Mercure Surabaya Manyar

Hotels
8.9
/10
Exceptional
552 reviews

What Guests Say About Their Stay

Summarized by AI
A recurring favorite among families is the Mercure Hotel Manyar, known for its convenient location and comfortable accommodations. Guests consistently praise the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. The hotel's proximity to local amenities and attractions adds to its appeal, making it a practical choice for both leisure and business travelers.

M***y

10.0
/ 10
The Mercure Manyar Hotel is spacious and comfortable, with rooms and bathrooms. The breakfast is varied and delicious, and the staff is friendly and welcoming. We hope to stay here again sometime soon.
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M***d

9.4
/ 10
The staff were very friendly and helpful. The room is clean, comfortable, and spacious. The ambiance is nice.

Grant R.

10.0
/ 10
The staff were welcoming, helpful, friendly, and answered our questions well. When we walked into the bedroom, it was aesthetically pleasing with the decor and the high-quality linen. We really enjoyed the buffet breakfast, especially the traditional healthy ginger tea, excellent coffee, fresh fruit, Indonesian food, as well as a variety of cuisine. We would highly recommend this hotel.

Dhona L. W.

10.0
/ 10
The hotel's location is close to many restaurants and neighborhood amenities, such as McDonald's, Family Mart, Pizza Hut, and other convenience stores, making it easy to find food nearby. The hotel's location is also close to healthcare facilities and the Airlangga University campus, making access to these places quick and easy. The service is excellent, and the hotel's ambiance is comfortable. Highly recommended, especially for business trips. The room amenities are excellent (such as a work desk and more than two power outlets).
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Prajna P.

10.0
/ 10
It was a great stay here, close to ITS and Unair, the mattress and pillows were very comfortable, there were lots of food around which were just a few steps away, close to Mba Naning's pecel which you have to take a queue number to buy 🤭, and the most impressive thing for us was Mr. Denny at the FO, he was very friendly and helpful, the check in and check out process was very fast, it seemed he really worked with his heart and this was the most impressive thing for our family, with his hospitality we really felt the sensation of a 4 star hotel. The only slight downfall was the parking lot which was a bit cramped, yes, we will definitely stay there again if we want to visit our children.
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In the Area
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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Mercure Surabaya Manyar is located in area / city Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
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Mercure Surabaya Manyar Rates per Night

Looking for the best Mercure Surabaya Manyar hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Surabaya Manyar room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Surabaya Manyar Location & Address

Mercure Surabaya Manyar is located at JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116, Jalan Manyar Kertoarjo No. 44, Surabaya, 60116, Indonesia. It's situated in the Gubeng area of Surabaya, known for its central location and accessibility. The hotel is approximately 6 km from the city center.

How to go to Mercure Surabaya Manyar from Airport

Arriving at Juanda International Airport (SUB) and wondering about the best way to get to Mercure Surabaya Manyar? Don't worry, there are several convenient options for your hotel transfer from airport to hotel. Here's a breakdown to help you choose:
  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the most straightforward option, taking you directly to the hotel without any transfers. Expect a journey time of around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at Juanda International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This can be a slightly more affordable option than a taxi.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a budget-friendly option to reach certain points in Surabaya. You'll need to check the bus route and potentially transfer to another mode of transport (taxi or ride hailing) to reach the hotel.
  • Hotel Transfer (Pre-Booked):

    Consider pre-booking a hotel transfer for a hassle-free experience. This ensures a driver is waiting for you upon arrival and can be particularly convenient if you're travelling with a lot of luggage.

Tips:

For the most convenient route, a taxi or ride hailing service is recommended. If you're on a budget, the airport bus is a viable option, but be prepared for a longer journey with potential transfers.

Mercure Surabaya Manyar Reviews & Summary

Want to know all about hotel Mercure Surabaya Manyar before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel consistently receives positive feedback for its excellent service, comfortable rooms, and convenient location. Guests particularly love the hotel's friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The rooftop pool and bar are standout features, offering stunning city views and a relaxing atmosphere. The hotel also boasts a well-equipped fitness center and a variety of dining options. Here's a snippet from a recent review: "Absolutely loved my stay at Mercure Surabaya Manyar! The staff were incredibly welcoming, the room was spotless, and the rooftop pool was a dream. Highly recommend!"

Mercure Surabaya Manyar Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Mercure Surabaya Manyar offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms feature bathtubs.
  • Executive Suite:

    These spacious suites include a separate living area, offering a more luxurious experience.
  • Family Suite:

    Ideal for families, these suites offer ample space and may include multiple beds or connecting rooms.
The hotel is generally not pet-friendly, so it's best to check with the hotel directly regarding their pet policy.

