Hotel Villa Carlotta

Staff were very accommodating and friendly. I needed an iron and ironing board. They broyghtuit to my room without hesitation. Beautiful property with free off street parking. I was riding a motorcycle, so having off street parking was a must.

Delightful villa in a safe residential-like setting within walking distance to the Florence city gate. Clean, comfy, quiet, very helpful staff. Would definitely stay here again.

The building doesn’t look like it has had any money spent on it since the 1980’s.Very shabby hotel, shame on the owners, it could be fab. Had holes in sheets and towels. No duvet it’s a 1950’s style blanket between sheets. Not hygienic these days. Dirt and dust everywhere. Cushions with stains on. One pillow each. Dining chairs in the breakfast room all broken. Car park which we managed to get a space, parks 10 cars. Neighbourhood very good and it’s a walk down the hill to the bus stop which you can use to get into town for 1.70€. Reception can sell you the tickets. We did taxis back which cost us between 15-20€. After a day walking so much it was a relief to come back to the pool (not heated) to paddle in. Our room was 119 and 118 would have the same beautiful view. No drawers or storage space for clothes so couldn’t unpack. It’s more B&B as there’s no actual menu for food in the evenings and it’s a walk down that hill again to get to any local shops or restaurants. But they do a ‘snack’ menu. Sandwiches and two pizzas on it. And they have a bar you can get drinks from. Cheap prices. We chose this location as we were driving so needed to be outside the ZTL zone and not pay for expensive garage parking. So it suited us. If you are flying in. Stay closer to town is my advice. Would I stay here again. No. But huge praise for the reception ladies.Their English was brilliant. They helped us with everything we needed locally.

The hotel offers a calm and pleasant environment. Although it is located slightly away from the city centre, it benefits from close proximity to the bus station, providing convenient access to transportation. The room was clean and well maintained, and the breakfast was of good quality. The hotel’s interior design was particularly appealing. Overall, it was a comfortable and satisfactory stay.

Great location, room was ground floor very nice

I enjoyed my stay, everything is amazing.

Over all a pleasant stay it needs quite an upgrade, no dinner, just snacks, no tea and coffee facility too far from everything need to spend a lot of money on taxis.

Nice location

Everything was great!

Staff was great and hotel villa beautiful. Good air conditioning and wonderful breakfast service.

Staff were very helpful and friendly, fantastic environment very clean, elegant. It was so nice to go out all day to shop and explore Florence and come back to the pool. Have a drink by the pool and then go out for a nice dinner close by I have recommended this hotel to many friends. I’m looking forward to going back next year and staying longer. 🇮🇹💕

Located in lovely residential area of Florence where walkable into main Florence sightseeing area and dining.

Easy walking distance to sights. Free parking

Hotel was perfectly located outside ZTL, but only a short walk into the centre. Access and parking was great. Quiet and relaxing. Lovely place to unwind after a busy day discovering Florence

The pictures of the interior of the hotel convey stateliness, but this is not a 4-star boutique hotel. It is an ageing property. Not shabby, but just old. The rooms have old paint and old fixtures and furnishings. (The room and the room safe were accessible with old-style keys rather than digital.) There was not enough horizontal space in the bathroom; I had to leave my shaving kit on the floor. We had to be re-located from our triple room when a terribly foul odour started coming from the air vent. The re-location was handled quickly, but we wondered why that had happened, and whether other guests had experienced it. The pool area provided a very welcome respite from the summer heat, but there was one day when the staff did not clean it. (We had the impression that the hotel was short-staffed.) The staff members we dealt with were all friendly, attentive, and hard-working. The concierge helped us with taxis and dinner reservations. The quality of the breakfast was average at best. The hotel is located a short walk from Porta Romana where we found a few good restaurants, cafes, and a nice gelateria. It was easy to figure out the bus routes into the centre of town. (Note to parents: fit adults may be able to walk all the way to the river and into the centre, but it's too far for young kids to walk.) Overall, our stay was pleasant. After a day among the crowds it was nice to retire to a quiet neighbourhood.

The staff were superb! We would stay there again.

The mattress was terrible. The air conditioning hardly worked.

Great

The hotel is

Not a 4 star. 2 star at best