Mercure Surabaya Manyar

Hotels
8.9
/10
Exceptional
564 reviews

What Guests Say About Their Stay

M***y

10.0
/ 10
The Mercure Manyar Hotel is spacious and comfortable, with rooms and bathrooms. The breakfast is varied and delicious, and the staff is friendly and welcoming. We hope to stay here again sometime soon.
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M***d

9.4
/ 10
The staff were very friendly and helpful. The room is clean, comfortable, and spacious. The ambiance is nice.

Grant R.

10.0
/ 10
The staff were welcoming, helpful, friendly, and answered our questions well. When we walked into the bedroom, it was aesthetically pleasing with the decor and the high-quality linen. We really enjoyed the buffet breakfast, especially the traditional healthy ginger tea, excellent coffee, fresh fruit, Indonesian food, as well as a variety of cuisine. We would highly recommend this hotel.

Dhona L. W.

10.0
/ 10
The hotel's location is close to many restaurants and neighborhood amenities, such as McDonald's, Family Mart, Pizza Hut, and other convenience stores, making it easy to find food nearby. The hotel's location is also close to healthcare facilities and the Airlangga University campus, making access to these places quick and easy. The service is excellent, and the hotel's ambiance is comfortable. Highly recommended, especially for business trips. The room amenities are excellent (such as a work desk and more than two power outlets).
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Prajna P.

10.0
/ 10
It was a great stay here, close to ITS and Unair, the mattress and pillows were very comfortable, there were lots of food around which were just a few steps away, close to Mba Naning's pecel which you have to take a queue number to buy 🤭, and the most impressive thing for us was Mr. Denny at the FO, he was very friendly and helpful, the check in and check out process was very fast, it seemed he really worked with his heart and this was the most impressive thing for our family, with his hospitality we really felt the sensation of a 4 star hotel. The only slight downfall was the parking lot which was a bit cramped, yes, we will definitely stay there again if we want to visit our children.
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In the Area
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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Mercure Surabaya Manyar is located in area / city Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Mercure Surabaya Manyar Address: Map & Location

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
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Location


Mercure Surabaya Manyar is located in area / city Mulyorejo.

About Mercure Surabaya Manyar

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Surabaya Manyar is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Surabaya Manyar.

All facilities in Mercure Surabaya Manyar

Others Mercure Surabaya Manyar
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Surabaya Manyar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Surabaya Manyar
7
Another facilities in Mercure Surabaya Manyar
WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, TV

Frequently asked question in Mercure Surabaya Manyar

What are available facilities at Mercure Surabaya Manyar?
There are top facilites at Mercure Surabaya Manyar such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mercure Surabaya Manyar?
Check-in time at Mercure Surabaya Manyar is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Mercure Surabaya Manyar?
Mercure Surabaya Manyar is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure Surabaya Manyar have?
Mercure Surabaya Manyar has 7 floors.
Does Mercure Surabaya Manyar provide parking?
Yes, Mercure Surabaya Manyar provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Surabaya Manyar

Overall Ratings & Reviews Mercure Surabaya Manyar

Traveloka (552)
Other sources (12)
9.0
Exceptional
From 552 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Mercure Surabaya Manyar
All
Bedroom (77)
Ambiance (72)
Bathroom (69)
Staff Friendliness (67)
Room Space (65)
Distance to City Center (57)
Hotel Area (56)
Surroundings (55)
Soundproof (52)
Accessibility (49)
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Traveler Reviews Mercure Surabaya Manyar

