The staff is friendly, the rooms are clean, and the AC is cold. Overall, it's really nice, the best 🥰

The room was very clean and comfortable. The Wi-Fi connection was fast and stable, making it very convenient during my stay. The entire hotel staff provided friendly and professional service, especially the helpful receptionist. They promptly took my GoFood orders several times without any issues. The service was truly satisfactory, so I happily left a tip as a token of appreciation. Highly recommend a stay here.

This hotel is really... really complete.... The room is fully equipped, from microwave, toaster, stove and cooking utensils including plates and bowls, all are there, there is a refrigerator, and the gong has a hot, regular and cold dispenser complete,.. there is also a kind of shopping on the ground floor.. there is Yoshinoya, Padang Sederhana, Chikuro and others. The fitness center is complete.. and it is included as a hotel facility, extraordinary... really complete, the room is also big.... Next time I go to Jakarta, I want to stay here again.. Definitely..

The check-in service by the staff, Ms. Widi at the reception, was very friendly and informative, and the room was comfortable so I often come back to stay here.

The hotel staff is very friendly and the surroundings of the hotel are pleasant.

The hotel is the best, the food, the room, everything is okay. Want to go back there again.

The staff was all friendly, early check-in was possible, the rooms were clean, and there was a rooftop. If I ever wanted another staycation, I'd definitely come back here.

The Accor group is always excellent service, including this Mercure hotel. Everything was fine and awesome as always. Thank you for the hospitality.

I was very satisfied with my stay here, and I've stayed here many times. Besides the clean and fragrant rooms, this hotel is close to everything, just by taking the TJ. Highly recommended!

I have stayed at this hotel twice. The rooms are comfortable and luxurious, complete with an iron and desk. The staff are friendly, the food is delicious and the prices are affordable.

All the furnishings are vintage but of best quality. It's like an early 90s time capsule, you love it. Also clean and quiet. Great for a resting place for business/training trips.

Entering the hotel, from the front desk to the fragrant room, the clean bathroom, and the clean water. The room was spotless. Very satisfying. My favorite part was the rooftop, a great place to hang out.

Never failed staying here. Really love it. And applause for the staff (FO, HK, FB, and even security). Good job!

Very comfortable, clean rooms, delicious food, friendly staff 🫰

I am always satisfied with the service provided by the excellent staff, coupled with the hotel atmosphere which is full of luxury, making me feel like a king for a day, wkwkwk.

The staff is friendly and very accommodating, the room is very comfortable and tidy, feels like home.

Thank you, I was very happy during my staycation here, even if it was just one night. The service was excellent, and the staff was friendly. My husband was also happy. The breakfast was varied and delicious. I'll be back next time. Thanks!

Thank you, the hotel service is very friendly, the location is strategic, the room is clean and comfortable, and the parking area is spacious.

Starting from the staff at the entrance, they are very friendly and polite. The receptionist is kind and friendly. The hotel environment is clean, the breakfast is delicious and satisfying, with a wide selection. The price is very affordable. Access to shopping and access to the airport is only less than 50 minutes. Departing to the airport is not too rushed because it leaves 1.5 hours for the airport, God willing, you will arrive at a safe point as long as there is no total traffic jam. I myself very often and enjoy staying at fave hotels. If you want to shop, it's downstairs, if you want to eat, just go downstairs, there are many choices, if you want souvenirs, just go downstairs, if you want to buy luggage, just go downstairs. There is no accommodation fee. In my opinion, it is highly recommended for those who want to stop by and shop, especially those from outside the city of East, Central, or West Java, please try fave hotel Cilitan. Wholesale center for those in the trading business.

I didn't expect much at first, as it's a 2-star hotel, but it turned out to be amazing. The staff are incredibly friendly, their WhatsApp response is fast, the food is affordable and everything is delicious, and the rooms are comfortable, fragrant, and clean. Overall, this is the best place, with a great price and excellent facilities.