What do past guests say about Smart Hotel Napoli?

Traveloka users who have stayed at Smart Hotel Napoli have praised its Cleanliness, Service and Facilites, Room Comfort.

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Smart Hotel Napoli

Name: Smart Hotel Napoli
Address: Stazione Marittima, Naples, Campania, Italy, 80133, Stazione Marittima, Campania, 80133, Italy
Rating: 9

Inn

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9.0

/10

Exceptional

639 reviews

What Guests Say About Their Stay

Robert

10.0

/ 10

Very nice hotel clean room and helpful staff breakfast was great. Good location for exploring an amazing city

Steven

10.0

/ 10

The place is amazing if you are getting off or boarding the cruise ship at this port. Breakfast was AMAZING and the room was awesome.

Douglas

10.0

/ 10

Everything was absolutely perfect from the staff to the location to the cleanliness to the breakfast options. I would definitely stay here again.

In the Area

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Stazione Marittima, Naples, Campania, Italy, 80133

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Smart Hotel Napoli is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Smart Hotel Napoli

Stazione Marittima, Naples, Campania, Italy, 80133

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Discover More About Smart Hotel Napoli

General
Near Molo Beverello Port

Location
With a stay at Smart Hotel Napoli in Naples (Naples City Centre), you'll be a 4-minute walk from Gulf of Naples and 7 minutes by foot from Molo Beverello Port. This inn is 0.5 mi (0.8 km) from Port of Naples and 0.6 mi (0.9 km) from Via Toledo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Maritime Station - 0.1 km / 0.1 mi
Gulf of Naples - 0.3 km / 0.2 mi
Piazza del Municipio - 0.4 km / 0.3 mi
Molo Beverello Port - 0.5 km / 0.3 mi
Royal Palace - 0.7 km / 0.4 mi
Terminal Traghetti - 0.7 km / 0.4 mi
Port of Naples - 0.8 km / 0.5 mi
Calata di Massa Port - 0.8 km / 0.5 mi
Castel Nuovo - 0.9 km / 0.5 mi
University of Naples L'Orientale - Palazzo del Mediterraneo - 0.9 km / 0.5 mi
Via Toledo - 0.9 km / 0.6 mi
Corso Umberto I - 0.9 km / 0.6 mi
Galleria Umberto I - 1 km / 0.6 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 1 km / 0.6 mi
San Francesco di Paola - 1.1 km / 0.7 mi

The nearest major airport is Naples Intl. Airport (NAP) - 6.7 km / 4.2 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this Art Deco inn include discounted use of a nearby fitness facility and a vending machine.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This inn has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.

Dining
Enjoy Italian cuisine at Molo10, a bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.

All facilities in Smart Hotel Napoli

Bar, Cafe and Lounge

Entertainment Facility

Functional Hall

Common Space

Lobby

Hotel Services

Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Marina
TV lounge
Shops

Food and Drinks

Vegetarian meal
Buffet breakfast
Breakfast
Snack bar

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Accessibilty

Accessible parking
Disabled access friendly
Accessible path of travel

Business Facilities

Business facilities
Business facilities
Conference rooms

Connectivity

Free WiFi

Accommodation Policy & General Information in Smart Hotel Napoli

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 02:00

Check-out:

Before 10:30

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 02:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Napoli	63
Number of floors in Smart Hotel Napoli	2
Another facilities in Smart Hotel Napoli	Multilingual staff, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked questions about Smart Hotel Napoli

What are available facilities at Smart Hotel Napoli?

There are top facilites at Smart Hotel Napoli such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Smart Hotel Napoli?

The standard check-in time at Smart Hotel Napoli is starting from 15:00 - 02:00 while the latest check-out time is at Before 10:30

Does Smart Hotel Napoli provide breakfast?

Yes, Smart Hotel Napoli provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Smart Hotel Napoli?

Smart Hotel Napoli has a 4.0-star rating.

How many floors does Smart Hotel Napoli have?

Smart Hotel Napoli has 2.

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Smart Hotel Napoli reviews and ratings

Overall Ratings & Reviews Smart Hotel Napoli

Other sources (639)

9.0

Exceptional

From 639 reviews

Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveller Reviews Smart Hotel Napoli

Number of reviews per page

Top reviews

deborah

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Convenient to ferries for early morning trip to Capri Very helpful staff Rooms are basic but great for the purpose

Renee

with Children

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Felt very unsafe at hotel. Had to go thru added security to get into hotel. First impression, not good. Got put in room that did NOT look like pictures on website. Shower so small, back door did not lock securely, was very nervous to close ryes. Was on first level.

Anne

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Very clean and comfortable room.

Scott

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic location, cruiseships dock 30ft from the windows. Great for access to ferries.

Robert

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Very nice hotel clean room and helpful staff breakfast was great. Good location for exploring an amazing city

Steven

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The place is amazing if you are getting off or boarding the cruise ship at this port. Breakfast was AMAZING and the room was awesome.

Cecilia

Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Stayed one night before the start of our cruise. Great location right next to the port! Room was clean and provided the basic amenities. Be patient with the elevator because it was very slow. Nice breakfast included with stay. Check-in and out was quick. We left our luggage to wander around before cruise. That was nice they have this service. Overall a very good experience.

Cristina

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Good

Douglas

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Everything was absolutely perfect from the staff to the location to the cleanliness to the breakfast options. I would definitely stay here again.

Christine

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The property was very clean and spacious. The people were very nice and the location was great!

John

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very well organised, clean room, quality of breakfast was good, particularly the pastries

Donna

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Last minute booking and was pleasantly surprised! Staff were so kind! Free beverages in refrigerator and free buffet breakfast with many choices. The cruise ships come in and out so it’s not for everyone but I loved it! Ferry being right next door was my main reason for staying here. Very convenient and comfortable bed! I had to leave early in the morning and they had made me a to go breakfast bag😊

Gina

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Amazing place !!! Will go again , I had to check out at 3:30 am to catch flight … they even gave me my breakfast to go ! Clean ! And ALL staff is amazing ! I highly recommend this beautiful hotel ! Grazie di vero cuore a tutti

Ruth

Friends and Family with Friends

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Very good if you want to get on a ferry to the islands

Alan

with Partner

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Good location, close to metro and ferries and some “sights” within walking distance. Rooms clean and adequate if slightly short of storage facilities and power sockets. Clean towels and linen every day an unnecessary luxury?! Staff extremely friendly, approachable and helpful. A pity more was not made of the bar/restaurant. it was not patio weather when we visited but at other times that would be a nice feature

Victor

with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We had a great experience at Smart Hotel Naples! The staff were wonderful—friendly, helpful, and very accommodating throughout our stay. The rooms were clean, comfortable, and had great amenities, making everything easy and enjoyable. The hotel restaurant was also fantastic. Definitely a highlight for us. The location couldn’t be better, especially if you’re cruising with MSC, as the port is just around the corner. We really appreciated how accommodating the team was with our luggage. They allowed us to store our bags after check-out while we went on our Pompeii excursion, and even a week later after returning from our cruise, they kindly let us store our luggage again while we grabbed lunch before heading out of Naples. Overall, a very convenient and welcoming place to stay. We’d absolutely recommend Smart Hotel Naples!

Wenjing

Friends and Family Family

4.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel.

William

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Welcoming staff

Maria Ines

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟

meir

with Partner

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Good

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.