Does JW Marriott Hotel Surabaya provide parking?

Yes, JW Marriott Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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JW Marriott Hotel Surabaya

Name: JW Marriott Hotel Surabaya
Address: Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261, Jalan Embong Malang 85-89, Jawa Timur, 60261, Indonesia
Rating: 9

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9.0

/10

Exceptional

7,644 reviews

What Guests Say About Their Stay

Elok f.

9.7

/ 10

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

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Verified Traveler

10.0

/ 10

Thank you for the wonderful stay. The room was comfortable, the service was friendly, and the food was delicious. TOP!

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Mark T.

9.7

/ 10

The range of food available for breakfast was absolutely fantastic!! The staff were very helpful and friendly. This hotel really lives up to the JW Marriott brand.

H***a

9.7

/ 10

A great place to stay! Great food and top-notch services! Will be back! Thank you!

Furqon K.

10.0

/ 10

I really enjoyed the atmosphere here, especially my children and grandchildren were very happy, both the service, the room, and the food. Hopefully, I'll have the opportunity to come here again.

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In the Area

See Map

Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

Restaurant

24-Hour Front Desk

Parking

note: hotel was previously named JW Marriott Surabaya JW Marriott Hotel Surabaya is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JW Marriott Hotel Surabaya Address: Map & Location

Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

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Discover More About JW Marriott Hotel Surabaya

note: hotel was previously named JW Marriott Surabaya

Location
JW Marriott Hotel Surabaya is located in area / city Tegalsari.

About JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at JW Marriott Hotel Surabaya, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JW Marriott Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at JW Marriott Hotel Surabaya.

All facilities in JW Marriott Hotel Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Picnic area

Transportation

Valet parking
Car rental
Security

Accessibilty

Disabled access friendly

Public Facilities

Room service
Coffee shop
Safety deposit box

Hotel Services

Newspaper in lobby
Express check-in
Multilingual staff
24-hour Receptionist
Money changer

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in JW Marriott Hotel Surabaya

Important Note

An extra person fee for a 3rd guest or more in one room will be charged directly at the hotel and is not included in your total price.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	From 14:00 - to 12:00 - 12:00
Available rooms at JW Marriott Hotel Surabaya	309
Number of floors in JW Marriott Hotel Surabaya	25
Another facilities in JW Marriott Hotel Surabaya	Picnic area, Valet parking, Car rental, Security, Disabled access friendly

Frequently asked question in JW Marriott Hotel Surabaya

What are available facilities at JW Marriott Hotel Surabaya?

There are top facilites at JW Marriott Hotel Surabaya such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)

What Time is Check In & Check Out at JW Marriott Hotel Surabaya?

Check-in time at JW Marriott Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does JW Marriott Hotel Surabaya have?

JW Marriott Hotel Surabaya has 25 floors.

How many rooms are available at JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya has 309 rooms in total.

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More Reviews from Other Guests in JW Marriott Hotel Surabaya

Overall Ratings & Reviews JW Marriott Hotel Surabaya

Traveloka (7,166)

Other sources (478)

9.0

Exceptional

From 7,166 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.2

Service and Facilites

9.2

People often mention about JW Marriott Hotel Surabaya

All

Staff Friendliness (95)

Room Space (91)

Bedroom (91)

Bathroom (88)

Taste (86)

Distance to City Center (80)

Variety (77)

Family Friendly (74)

Hotel Area (74)

Ambiance (73)

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Traveler Reviews JW Marriott Hotel Surabaya

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Customer reviews

Riskiawan

Staycation

10.0

/10

Reviewed 1 week(s) ago

Compliments to the chef who cooked the salted egg chicken, delicious, and of course the other dishes are no less delicious.

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Widya A.

10.0

/10

Reviewed 3 week(s) ago

A relaxing and pleasant hotel. The poolside ambiance feels like it's not in Surabaya. It's cool and awesome. I'd stay at the Marriott again, even though I'm a Surabaya local.

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K***I

Medical

10.0

/10

Reviewed 4 week(s) ago

Always satisfied and never bored staying here.

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Ahmed

10.0

/10

Reviewed 5 week(s) ago

I will be back soon there for sure.

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Susanto L.

10.0

/10

Reviewed 6 week(s) ago

All the staff are doing a great service, btw. Keep going, guys! 😁👍

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Verified Traveler

Staycation

10.0

/10

Reviewed 9 week(s) ago

The hotel staff are all friendly, the place is comfortable, the food is delicious.

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N***a

10.0

/10

Reviewed 10 week(s) ago

It's really delicious

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1 people find it helpful

Widjaptrapt

10.0

/10

Reviewed 10 week(s) ago

Best 5-star hotel!! Affordable, good, comfortable, perfect for relaxing.

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c***a

Business

9.4

/10

Reviewed 13 week(s) ago

Overall service excellent, have a great time staying here.

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Patrick J. L.

Leisure

9.6

/10

Reviewed 14 week(s) ago

The location is okay, but it's a bit congested in front of the TP. The only thing missing is the AC in the room, it's really hot...

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F***a

10.0

/10

Reviewed 16 week(s) ago

I really enjoyed my stay here. Want to come back again in the future.

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S***m

10.0

/10

Reviewed 16 week(s) ago

Good services and clean. Very good experience

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Elok f.

Staycation

9.7

/10

Reviewed 16 week(s) ago

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

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M***n

Leisure

10.0

/10

Reviewed 20 week(s) ago

If you're visiting here, try to avoid the weekend, as the atmosphere is pleasant, quiet, clean, and comfortable. Furthermore, taking the kids swimming is a real treat, as you won't have to worry about crowds of other guests.

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s***a

Business

8.5

/10

Reviewed 22 week(s) ago

The staff are very friendly and helpful.

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s***a

8.5

/10

Reviewed 22 week(s) ago

Thank you for your service and assistance

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Verified Traveler

Leisure

10.0

/10

Reviewed 22 week(s) ago

The location is strategic, walking distance to Tunjungan Plaza. You can also enjoy Car-Free Day on Sunday mornings. The evening dining options in front of the hotel are also quite extensive. It's simply top-notch.

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Rini a. t.

Staycation

9.4

/10

Reviewed 22 week(s) ago

Very pleasant atmosphere, friendly service.

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f***i

10.0

/10

Reviewed 23 week(s) ago

Looks like you'll be addicted to staying here

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M***a

Leisure

10.0

/10

Reviewed 24 week(s) ago

The hotel staff is very friendly, the hotel is comfortable & clean.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.