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Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Hotels
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9.3
/10
Exceptional
1,429 reviews

What Guests Say About Their Stay

S***i

9.4
/ 10
Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0
/ 10
The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4
/ 10
More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7
/ 10
The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7
/ 10
Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.
In the Area
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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka City, Osaka Prefecture, Kansai, Japan, 542-0085

Main Facilities

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Laundry service
Luggage storage
Elevator
Health club
Wheelchair accessible
Microwave (shared)
note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Osaka(ORIX HOTELS & RESORTS)

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka City, Osaka Prefecture, Kansai, Japan, 542-0085
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Lobby Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Lobby 2 Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Discover More About Cross Hotel Osaka(ORIX HOTELS & RESORTS)

note: hotel was previously named Cross Hotel Osaka

Location
Staying at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a good choice when you are visiting Shinsaibashi.

About Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Cross Hotel Osaka(ORIX HOTELS & RESORTS).

All facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Fitness Center Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Fitness Center
Common Space Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Common Space
Lobby Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Lobby
Accommodation Services Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Accommodation Services
Exterior Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Exterior

Things to Do

  • Health club

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Microwave (shared)
  • Smoking area

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka(ORIX HOTELS & RESORTS)
229
Number of floors in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
14
Another facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Health club, Breakfast, Free WiFi, Banquet, Microwave (shared)

Frequently asked question in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

What is normal check-in & check-out time at Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
The standard check-in time at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Osaka(ORIX HOTELS & RESORTS) provide breakfast?
Yes, Cross Hotel Osaka(ORIX HOTELS & RESORTS) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cross Hotel Osaka(ORIX HOTELS & RESORTS) have?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a 4.0-star hotel.
How many floors does Cross Hotel Osaka(ORIX HOTELS & RESORTS) have?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) has 14 floors.
How many rooms does Cross Hotel Osaka(ORIX HOTELS & RESORTS) have?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) has 229 rooms in total.
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More Reviews from Other Guests in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

9.4
Exceptional
From 1,322 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Scott
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I wouldn't stay at this hotel again. Other than a great location, this is one of those self service hotels. Self check in, self check out, self store your own baggage, no room cleaning for three days and no towels every day. There is no way to call the front desk from your room, so I had to go down to the front desk and ask for new towels. The staff is very friendly and will happily point you to the self service areas, but don't expect much help after that.
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Natasha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great pick and very roomy
Jianqiao
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very impressive service and room quality. Breakfast very good. Premium location.
Virginia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very well priced, clean, in a great location, staff were friendly.
Joseph
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location close to all the action and trains. Room needs updating but beds were comfortable and ac worked.well
Michael
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Cross hotels are always a well run operation
Melina
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good but I wish the breakfast was better! the location was great, nice & clean hotel with friendly staff. No laundry there.
Alireza
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They were going through remodeling so only one elevator was working and that was very slow and inconvenient. Not much service as far as the staff.
Alice
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great breakfast! Clean room ! Location
Virgilio
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Highly recommended
Glen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super close to Dontobori, very central!
EVELYN NGOC
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel and its location is fantastic. This will be my only go to hotel if I am in Osaka. Its right in the center of everything from food, fun and shopping. Everything is within walking distance and the staff is amazing.... everyday was a good day.
Sarah
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel in a great location. Please note that a double room does not have 2 beds
Chris
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was in a great location. The staff were friendly and you can leave your luggage there if you arrive early or after you check out.
Abra
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent, well-located property. Worth paying for the Cross floors - excellent breakfast buffet and the lounge was fabulous!
Michelle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is the best. So convenient. The 711 next door is 24 hours. Room is big. No public bath and Bathroom is big and well renovated. Bed is comfortable and bedding is clean and good quality.
Robert
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Très bien localisé dans Namba.
peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location, location, location. Excellent location in osaka for a "home base". 5 minutes to the train station, 2 minutes to dontonbori, lot's of shops and restaurants close by. Easy day trips to Kyoto and Nara from this location.
Bruce
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was great! Breakfast was very good! Room felt like we were in a dungeon!
Wael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely staff, great location and premium rooms for a good price.
Number of reviews per page
20
40

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Lobby 4 Cross Hotel Osaka(ORIX HOTELS & RESORTS)

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