People often mention about Mercure Surabaya Manyar
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Bedroom (80)
Ambiance (75)
Bathroom (74)
Staff Friendliness (73)
Room Space (69)
Distance to City Center (60)
Surroundings (60)
Hotel Area (59)
Soundproof (54)
Accessibility (53)
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Traveler Reviews Mercure Surabaya Manyar
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Customer reviews
SD
Sianty D.
9.4
/10
Reviewed 1 day(s) ago
Upgrade to a larger/corner room. Free valet service even if parking is tight.
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AI
Astari I.
Staycation
10.0
/10
Reviewed 1 week(s) ago
I’m very recommend this hotel for who wants to get a luxury experience.
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ab
ali b.
Business
10.0
/10
Reviewed 2 week(s) ago
Staying with children who will be attending SNBT 2026. The hotel is easy to reach and clean.
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N***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
It's close to everything you want to go, just walk. There's Indomaret, restaurants, and Gramedia, too. The location is excellent.
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Verified Traveler
Transit
9.7
/10
Reviewed 4 week(s) ago
2 nights for 3 rooms at Mercure, interesting and impressive.
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2 people find it helpful
L***i
Business
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.
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1 people find it helpful
D***a
10.0
/10
Reviewed 5 week(s) ago
The most comfortable hotel, friendly service, clean rooms, top
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MJ
Michael J.
9.7
/10
Reviewed 6 week(s) ago
Everything is ok, only parking is difficult.
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I***n
9.4
/10
Reviewed 6 week(s) ago
Thank you for the service. I reserved this hotel for my sister and she's very happy. Thank you
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yos a. n.
Staycation
8.2
/10
Reviewed 6 week(s) ago
Everything was great, but the AC wasn't cold enough even though the temperature and blower were set to maximum. Apparently, it was because the room faced the sun, but even at night, it wasn't as cool as expected for a temperature of 19°C.
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yos a. n.
Staycation
8.2
/10
Reviewed 6 week(s) ago
Everything was great, but the AC wasn't cold enough even though the temperature and blower were set to maximum. Apparently, it was because the room faced the sun, but even at night, it wasn't as cool as expected for a temperature of 19°C.
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S***I
Staycation
9.4
/10
Reviewed 7 week(s) ago
Great ambiance. Booked a superior room, when checked in they said it's under maintenance so they upgraded my room to deluxe without any additional charge.
1 people find it helpful
Verified Traveler
9.4
/10
Reviewed 7 week(s) ago
Only food is not recommended. We had dinner and the food is overrated. Better to eat in Boncafe with the same price or Sushi Hiro nearby. This hotel is very strategic.
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R***o
Leisure
6.0
/10
Reviewed 8 week(s) ago
Upgraded to a larger room, they said, but the AC was problematic in this upgraded room. I thought it would be bigger, since it's a 4-star hotel. There's no drop-off lobby either.
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2 people find it helpful
Heri p.
Staycation
8.7
/10
Reviewed 9 week(s) ago
The staff are very helpful, the service is okay, the room is a bit small but the bathroom is okay... But unfortunately the breakfast taste and variety are lacking
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TS
TAUFIQURRACHMAN S.
Leisure
9.4
/10
Reviewed 10 week(s) ago
Very strategic, surrounded by restaurants on both sides. The room views the Manyar Kertoarjo main road. Very clean.
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1 people find it helpful
AP
Anton P. C.
9.7
/10
Reviewed 11 week(s) ago
The location is very strategic, clean and comfortable.
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1 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 11 week(s) ago
Good location and close to Pakuwon City
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1 people find it helpful
D***y
Staycation
8.5
/10
Reviewed 14 week(s) ago
Mantaapppooooooppppppppppppppppp
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A***h
9.7
/10
Reviewed 14 week(s) ago
So far so good, but unfortunately there are no hangers in the bathroom so it's a bit of a hassle when you want to take a shower hehe & the bathroom layout is not very ergonomic. The food is delicious and you can have free early check in before 2 pm. There are lots of food on the right and left too