Hotel Facilities in Mercure Surabaya Manyar

Looking for a hotel with excellent hotel amenities? Mercure Surabaya Manyar offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From leisure facilities to business amenities, you'll find everything you need. Here's a list of some of the key facilities:
  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay with the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during specific hours.
  • Business Center:

    Stay connected and productive with the hotel's business center.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Mercure Surabaya Manyar

Craving a delicious meal without leaving the hotel? Mercure Surabaya Manyar boasts several dining options, including a hotel buffet and a stylish hotel cafe. Whether you're in the mood for local Indonesian cuisine or international fare, you'll find something to satisfy your taste buds. Here's a rundown of the hotel's dining venues:
  • EBISU Restaurant:

    This restaurant serves a delectable buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet breakfast is priced at approximately SGD 25 per person.
  • Lobby Lounge:

    Relax and unwind at the Lobby Lounge, offering a selection of light snacks, pastries, and beverages.
  • Rooftop Bar:

    Enjoy stunning city views while sipping on cocktails and enjoying light bites at the Rooftop Bar.
A signature dish to try is the Nasi Goreng Jawa at EBISU Restaurant, a flavorful Indonesian fried rice dish.

Mercure Surabaya Manyar Airport pickups and How to Book

Need a convenient hotel to airport transfer? Mercure Surabaya Manyar offers hotels with airport shuttle services to ensure a smooth arrival and departure. To arrange an airport pick-up, follow these steps:
  • Contact the hotel directly at least 24 hours in advance of your arrival.
  • Provide your flight details, including your arrival time and flight number.
  • Confirm the pick-up location and any associated fees.
The hotel will then arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Surabaya using public transport? Mercure Surabaya Manyar is conveniently located near several MRT nearby and bus stops nearby, making it easy to get around the city. Here are some of the nearest options:
  • Gubeng Train Station:

    Approximately 3 km from the hotel.
  • Manyar Kertoarjo Bus Stop:

    Located directly in front of the hotel.
To use the bus network, you'll need to purchase a Surabaya e-card, which can be obtained at designated kiosks and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of nearby places to go that are perfect for kids and adults alike. From thrilling theme parks to fascinating museums, there's something for everyone. Here are five kid-friendly attractions near Mercure Surabaya Manyar:
  • Surabaya Zoo (Kebun Binatang Surabaya):

    Get up close and personal with a variety of animals at this popular zoo. Approximately 8 km from the hotel. Entry price: Approximately SGD 5 per person.
  • Suroboyo Carnival Park:

    Enjoy thrilling rides and games at this amusement park. Approximately 15 km from the hotel. Entry price: Approximately SGD 10 per person.
  • House of Sampoerna:

    Learn about the history of cigarette making at this interactive museum. Approximately 6 km from the hotel. Free entry.
  • Heroes Monument (Tugu Pahlawan):

    Pay tribute to Indonesia's heroes at this historical monument. Approximately 5 km from the hotel. Entry price: Approximately SGD 2 per person.
  • Ciputra Waterpark:

    Cool off and have fun at this water park with slides and pools. Approximately 20 km from the hotel. Entry price: Approximately SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Surabaya Manyar (Surabaya)

Craving some delicious nearby dining options? Surabaya offers a diverse culinary scene, with plenty of local food and international flavors to choose from. Whether you're in the mood for a cozy cafe or some authentic street food, you'll find something to satisfy your cravings. Here are some nearby options:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    Known for its Indonesian and European cuisine, offering a comfortable dining experience.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish with various toppings.
  • Sate:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Rawon:

    A rich beef soup with a distinctive dark color.
  • Tahu Tek Tek:

    Fried tofu and egg dish with peanut sauce.

Shopping places near Mercure Surabaya Manyar (Surabaya)

Need to indulge in some retail therapy? Surabaya offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for high-end brands or local souvenirs, you'll find plenty of options. Here are some shopping places near Mercure Surabaya Manyar:
  • Galaxy Mall:

    A large shopping mall with a wide range of international and local brands, restaurants, and entertainment options.
  • Plaza Tunjungan:

    Another popular mall in Surabaya, offering a variety of shops, restaurants, and a cinema.
  • Pasar Atom:

    A traditional market where you can find a variety of goods, including clothing, electronics, and food.