Number of reviews per page
20
40
Customer reviews
I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Thank you for the service. I reserved this hotel for my sister and she's very happy. Thank you
Find this review helpful?
S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great ambiance. Booked a superior room, when checked in they said it's under maintenance so they upgraded my room to deluxe without any additional charge.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Only food is not recommended. We had dinner and the food is overrated. Better to eat in Boncafe with the same price or Sushi Hiro nearby. This hotel is very strategic.
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.
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1 people find it helpful
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Heri p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking
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TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.
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1 people find it helpful
Anton P. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is very strategic, clean and comfortable.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good location and close to Pakuwon City
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1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Mantaapppooooooppppppppppppppppp
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A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too
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1 people find it helpful
a***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
This is a hotel I’ve wanted to stay at for a long time, and the room truly met my expectations. I was assisted by the receptionist, Ms. Shifa, who was very friendly and provided excellent service🫶. The security staff were also very welcoming. The atmosphere, comfort, and room interior were all outstanding. The breakfast was delicious, especially the Dadar Jagung, it was my absolute favorite. Please keep up the great work. If I have the opportunity, I will definitely come back again. Thank you 💗
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1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Good hotel, but the parking area is not big enough to accommodate many cars
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Satisfied. Everything was good, and the staff was very helpful. However, a few days ago, on the 8th floor, there was a smell of cigarettes in the corridor.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
I stayed one night at the Mercure Superior with a 19m² room. The room was comfortable. The only real disappointment was that the AC wasn't cooling (it was set to 19°C—the maximum cooling setting). So I woke up in the middle of the night because I was too hot. I reported it to the receptionist, and the technician took care of it. But the next day it still wasn't cooling. Hopefully, the AC will be fixed soon. So I can rest more comfortably in my room. Thank you.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I'm always very satisfied with my stay at the Mercure Hotel Manyar when I visit Surabaya. The rooms are comfortable and the service is excellent.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The rooms are clean and comfortable. The front desk is friendly, responsive, and helpful. It's like a second home when you're in Surabaya.
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1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Nice hotel room, friendly staff service.... I asked for a connecting room >>> prepared according to my needs. Suggestions for gym facilities can be improved because they are limited and some of the equipment is not functioning properly
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n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
nice place for spend my special night on my special moment
1 people find it helpful
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aulia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Service and close to city center
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Dr. Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff is friendly, and the cleanliness is great.
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Number of reviews per page
20
40

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Others 4 Mercure Surabaya Manyar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Surabaya Manyar

Traveloka (552)
Other sources (12)
9.0
Exceptional
From 552 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Mercure Surabaya Manyar
All
Bedroom (77)
Ambiance (72)
Bathroom (69)
Staff Friendliness (67)
Room Space (65)
Distance to City Center (57)
Hotel Area (56)
Surroundings (55)
Soundproof (52)
Accessibility (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Surabaya Manyar

Number of reviews per page
20
40
Customer reviews
I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Thank you for the service. I reserved this hotel for my sister and she's very happy. Thank you
Find this review helpful?
S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great ambiance. Booked a superior room, when checked in they said it's under maintenance so they upgraded my room to deluxe without any additional charge.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Only food is not recommended. We had dinner and the food is overrated. Better to eat in Boncafe with the same price or Sushi Hiro nearby. This hotel is very strategic.
Find this review helpful?
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 3 week(s) ago
Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.
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1 people find it helpful
Profile Picture
Heri p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking
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Find this review helpful?
TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.
Translated by Google Icon
See original
1 people find it helpful
Anton P. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is very strategic, clean and comfortable.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good location and close to Pakuwon City
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1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Mantaapppooooooppppppppppppppppp
Translated by Google Icon
See original
Find this review helpful?
A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too
Translated by Google Icon
See original
1 people find it helpful
a***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
This is a hotel I’ve wanted to stay at for a long time, and the room truly met my expectations. I was assisted by the receptionist, Ms. Shifa, who was very friendly and provided excellent service🫶. The security staff were also very welcoming. The atmosphere, comfort, and room interior were all outstanding. The breakfast was delicious, especially the Dadar Jagung, it was my absolute favorite. Please keep up the great work. If I have the opportunity, I will definitely come back again. Thank you 💗
Read More
1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Good hotel, but the parking area is not big enough to accommodate many cars
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Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Satisfied. Everything was good, and the staff was very helpful. However, a few days ago, on the 8th floor, there was a smell of cigarettes in the corridor.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
I stayed one night at the Mercure Superior with a 19m² room. The room was comfortable. The only real disappointment was that the AC wasn't cooling (it was set to 19°C—the maximum cooling setting). So I woke up in the middle of the night because I was too hot. I reported it to the receptionist, and the technician took care of it. But the next day it still wasn't cooling. Hopefully, the AC will be fixed soon. So I can rest more comfortably in my room. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I'm always very satisfied with my stay at the Mercure Hotel Manyar when I visit Surabaya. The rooms are comfortable and the service is excellent.
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Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The rooms are clean and comfortable. The front desk is friendly, responsive, and helpful. It's like a second home when you're in Surabaya.
Translated by Google Icon
See original
1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Nice hotel room, friendly staff service.... I asked for a connecting room >>> prepared according to my needs. Suggestions for gym facilities can be improved because they are limited and some of the equipment is not functioning properly
Translated by Google Icon
See original
Find this review helpful?
n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
nice place for spend my special night on my special moment
1 people find it helpful
Profile Picture
aulia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Service and close to city center
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Dr. Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The staff is friendly, and the cleanliness is great.
Find this review helpful?
Number of reviews per page
20
40