How many rooms are available at Serela Riau?

Serela Riau has 83 rooms in total.

Does Serela Riau provide parking?

Yes, Serela Riau provides parking. Please confirm details directly with the hotel.

What do past guests say about Serela Riau?

Serela Riau is well-known for its Location, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

HKD | EN

Support

Search Hotels

Serela Riau

Name: Serela Riau
Address: Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114, Jl. RE Martadinata No. 56, Jawa Barat, 40114, Indonesia
Rating: 7.8

Hotels

Preferred Partner

7.8

/10

Pleasant

5,162 reviews

What Guests Say About Their Stay

Distance To City Center (85)

Surroundings (69)

Accessibility (68)

Staff Friendliness (57)

W***a

9.7

/ 10

The room was spacious, the staff were all nice and helpful. They provided in-room breakfast and it was yummy and in big portion (fried rice, sweet and sour chicken, vegetables, bread, fruits, water). It was a pleasant stay. Thank you.

Dinda A. L.

8.5

/ 10

Good service and so happy to stay 4 nights here. Thanks.

Hendra A. K.

9.7

/ 10

This hotel is perfect for family getaways. It's located right in the middle of Bandung, where you can enjoy classical Bandung atmosphere. Their service was impeccable! Every staff member has a great command of English and were very professional.

Tri A.

8.5

/ 10

this place very comfort, have a kind and humble staff, near from culinary and center of city. nice vacation hotel with my family. recommended👍

M***a

10.0

/ 10

Very satisfying, comfortable rooms, quiet and peaceful atmosphere, friendly service.

See original

In the Area

See Map

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serela Riau Hotel Bandung Serela Riau is located in area / city Riau Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Riau

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Serela Riau

Jl. RE Martadinata No. 56, Riau Street, Bandung, Jawa Barat, Indonesia, 40114

Discover More Places

Discover More About Serela Riau

note: hotel was previously named Serela Riau Hotel Bandung

Location

Serela Riau is located in area / city Riau Street.

About Serela Riau

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Serela Riau provides a pleasant accommodation for your stay.

From business event to corporate gathering, Serela Riau provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Riau.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Riau exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Serela Riau is the right place to stay.

All facilities in Serela Riau

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Smoking area

Hotel Services

Concierge
24-hour security
Laundry service
Luggage storage
24-hour Receptionist

Business Facilities

Business center
Meeting facilities
Projector

Food and Drinks

Bar
Breakfast

Things to Do

Massage
Spa

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Serela Riau

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Please bring your voucher and valid ID upon check in
Check in Time on 03.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Riau	83
Number of floors in Serela Riau	6
Another facilities in Serela Riau	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Serela Riau

What are available facilities at Serela Riau?

There are top facilites at Serela Riau such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serela Riau?

The standard check-in time at Serela Riau is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Serela Riau provide breakfast?

Yes, Serela Riau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serela Riau?

Serela Riau is a 3.0-star hotel.

How many floors does Serela Riau have?

Serela Riau has 6 floors.

See All

More Reviews from Other Guests in Serela Riau

Overall Ratings & Reviews Serela Riau

Traveloka (5,122)

Other sources (40)

7.9

Pleasant

From 5,122 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.6

Meal

7.8

Location

8.5

Service and Facilites

7.9

People often mention about Serela Riau

All

Jarak ke Pusat Kota (61)

Lingkungan Sekitar (55)

Akses (48)

Suasana (47)

Kamar Mandi (47)

Keramahan Staff (44)

Kamar Tidur (43)

Variasi (37)

Rasa (36)

Ukuran Kamar (35)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Riau

Number of reviews per page

Customer reviews

a***a

Staycation

8.7

/10

Reviewed 5 day(s) ago

The hotel's cleanliness is lacking, especially in the restaurant.. wow, there are small animals flying around on the food.. plus there are small cockroaches passing by the dining table.. the food was already finished at 9 o'clock. The hotel's location is very good, the room is spacious, but the cleanliness is lacking., oh yeah, I booked 2 rooms, one of them got a bigger upgrade 👍 but unfortunately, there were geckos in the other room too huhu I want to go back again but it's a bit traumatized

See original

Find this review helpful?

