play area was in poor condition—most toys were dirty, and the entire space was not maintained at all. For families with children, this was a major letdown.
Room Keys: Each room was given only one key card, which caused inconvenience for couples and families coming and going at different times. Providing two keys per room is a basic expectation and should be standard.
To their credit, the staff were polite and tried their best within limitations, and we appreciate that. However, ITC Mughal needs significant improvements in operations and attention to guest needs to truly offer a luxury experience. Guests are willing to pay for quality—but only when service standards match expectations.
Read More
Timothy
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The breakfast buffet was outstanding!
Neha Singh
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Just loved it !
Geovani
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful place
Verified traveler
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything was good as expected. Staff was courteous. People were nice. Food was good.
Kourtney
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was a fantastic property and very safe.
Monica
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.
Charmaine
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Excellent place to stay. Will do it again
Beatriz
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!
Read More
Rajeshwar
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Excellent Hospitality
Loelia
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews ITC Mughal, A Luxury Collection Resort & Spa, Agra
Traveloka (6)
Other sources (979)
8.4
Very Good
From 979 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews ITC Mughal, A Luxury Collection Resort & Spa, Agra
Number of reviews per page
20
40
Top reviews
Monica
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff appears to be tired of tourists. Service was really bad.
Joe
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools
Steven Paul
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful hotel, graar food, wonderful service. Would highly recommend
Simran
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My stay at ITC was highly satisfying.
Rishi
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent stay with awesome hospitality from hotel staff, specially Mr Vikrant from Taj Bano restaurant team. Would like to stayin future again.
Devesh
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hospitality and food was okay okay. Not like a 5 star
Asha
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I like the food and service but stunk in some areas.
margaret
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr.
Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable.
They were so kind to us and the service was great. The lovely pool was a welcome addition!
JIJO
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location near Taj. Good breakfast and clean rooms. Travelled as a large group
Tanveer
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We recently stayed at ITC Mughal in Agra for 2 nights with our large family—14 members including infants, children, and elderly. While the property itself has a good reputation and the service was decent by local standards, our overall experience had several shortcomings that need attention, especially for a hotel positioned as a 5-star.
Mini Bar Setup: Out of 5 rooms, only 2 had functional mini bars, yet we were charged for 3. This was disappointing and should not happen in a premium hotel.
Room Essentials: Despite knowing that each room housed more than 2 people (including children), the housekeeping staff didn’t proactively provide extra towels or toilet paper. We had to keep requesting these items repeatedly.
Playroom Condition: The play area was in poor condition—most toys were dirty, and the entire space was not maintained at all. For families with children, this was a major letdown.
Room Keys: Each room was given only one key card, which caused inconvenience for couples and families coming and going at different times. Providing two keys per room is a basic expectation and should be standard.
To their credit, the staff were polite and tried their best within limitations, and we appreciate that. However, ITC Mughal needs significant improvements in operations and attention to guest needs to truly offer a luxury experience. Guests are willing to pay for quality—but only when service standards match expectations.
Read More
Timothy
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The breakfast buffet was outstanding!
Neha Singh
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Just loved it !
Geovani
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Beautiful place
Verified traveler
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Everything was good as expected. Staff was courteous. People were nice. Food was good.
Kourtney
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This was a fantastic property and very safe.
Monica
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.
Charmaine
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Excellent place to stay. Will do it again
Beatriz
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!
Read More
Rajeshwar
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Excellent Hospitality
Loelia
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.
Number of reviews per page
20
40