How many rooms are available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 229 rooms in total.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide parking?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides parking. Please confirm details directly with the hotel.

What do past guests say about Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Name: Cross Hotel Osaka（ORIX HOTELS & RESORTS）
Address: 2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085, 2-5-15 Shinsaibashi-suji, Kansai, 542-0085, Japan
Rating: 9.3

Hotels

9.3

/10

Exceptional

1,302 reviews

What Guests Say About Their Stay

Distance To City Center (6)

Staff Friendliness (6)

Wifi (6)

Room Space (6)

S***i

9.4

/ 10

Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0

/ 10

The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4

/ 10

More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7

/ 10

The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7

/ 10

Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.

In the Area

See Map

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

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Cross Hotel Osaka（ORIX HOTELS & RESORTS） Address: Map & Location

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

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General

Near Dotonbori

Location

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.8 km) from Namba Grand Kagetsu Theater.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Amerikamura - 0.1 km / 0.1 mi
Dotonbori - 0.1 km / 0.1 mi
Shinsaibashi-suji Shopping Street - 0.1 km / 0.1 mi
Osaka Shochikuza - 0.1 km / 0.1 mi
Tombori River Walk - 0.2 km / 0.1 mi
Dotonbori Glico Sign - 0.2 km / 0.1 mi
Namba Walk Shopping Mall - 0.3 km / 0.2 mi
Hozenji-Yokocho Alley - 0.4 km / 0.2 mi
Hozen-ji Temple - 0.4 km / 0.2 mi
Namba Hatch - 0.7 km / 0.4 mi
Namba Grand Kagetsu Theater - 0.8 km / 0.5 mi
Namba Parks - 0.8 km / 0.5 mi
EDION Arena Osaka - 0.9 km / 0.5 mi
Kuromon Market - 0.9 km / 0.6 mi
National Bunraku Theater - 1 km / 0.6 mi

The nearest airports are:
Itami Airport (ITM) - 18 km / 11.2 mi
Kobe Airport (UKB) - 43.6 km / 27.1 mi
Kansai Intl. Airport (KIX) - 51.9 km / 32.3 mi

The preferred airport for Cross Hotel Osaka（ORIX HOTELS & RESORTS） is Kansai Intl. Airport (KIX).

Renovations

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:

Elevator
Exterior
Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining

Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Bar, Cafe and Lounge

Common Space

Lobby

Exterior

Others

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Microwave (shared)
Smoking area

Public Facilities

Safety deposit box
Coffee shop
Elevator

Accessibilty

Wheelchair accessible
Accessible path of travel

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka（ORIX HOTELS & RESORTS）	229
Number of floors in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	14
Another facilities in Cross Hotel Osaka（ORIX HOTELS & RESORTS）	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

What are available facilities at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

There are top facilites at Cross Hotel Osaka（ORIX HOTELS & RESORTS） such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-in time at Cross Hotel Osaka（ORIX HOTELS & RESORTS） is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） provide breakfast?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Cross Hotel Osaka（ORIX HOTELS & RESORTS） have?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） has 14 floors.

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More Reviews from Other Guests in Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Overall Ratings & Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Traveloka (106)

Other sources (1,196)

9.4

Exceptional

From 1,196 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Number of reviews per page

Top reviews

Luis

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great Hotel, Excellent customer service from the Staff Mr K Sano was very helpful and professional also make sure we had an excellent experience in our stay. The hotel and Mr K sano was so great we even already booked to come back again for the weekend.

Diane

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This centric location is right in the middle of shopping streets, a huge Don Quixote, Department stores , restaurants etc. There was construction going on next door but it wasnt noisy. The cabs line up in front of the hotel and there are 2 close subway stations at either end of the hotel.

Susan

with Partner

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

PROs- LOCATION! Nice and Spacious room (Deluxe DBL). BIG TUB! CONs-only 1 working elevator for 10+floors. NO Smart TV only japanese channels and cnn 👎.Construction ongoing…

Christiana

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great stay!

Daniel

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.

Gene

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great place!

James

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Great hotel

Shakil

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great customer service

Coree

Friends and Family with Friends

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

We opted for the room with the view of the glico man an for the price difference of a regular room definitely worth it. Thought it would be noisy but realised there was a shuttle vent, would book again.

Sunny

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.

Jason

Leisure Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Great location and friendly staff. Pillows were small though.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.