Smart Hotel Napoli

Inn
9.0
/10
Exceptional
440 reviews

What Guests Say About Their Stay

carolyn

10.0
/ 10
Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.

Joseph

10.0
/ 10
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.

Burtrum

10.0
/ 10
The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
In the Area
See Map
Stazione Marittima, Naples, Campania, Italy, 80133

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Smart Hotel Napoli is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Smart Hotel Napoli Address: Map & Location

Stazione Marittima, Naples, Campania, Italy, 80133
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Discover More About Smart Hotel Napoli

Location


Staying at Smart Hotel Napoli is a good choice when you are visiting Naples.

About Smart Hotel Napoli

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Smart Hotel Napoli exclusively for you.

Smart Hotel Napoli is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Smart Hotel Napoli.

All facilities in Smart Hotel Napoli

Others Smart Hotel Napoli
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Romantic proposal packages
  • Discounted Fitness Center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Smart Hotel Napoli

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Napoli
63
Number of floors in Smart Hotel Napoli
2
Another facilities in Smart Hotel Napoli
Others, Coffee shop, Smoke-free area, Safety deposit box, Multilingual staff

Frequently asked question in Smart Hotel Napoli

What are available facilities at Smart Hotel Napoli?
There are top facilites at Smart Hotel Napoli such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Smart Hotel Napoli?
Check-in time at Smart Hotel Napoli is staring from 15:00 - 02:00 while the latest check-out time is at before Before 10:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Smart Hotel Napoli provide breakfast?
Yes, Smart Hotel Napoli provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Smart Hotel Napoli?
Smart Hotel Napoli is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Smart Hotel Napoli have?
Smart Hotel Napoli has 2 floors.
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More Reviews from Other Guests in Smart Hotel Napoli

9.0
Exceptional
From 440 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smart Hotel Napoli

Number of reviews per page
20
40
Top reviews
carolyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Read More
Shaul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes
Kathy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very clean, very quiet and modern and roomy.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Would definitely stay there again
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Burtrum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Vincent
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Orina and Sabrina are great, give them a raise!
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Rose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Read More
Nineveh
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I highly recommend this place. It is very good in every aspect.
eleanor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

N/a
Nital
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to port for ferry
casey
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
PETER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Read More
Heather
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic option if you are due to embark on a cruise but want to be able to explore Naples for a day and night. Staff amazing, room fantastic size so would highly recommend, just don’t eat at venue as food quality is the only thing that lets it down.
Gregory
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location for catching ferry to capri
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If you are looking to take one of the Ferry's out of Naples, and need to spend the night then Smart Hotel Napoli is the right choice. It is right next to a few different Ferry companies, and also where the Cruise Lines come in. It is in a busy area, however the Hotel is in a side, quiet area of an old Ferry building. We had to take a few minutes to find it, as the entrance is on a corner of the building. Check-in was quick and easy, and the staff were nice and friendly. Our room was clean and spacious. There was a small sitting area, the bedroom, and the bathroom. We did have an outside balcony area which was nice, though the days we stayed were humid outside. Luckily, the air conditioning was working. There is a restaurant right outside the check-in area with a full bar. Breakfast is included, and there was a nice selection and ample seating in the area. We enjoyed our stay, and are happy to recommend to others.
Read More
Antonios
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff Wonderful Location !
Jenalyn Blanch
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location.
giacomo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location , clean .
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Smart Hotel Napoli

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 440 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Smart Hotel Napoli

Number of reviews per page
20
40
Top reviews
carolyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was exceptional! Room was very comfortable and clean. The only thing that we didn’t realize when we booked is that when there’s a cruise ship docked there is absolutely no view, all you see is the side of a ship. However when there is not one docked, it is beautiful and very peaceful! We loved the location and felt very safe.
Read More
Shaul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes
Kathy
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very clean, very quiet and modern and roomy.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Would definitely stay there again
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Burtrum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Vincent
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Orina and Sabrina are great, give them a raise!
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Being located between cruise ships made for little views and did not have the Italian “vibe”we were looking for….
Rose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Read More
Nineveh
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I highly recommend this place. It is very good in every aspect.
eleanor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

N/a
Nital
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to port for ferry
casey
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
PETER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Read More
Heather
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic option if you are due to embark on a cruise but want to be able to explore Naples for a day and night. Staff amazing, room fantastic size so would highly recommend, just don’t eat at venue as food quality is the only thing that lets it down.
Gregory
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location for catching ferry to capri
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If you are looking to take one of the Ferry's out of Naples, and need to spend the night then Smart Hotel Napoli is the right choice. It is right next to a few different Ferry companies, and also where the Cruise Lines come in. It is in a busy area, however the Hotel is in a side, quiet area of an old Ferry building. We had to take a few minutes to find it, as the entrance is on a corner of the building. Check-in was quick and easy, and the staff were nice and friendly. Our room was clean and spacious. There was a small sitting area, the bedroom, and the bathroom. We did have an outside balcony area which was nice, though the days we stayed were humid outside. Luckily, the air conditioning was working. There is a restaurant right outside the check-in area with a full bar. Breakfast is included, and there was a nice selection and ample seating in the area. We enjoyed our stay, and are happy to recommend to others.
Read More
Antonios
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff Wonderful Location !
Jenalyn Blanch
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location.
giacomo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location , clean .
Number of reviews per page
20
40