Adua Hotel

The location was excellent, as it was close to the bus and train stations, so you didn't need to depend on water taxies or water buses. The main drawback was two high levels of steps -- difficult with suitcases. The staff was friendly.

Very hot. AC didn't work and couldn't turn the heat off. Left windows open but than lots of bugs. Mold on ceiling amd bathroom. Ran out of toilet paper.

The property was total mass a lot of bugs I have bites all over in my body clean as well another level nothing clean the bathroom will share. doesn’t even mention it on the reservation

No lift to ease moving luggage up and down the hotel. The staff she is a bit rude during check-in. Asked her to show where the washroom is, she tried to explained but I did not understand. She finally left her office and showed me with a very bad attitude. The staff that took over the next day (African decant). She is nice and friendly.

I booked a room at the Adua Hotel, however upon arrival after numerous phone calls, we were finally escorted to the neighboring building along with another couple who arrived at the same time. That building was not well maintained nor attached to the main hotel. The water from the sink in the room drained onto the floor!!!! (There was a piece of tape on the wall that said it was broken.) The room was hot but the attendant did not offer to turn on the AC. We opened the door to the courtyard and were bombarded by mosquitoes. There was no internet service. There was no soap at the sinks and I opened the hall cabinet to get toilet paper.We never saw the Adua Hotel but these furnishings should not be included with their 7.2 rating.

Not bad for a last minute booking. Safe, clean, and easy access to the train station.

There was no hot water in our room, the room smelled like feet, very loud at night and in the mornings since rooms have minimal soundproofing, also at least twenty mosquitos were waiting for us in the room after we checked in. From being bit by mosquitos all night to loud noises throughout, it was very difficult for us to get any sleep at all.

No AC, had to open window. A lot of mosquitos in the room.

I booked a room with private bathroom, but I was shocked to learn that there’s no hot water in the room 2/building. We have a early flight to catch, even though the front desk lady offered us to have a shower in the shower the bathroom in the building across street, we didn’t have time to go through this. The room was cold, water was cold, and I got a cold and a fever in the middle of night. I have to say this was not a pleasant stay. I paid for a room with private bathroom with normal expectation there is hot water. But I was disappointed. I didn’t get what I paid for. I would like to request a refund.

Great place to stay

If I could give zero stars I would! I don’t know HOW this place is open! I have pictures of dead mosquitos all over the walls of the room, the AC did NOT WORK IN THE ENTIRE BUILDING!! The staff was either not there or did not care at all about any concerns!! It’s a total scam! I don’t know how it has a 7.2 rating on Expedia!! Terrible! The shower had mold and was broken. The wifi never worked. The place and the sheets seemed dirty. I woke up to mosquito bites all over me. I want to report this place to the health department. Total scam! Don’t stay here!! When I told the people working there while I was checking out, they said come back at 12 and talk to the concierge!! But he was not helpful and again didn’t care. They just want your money. Worst hotel I’ve ever stayed at. You’re better off at a hostel!

the pressure of the water was very low my room was clean once when I was there there dirty on my hotel room and there was light bulb were missing

Please dont go there No air conditioning And foul smell They said they air conditioning but not working it seems

Don’t stay here there’s bed bugs. When I talked to the staff if it was possible to switch rooms. He mention that all rooms have bed bugs.

Sadly, I can’t give a full review, because I never actually got to stay. The air conditioning had already been out for three days before I arrived, and despite the staff being friendly, the best solution offered was: “Just open the windows.” Fair enough, except the windows looked directly into the rooms across the alley. And while I’m no prude, I figured the neighbors didn’t sign up for a live, unfiltered view of me in my birthday suit. They said maybe the AC would possibly be fixed by Monday (another three days), but for the sake of comfort and public decency, I found another place to stay.

Run, Don't walk away from this property!!!! We stayed in Room#4 and our friends stayed in #14. Many updates are needed here--the a/c unit in both rooms will blow cool (not cold) air for about 5 minutes, then they just blow air. The toilet seats were anchored to the bowl with 1 screw (in both rooms) In Room #4 the bed was so low to the floor that we might have just slept on the floor!! The mattress had things poking through the mattress. Also the mattress was stained. (see pics) The lamp on the nightstand tables -1 was missing the globe. (see pics) All in all 4 of us we were very uncomfortable for 5 nights we were there. Besides the walls & ceilings being in disrepair, with broken plaster from previous leaks, this Hotel needs an overhaul. Very Disappointing.

Although this was one of the most affordable options, the stay was not cheap and we were expecting at least a nice place to stay. I’m pretty sure we got bedbugs from the room. Additionally the bathrooms had a terrible smell and I was not sure the last time they were cleaned. It was supposed to be smoke free but the downstairs foyer smelled like smoke. At the end of our trip, the power kept going out just in our area. Although we appreciated that the hotel let us shower in the main hotel (as there was no hot water due to the power outages), it seemed like there was no urgency nor responsibility for the issues we faced.

Loved proximity to train and canal. Too bad the air conditioning didnt work.

It should be criminal to allow anyone to stay at this property. I consider myself a pretty fair and honest person and I’m telling you. DO NOT stay here unless you want to live a nightmare! We had just finished our cruise and needed one night. We saw that the place had air-conditioning and it was a tad bit cheaper than some of the surrounding hotels. The reviews weren’t the best, but we only really looked at the stars and unfortunately never read them. BAD MISTAKE! First off it is a grueling task alone just to get your luggage up the stairs. It is a long flight of very dark and steep stairs.That was the least of our worries as we entered the room that was absolutely filthy with dead mosquitoes everywhere and live mosquitoes flying everywhere. You do NOT have your own bathroom. They are communal bathrooms( 2 on our floor).There was no toilet paper in our bathroom/ towel racks,and no phone to call the front desk(which is an entire different building) We tried to turn the AC unit on and it was broken. It was sweltering in our room, so we went down to the front desk and ask that they fix it. The guy came up and said 4 other rooms units are broken as well and there’s nothing he can do about it because the gentleman who fixes them was not available. I kindly asked for a refund so we could go to a hotel with air-conditioning and they refused. We were forced to open the windows at night, where there was pigeons all over the place and poop everywhere and LOUD. I could go on and on!!

Hotel rooms are not cleaned regularly. Congested rooms only with 3feet small beds, full of bed bugs around, black fungus everywhere. No cleaning, no fan, no AC, windows broken, rooms full of mosquitoes. Matress almost 100 years old. Reception and management make false promises, no one present at hotel to talk to when in emergency or to complaints. I strongly recommend all, to consider health and safety of you and kids, and avoid avoid this at all costs a I checked out in 2 days due to safety issues, still waiting for refund which was promised but hotel don't bother replying. Someone need to contact police to close this hotel, as it's running by someone in Rome, not willing to talk to customer. Pathetic, worse stay of my life.