My Booking
Log In

Log in to your account

No account yet?
Or log in with:
  1. Hotel
  2. Indonesia(34,955 hotel)
  3. East Java(3,353 hotel)
  4. Surabaya(1,007 hotel)
  5. Tegalsari(38 hotel)
  6. JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Jl Embong Malang 85 - 89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
2018 Traveloka Hotel Awards Winner: Best Overall
LOBBY JW Marriott Hotel Surabaya
LOBBY JW Marriott Hotel Surabaya
BAR_CAFE_LOUNGE JW Marriott Hotel Surabaya
BEDROOM JW Marriott Hotel Surabaya
See all photos
According to 4,148 guests
65 guests talked about friendly staffs
Very polite staffs, comfortable room, safe pool for kids.
Gunawan P.
See all reviews
Based on 1,039 traveler reviews
Hotel Facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Rawon Setan
(0.06 km)
BG Junction
(0.43 km)
Tunjungan Plaza
(0.72 km)
Grahadi Building
(1.00 km)
Cheaper if you book through app now. Click here to download.
Review by Traveloka users

Based on 4,148 reviews

Very Good
Show reviews that mention...
- Romantic Vacation
Everything was great. The bedding quality was terrific, the services was beyond my expectation. But, to be honest, there is only one that made my stay imperfect: I can’t help but feel so pity with the super-thin-and-unhappy K9 dog (the german shepherd one) in the enter gate. As a pet lover myself, I can’t stop thinking why this such luxurious hotel could have missed that point? Please put your attention to any tiny details. It might be a simple, tiny thing, but remember what the dog gave us is even way much bigger: Safety. Too bad I can’t elaborate my commend with photo.
splendid ! I'd like to stay in this hotel anytime soon
We had a wonderful stay, especially for easy shopping (close to mall by hotel transport) & tasty breakfast.
- Family vacation
the room was amazing.. they still provide you with feather pillows but the size is smaller than 3 years ago before they renovate the hotel rooms. the breakfast still amazing.. hope to stay in JW again someday.
very nice hotel . clean and nice customer service
- Family vacation
Spacious room with functional details, delicious foods, but the front officers need some development in service language so that customers would feel more comfortable at the first sight.
- Family vacation
5 star hotel given 5 star quality
- Family vacation
service excellent, cozy, nice food
- Family vacation
Peacefull stay ! Will be back soon.
- Family vacation
Wonderful New year eve in here with my family 😘 thank you JW Marriott

Hotel Facility


Hotel Policy

  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast (surcharge)
    • Brunch
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Early bird breakfast
    • Fullboard with drinks
    • Fullboard with non-alcoholic drinks
    • Gala dinner
    • Free breakfast
    • Halfboard with non-alcoholic drinks
    • Nightclub
    • Bar
    • Set menu dinner
    • Set menu lunch
    • Show cooking restaurant
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Early Check-in
    • Express check-in
    • Express check-out
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Medical service
    • Mobile
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Porter
    • Wedding service
    • 24-hour Receptionist
  • Things to Do
    • Barbecue
    • Children pool
    • Entertainment for children
    • Fitness center
    • Garden
    • Health club
    • Hot tub
    • Massage
    • Outdoor pool
    • Picnic area
    • Pool sun loungers
    • Sauna
    • Spa
    • Hot tub
    • Steam room
    • TV lounge
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
    • Theatre/auditorium
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Transportation
    • Area shuttle
    • Area shuttle with surcharge
    • Car rental
    • Garage
    • Limo or town car service
    • Secure parking
    • Shopping center shuttle
    • Valet parking (surcharge)
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
  • Connectivity
    • LAN Internet
    • LAN Internet (surcharge)
    • WiFi in public area (surcharge)
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Sports and Recreations
    • Fitness center

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

JW Marriott Hotel Surabaya is located in area / city Tegalsari.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 14.54 km away.

There are plenty of tourist attractions nearby, such as Rawon Setan within 0.06 km, and BG Junction within 0.43 km.

About JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, JW Marriott Hotel Surabaya provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JW Marriott Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JW Marriott Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at JW Marriott Hotel Surabaya.

Additional breakfast are chargeable at IDR 318,000 /person.

Surabaya Marathon Event is held on August 12th, 2018 and some main roads around JW Marriott Surabaya are inaccessible from 4.30 AM to 12.00 PM

Breakfast time start from 06:00 until 10:00.

Pets are NOT allowed.

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service+65 6486 7945 or +65 3157 1471
Need help?