Other Places to Stay Near Mercure Surabaya Manyar

Looking for alternative accommodations in the area? Surabaya offers a variety of hotels to suit different budgets and preferences. Whether you're looking for a luxurious five-star hotel or a budget-friendly three-star option, you'll find something to meet your needs. Here are some other places to stay near Mercure Surabaya Manyar:

3 luxury/5–6 star hotels nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel offering exceptional service and amenities.
  • JW Marriott Hotel Surabaya:

    Another top-rated hotel with spacious rooms and excellent dining options.
  • The Westin Surabaya:

    A modern hotel with stunning city views and a variety of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

3 four-star hotels nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a convenient location and a range of amenities.
  • Hotel Ciputra World Surabaya:

    Located within a shopping mall, offering easy access to shops and restaurants.
  • Four Points by Sheraton Surabaya:

    A stylish hotel with modern rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 three-star hotels nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly option with clean and comfortable rooms.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and convenient hotel with a central location.
  • Quest Hotel Surabaya:

    A modern hotel with a range of amenities and a good value for money.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning a trip to Surabaya and looking for the perfect place to stay? Mercure Surabaya Manyar offers a comfortable and convenient base for exploring the city. With its excellent facilities, friendly service, and central location, it's a great choice for both business and leisure travelers. Hotel availability can vary, so it's always best to book in advance to secure your preferred room type. Ready to make your hotel reservations? With a variety of room booking options and competitive rates, you're sure to find the perfect deal. Don't miss out on the opportunity to experience the best of Surabaya! book cheap hotels in Indonesia cheap hotels nearby

All facilities in Mercure Surabaya Manyar

Others Mercure Surabaya Manyar
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Surabaya Manyar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Surabaya Manyar
7
Another facilities in Mercure Surabaya Manyar
WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, TV

Frequently asked question in Mercure Surabaya Manyar

What are available facilities at Mercure Surabaya Manyar?
There are top facilites at Mercure Surabaya Manyar such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Surabaya Manyar?
The standard check-in time at Mercure Surabaya Manyar is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Surabaya Manyar
Mercure Surabaya Manyar has a 4.0-star rating.
How many floors does Mercure Surabaya Manyar have?
Mercure Surabaya Manyar has 7.
Are there any parking spots at Mercure Surabaya Manyar ?
Yes: Yes, there are parking spots at Mercure Surabaya Manyar
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More Reviews from Other Guests in Mercure Surabaya Manyar

Overall Ratings & Reviews Mercure Surabaya Manyar

Traveloka (540)
Other sources (12)
9.0
Exceptional
From 540 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.1

Service and Facilites

9.0

Summarized by AI

A recurring favorite among families is the Mercure Hotel Manyar, known for its convenient location and comfortable accommodations. Guests consistently praise the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. The hotel's proximity to local amenities and attractions adds to its appeal, making it a practical choice for both leisure and business travelers.
Strategic Location
The hotel's strategic location is a highlight for many guests, with easy access to various amenities and attractions. It is conveniently close to restaurants, including fast food and traditional options, as well as universities and healthcare facilities. This makes it an ideal spot for both business and leisure travelers seeking convenience and accessibility.
Room Design
Guests consistently compliment the rooms for being clean, comfortable, and well-designed. Many appreciate the comfortable beds and the aesthetic appeal of the decor. The rooms are also equipped with amenities that cater to both relaxation and work, making them suitable for various types of stays. Some guests received room upgrades, further enhancing their experience.
Food Quality
The breakfast at Mercure Manyar receives positive feedback for its variety and quality. Guests particularly enjoy the traditional Indonesian options, fresh fruit, and excellent coffee. The availability of healthy choices like ginger tea is also appreciated. The breakfast experience contributes positively to the overall stay.
People often mention about Mercure Surabaya Manyar
All
Bedroom (75)
Ambiance (70)
Bathroom (67)
Staff Friendliness (66)
Room Space (63)
Distance to City Center (55)
Hotel Area (55)
Surroundings (53)
Soundproof (50)
Accessibility (47)
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Traveler Reviews Mercure Surabaya Manyar

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 5 day(s) ago
Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.
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Heri p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking
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TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.
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1 people find it helpful
Anton P. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location is very strategic, clean and comfortable.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location and close to Pakuwon City
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1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Mantaapppooooooppppppppppppppppp
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A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too
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a***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
This is a hotel I’ve wanted to stay at for a long time, and the room truly met my expectations. I was assisted by the receptionist, Ms. Shifa, who was very friendly and provided excellent service🫶. The security staff were also very welcoming. The atmosphere, comfort, and room interior were all outstanding. The breakfast was delicious, especially the Dadar Jagung, it was my absolute favorite. Please keep up the great work. If I have the opportunity, I will definitely come back again. Thank you 💗
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1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Good hotel, but the parking area is not big enough to accommodate many cars
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Satisfied. Everything was good, and the staff was very helpful. However, a few days ago, on the 8th floor, there was a smell of cigarettes in the corridor.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
I stayed one night at the Mercure Superior with a 19m² room. The room was comfortable. The only real disappointment was that the AC wasn't cooling (it was set to 19°C—the maximum cooling setting). So I woke up in the middle of the night because I was too hot. I reported it to the receptionist, and the technician took care of it. But the next day it still wasn't cooling. Hopefully, the AC will be fixed soon. So I can rest more comfortably in my room. Thank you.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I'm always very satisfied with my stay at the Mercure Hotel Manyar when I visit Surabaya. The rooms are comfortable and the service is excellent.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The rooms are clean and comfortable. The front desk is friendly, responsive, and helpful. It's like a second home when you're in Surabaya.
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1 people find it helpful
Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Nice hotel room, friendly staff service.... I asked for a connecting room >>> prepared according to my needs. Suggestions for gym facilities can be improved because they are limited and some of the equipment is not functioning properly
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n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
nice place for spend my special night on my special moment
1 people find it helpful
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aulia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Service and close to city center
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Dr. Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The staff is friendly, and the cleanliness is great.
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K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Overall, it is a good hotel and value for money
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I***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Easy check-in process, good service, helpful staff.
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2 people find it helpful
Zakarias D. G. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you for serving us well
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 Mercure Surabaya Manyar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Surabaya Manyar

