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Harris Hotel & Convention Festival Citylink Bandung

Hotels
Preferred Partner
8.4
/10
Very Good
5,183 reviews

What Guests Say About Their Stay

Bedroom (155)
Ambiance (148)
Staff Friendliness (147)
Hotel Area (138)
E***c
8.2
/ 10
Nice hotel, clean, and the staffs are polite and friendly. The way to the room and lobby are so fragrant and make us feel calm.
G***h
10.0
/ 10
It's a wonderful experience one night at Harris Hotel Festival Citylink, the receptionist had good service. I requested an extra bed and it was prepared well. The breakfast menu had too many choices and all of them tasted good. Thanks.
L***n
9.4
/ 10
This hotel is very convenient, easy to access, connected to Festival Citylink Mall, basically you can get whatever you need. The staff are very friendly, our room got cleaned every single day plus fresh towels. The bed is also comfortable. Such a nice stay and affordable price.
F***y
10.0
/ 10
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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Ari J.
9.7
/ 10
The hotel is connected to a mall. The rooms are clean, the facilities are good, the amenities are good, there's a kiddie pool, and the staff is friendly and responsive. The price is competitive. I really enjoyed staying here.
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In the Area
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Jl. Peta No.241, Pasir Koja, Bandung, Jawa Barat, Indonesia, 40323

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Harris Hotel & Convention Festival Citylink Bandung is a good choice when you are visiting Pasir Koja. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Harris Hotel & Convention Festival Citylink Bandung

Jl. Peta No.241, Pasir Koja, Bandung, Jawa Barat, Indonesia, 40323
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Lobby Harris Hotel & Convention Festival Citylink Bandung
Lobby 2 Harris Hotel & Convention Festival Citylink Bandung

Discover More About Harris Hotel & Convention Festival Citylink Bandung

Location


Staying at Harris Hotel & Convention Festival Citylink Bandung is a good choice when you are visiting Pasir Koja.

About Harris Hotel & Convention Festival Citylink Bandung

Whether you are planning an event or other special occasions, Harris Hotel & Convention Festival Citylink Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Harris Hotel & Convention Festival Citylink Bandung will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Harris Hotel & Convention Festival Citylink Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Harris Hotel & Convention Festival Citylink Bandung, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harris Hotel & Convention Festival Citylink Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harris Hotel & Convention Festival Citylink Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harris Hotel & Convention Festival Citylink Bandung.

All facilities in Harris Hotel & Convention Festival Citylink Bandung

Bar, Cafe and Lounge Harris Hotel & Convention Festival Citylink Bandung
Bar, Cafe and Lounge
Swimming Pool Harris Hotel & Convention Festival Citylink Bandung
Swimming Pool
Entertainment Facility Harris Hotel & Convention Festival Citylink Bandung
Entertainment Facility
Fitness Center Harris Hotel & Convention Festival Citylink Bandung
Fitness Center
Functional Hall Harris Hotel & Convention Festival Citylink Bandung
Functional Hall

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Show cooking restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Fitness center

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Harris Hotel & Convention Festival Citylink Bandung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harris Hotel & Convention Festival Citylink Bandung
178
Number of floors in Harris Hotel & Convention Festival Citylink Bandung
5
Another facilities in Harris Hotel & Convention Festival Citylink Bandung
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in Harris Hotel & Convention Festival Citylink Bandung

What are available facilities at Harris Hotel & Convention Festival Citylink Bandung?
There are top facilites at Harris Hotel & Convention Festival Citylink Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harris Hotel & Convention Festival Citylink Bandung?
The standard check-in time at Harris Hotel & Convention Festival Citylink Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Harris Hotel & Convention Festival Citylink Bandung provide breakfast?
Yes, Harris Hotel & Convention Festival Citylink Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harris Hotel & Convention Festival Citylink Bandung?
Harris Hotel & Convention Festival Citylink Bandung is a 4.0-star hotel.
How many floors does Harris Hotel & Convention Festival Citylink Bandung have?
Harris Hotel & Convention Festival Citylink Bandung has 5 floors.
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More Reviews from Other Guests in Harris Hotel & Convention Festival Citylink Bandung

8.5
Very Good
From 5,142 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Harris Hotel & Convention Festival Citylink Bandung
All
Staff Friendliness (107)
Bedroom (107)
Ambiance (94)
Bathroom (92)
Distance to City Center (91)
Hotel Area (90)
Accessibility (81)
Room Space (79)
Variety (77)
Taste (76)
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Traveler Reviews Harris Hotel & Convention Festival Citylink Bandung