A***I

Staycation

10.0

/10

Reviewed 7 day(s) ago

Fun, very good and friendly service

See original

Find this review helpful?

Y***k

Business

9.7

/10

Reviewed 1 week(s) ago

Thank you for your service

See original

1 people find it helpful

r***e

Transit

8.8

/10

Reviewed 3 week(s) ago

The location is very strategic, with easy walking distance to the Riau region. However, because it's an older hotel, the beds are a bit uncomfortable.

See original

Find this review helpful?

V***r

6.8

/10

Reviewed 3 week(s) ago

the atmosphere in the hotel area is too noisy

See original

1 people find it helpful

D***y

Business

9.4

/10

Reviewed 3 week(s) ago

The hotel staff is nice and friendly, very helpful. Cool

See original

1 people find it helpful

A***i

5.0

/10

Reviewed 4 week(s) ago

The AC is not cold, the door is broken, it takes a long time to repair the changing room, there is no difference between the photo and the real thing

See original

1 people find it helpful

yusuf z.

8.4

/10

Reviewed 4 week(s) ago

the power outlet facilities in the room are not within reach

See original

Find this review helpful?

Ramon E.

Business

9.4

/10

Reviewed 4 week(s) ago

So far, it's been a pleasant stay. The room's ambiance is also comfortable. It's just a shame that the AC leaked when we were about to relax, but it's fine. Luckily, we were comfortable. So far, I'm satisfied. The only thing missing is a smart TV.

See original

Find this review helpful?

Verified Traveler

Medical

6.5

/10

Reviewed 4 week(s) ago

The room was poorly maintained and seemed a bit shabby. Only one elevator was operational, even though there was a wedding reception that day. Guests had to wait a long time to get on and off.

See original

Find this review helpful?

T***I

Business

6.5

/10

Reviewed 5 week(s) ago

Please check the water condition again, even if the room is not occupied for a long time, quality and comfort are prioritized.

See original

Find this review helpful?

a***e

Leisure

9.4

/10

Reviewed 6 week(s) ago

Have stayed here several times, never disappoints 😍

See original

Find this review helpful?

T***I

Business

6.4

/10

Reviewed 6 week(s) ago

The room smelled of cigarettes, I was given a room with dirty water because it hadn't been filled for a week.

See original

1 people find it helpful

A***y

8.5

/10

Reviewed 7 week(s) ago

The location is strategic, there are lots of culinary places around.

See original

Find this review helpful?

A***p

Leisure

6.6

/10

Reviewed 7 week(s) ago

The towels are no longer white and don't absorb water. The pillows are hard and too high. Parking is limited and cramped, and it's not free, not in line with the advertisement.

See original

Find this review helpful?

Sadam H.

8.5

/10

Reviewed 7 week(s) ago

Friendly service, affordable prices, only the plugs need to be repaired, many of which don't work, thank you

See original

Find this review helpful?

F***n

Business

5.7

/10

Reviewed 8 week(s) ago

strange check in time, breakfast has no variety

See original

Find this review helpful?

Imanul I.

Leisure

9.7

/10

Reviewed 8 week(s) ago

Overall, staying here was quite comfortable. It would be even more comfortable if other facilities were improved, such as the room door handles and others, but all of that was compensated by the best service from the staff. Thank you.

See original

1 people find it helpful

Verified Traveler

Transit

8.4

/10

Reviewed 8 week(s) ago

Parking is not spacious enough, perhaps due to the land being in the middle of the city, but the breakfast is quite disappointing, still far from hotels of the same level. Sorry Serela.

See original

1 people find it helpful

Yuni E. H.

Leisure

9.4

/10

Reviewed 9 week(s) ago

The hotel staff was very friendly and helpful, the room was very comfortable.

See original

2 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.