Traveloka (540)
Other sources (12)
9.0
Exceptional
From 540 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.1

Service and Facilites

9.0

Summarized by AI

A recurring favorite among families is the Mercure Hotel Manyar, known for its convenient location and comfortable accommodations. Guests consistently praise the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. The hotel's proximity to local amenities and attractions adds to its appeal, making it a practical choice for both leisure and business travelers.
Strategic Location
The hotel's strategic location is a highlight for many guests, with easy access to various amenities and attractions. It is conveniently close to restaurants, including fast food and traditional options, as well as universities and healthcare facilities. This makes it an ideal spot for both business and leisure travelers seeking convenience and accessibility.
Room Design
Guests consistently compliment the rooms for being clean, comfortable, and well-designed. Many appreciate the comfortable beds and the aesthetic appeal of the decor. The rooms are also equipped with amenities that cater to both relaxation and work, making them suitable for various types of stays. Some guests received room upgrades, further enhancing their experience.
Food Quality
The breakfast at Mercure Manyar receives positive feedback for its variety and quality. Guests particularly enjoy the traditional Indonesian options, fresh fruit, and excellent coffee. The availability of healthy choices like ginger tea is also appreciated. The breakfast experience contributes positively to the overall stay.
People often mention about Mercure Surabaya Manyar
All
Bedroom (75)
Ambiance (70)
Bathroom (67)
Staff Friendliness (66)
Room Space (63)
Distance to City Center (55)
Hotel Area (55)
Surroundings (53)
Soundproof (50)
Accessibility (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Surabaya Manyar

Number of reviews per page
20
40
Customer reviews
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 5 day(s) ago
Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.
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Profile Picture
Heri p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking
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TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.
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1 people find it helpful
Anton P. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location is very strategic, clean and comfortable.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location and close to Pakuwon City
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1 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Mantaapppooooooppppppppppppppppp
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A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too
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a***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
This is a hotel I’ve wanted to stay at for a long time, and the room truly met my expectations. I was assisted by the receptionist, Ms. Shifa, who was very friendly and provided excellent service🫶. The security staff were also very welcoming. The atmosphere, comfort, and room interior were all outstanding. The breakfast was delicious, especially the Dadar Jagung, it was my absolute favorite. Please keep up the great work. If I have the opportunity, I will definitely come back again. Thank you 💗
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Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Good hotel, but the parking area is not big enough to accommodate many cars
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Satisfied. Everything was good, and the staff was very helpful. However, a few days ago, on the 8th floor, there was a smell of cigarettes in the corridor.
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E***a
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Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
I stayed one night at the Mercure Superior with a 19m² room. The room was comfortable. The only real disappointment was that the AC wasn't cooling (it was set to 19°C—the maximum cooling setting). So I woke up in the middle of the night because I was too hot. I reported it to the receptionist, and the technician took care of it. But the next day it still wasn't cooling. Hopefully, the AC will be fixed soon. So I can rest more comfortably in my room. Thank you.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I'm always very satisfied with my stay at the Mercure Hotel Manyar when I visit Surabaya. The rooms are comfortable and the service is excellent.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The rooms are clean and comfortable. The front desk is friendly, responsive, and helpful. It's like a second home when you're in Surabaya.
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Julia I. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Nice hotel room, friendly staff service.... I asked for a connecting room >>> prepared according to my needs. Suggestions for gym facilities can be improved because they are limited and some of the equipment is not functioning properly
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n***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
nice place for spend my special night on my special moment
1 people find it helpful
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aulia s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Service and close to city center
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Dr. Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The staff is friendly, and the cleanliness is great.
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K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Overall, it is a good hotel and value for money
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I***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Easy check-in process, good service, helpful staff.
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Zakarias D. G. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you for serving us well
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1 people find it helpful
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