Number of reviews per page
20
40
Customer reviews
Triani
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.
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Hermanda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Hermanda, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka website. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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Farrah D. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Farrah D. F., Ceria, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Gumelar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Gumelar, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.
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Accommodation's Reply
27 Nov 2025
Dear G***t, Warm greetings from harris hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen. General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.
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Accommodation's Reply
19 Nov 2025
Dear Ms. Seria, Valued Guest, Warmest regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka website. We are very glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you once again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff. Rooms offer views of Bandung city.
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Accommodation's Reply
19 Nov 2025
Dear Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Nurhayati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Close to my parents' house and connected to the mall
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Accommodation's Reply
19 Nov 2025
Dear Mr. Nurahayati, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. G*t, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Yayu R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Great experience, will definitely stay here again with friends.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Yayu R, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Ratih P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.
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Accommodation's Reply
19 Nov 2025
Ratih P.S. Hello, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you come back to Bandung. Best regards, Melvin J. Kindungen General Manager
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r***r
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
the hotel is nice. the location’s great and the place is clean. But I was quite disappointed with the check-in experience. I specifically booked a room with one king bed, and it was clearly stated in my booking. When I arrived, the staff told me that the room type I booked was fully booked, even though it still showed as available on the app. They gave me only two options: upgrade to a suite by paying an extra 1.5 million IDR, or take a twin bed room instead. I was really disappointed because I expected a complimentary upgrade since it wasn’t my fault, not to pay extra. The only “compensation” I got was a welcome drink, which I think is something every guest already gets. Hopefully next time, the hotel can manage the room availability more accurately so guests don’t have to deal with this kind of issue.
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Accommodation's Reply
29 Oct 2025
Dear r***r, Warm greetings from HARRIS Hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen General Manager
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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Accommodation's Reply
29 Oct 2025
Dear Mr. F*y, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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L***S
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Stayed overnight during a work event. Close to the mall. Swimming pool. Very comfortable room. Ample parking.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. L*S, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Wawan E. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Reyna friendly staff and helpful, good job
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Accommodation's Reply
29 Oct 2025
Dear Mr. Wawan E.S., Congratulations. Best regards, Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka website. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, Melvin J. Kindungen General Manager
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.
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Accommodation's Reply
22 Oct 2025
Dear A*s, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Icha M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel, very comfortable. Ms. Reyna is also nice and friendly. I was very satisfied with my stay here.
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Accommodation's Reply
24 Oct 2025
Dear Icha M, Best regards from Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we hope to welcome you back to Bandung again. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great time to stay, when my event running
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good stay here, the staff are super friendly, very helpful, because it's by WA so the handling is faster
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I've stayed at this hotel several times and the service remains excellent. The breakfast menu in the restaurant is delicious and varied.
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Accommodation's Reply
14 Oct 2025
Dear Mr. D*n, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Bedroom 4 Harris Hotel & Convention Festival Citylink Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 5,142 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Harris Hotel & Convention Festival Citylink Bandung
All
Staff Friendliness (107)
Bedroom (107)
Ambiance (94)
Bathroom (92)
Distance to City Center (91)
Hotel Area (90)
Accessibility (81)
Room Space (79)
Variety (77)
Taste (76)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Harris Hotel & Convention Festival Citylink Bandung

Number of reviews per page
20
40
Customer reviews
Triani
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.
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Hermanda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Hermanda, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka website. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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Farrah D. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Farrah D. F., Ceria, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Gumelar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Gumelar, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.
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Accommodation's Reply
27 Nov 2025
Dear G***t, Warm greetings from harris hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen. General Manager
Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.
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Accommodation's Reply
19 Nov 2025
Dear Ms. Seria, Valued Guest, Warmest regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka website. We are very glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you once again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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N***n
icon-Leisure
Leisure
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9.7
/10
Reviewed 4 week(s) ago
Friendly staff. Rooms offer views of Bandung city.
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Accommodation's Reply
19 Nov 2025
Dear Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Nurhayati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Close to my parents' house and connected to the mall
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Accommodation's Reply
19 Nov 2025
Dear Mr. Nurahayati, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. G*t, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Yayu R.
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9.7
/10
Reviewed 5 week(s) ago
Great experience, will definitely stay here again with friends.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Yayu R, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Ratih P. S.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.
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19 Nov 2025
Ratih P.S. Hello, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you come back to Bandung. Best regards, Melvin J. Kindungen General Manager
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r***r
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
the hotel is nice. the location’s great and the place is clean. But I was quite disappointed with the check-in experience. I specifically booked a room with one king bed, and it was clearly stated in my booking. When I arrived, the staff told me that the room type I booked was fully booked, even though it still showed as available on the app. They gave me only two options: upgrade to a suite by paying an extra 1.5 million IDR, or take a twin bed room instead. I was really disappointed because I expected a complimentary upgrade since it wasn’t my fault, not to pay extra. The only “compensation” I got was a welcome drink, which I think is something every guest already gets. Hopefully next time, the hotel can manage the room availability more accurately so guests don’t have to deal with this kind of issue.
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Accommodation's Reply
29 Oct 2025
Dear r***r, Warm greetings from HARRIS Hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen General Manager
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. F*y, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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L***S
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Stayed overnight during a work event. Close to the mall. Swimming pool. Very comfortable room. Ample parking.
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Accommodation's Reply
29 Oct 2025
Dear Mr. L*S, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Wawan E. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Reyna friendly staff and helpful, good job
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Accommodation's Reply
29 Oct 2025
Dear Mr. Wawan E.S., Congratulations. Best regards, Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka website. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, Melvin J. Kindungen General Manager
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.
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Accommodation's Reply
22 Oct 2025
Dear A*s, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Icha M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel, very comfortable. Ms. Reyna is also nice and friendly. I was very satisfied with my stay here.
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Accommodation's Reply
24 Oct 2025
Dear Icha M, Best regards from Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we hope to welcome you back to Bandung again. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great time to stay, when my event running
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good stay here, the staff are super friendly, very helpful, because it's by WA so the handling is faster
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I've stayed at this hotel several times and the service remains excellent. The breakfast menu in the restaurant is delicious and varied.
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Accommodation's Reply
14 Oct 2025
Dear Mr. D*n, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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