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Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Hotels
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9.3
/10
Exceptional
1,357 reviews

What Guests Say About Their Stay

S***i

9.4
/ 10
Excellent location! Spacious bedrooms and bathrooms. Bathroom facilities are great with shower and bath-up! Friendly and helpful front office! Highlights recommended.

Verified Traveler

10.0
/ 10
The hotel is nicely located near Dontobori, and finding food is not a problem at all. The hotel provides coffee and tea at the lobby, which is very thoughtful of them. They provide amenities too, which is a plus point. I will definitely stay here again if I'm going back.

E***e

9.4
/ 10
More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.

Stefanny G.

9.7
/ 10
The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.

Siti N. B. A. H.

9.7
/ 10
Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.
In the Area
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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Cross Hotel Osaka Staying at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Osaka(ORIX HOTELS & RESORTS)

2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Kansai, Japan, 542-0085
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Discover More About Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Cross Hotel Osaka Rates per Night

Looking for the best Cross Hotel Osaka hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Cross Hotel Osaka room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Cross Hotel Osaka Location & Address

Cross Hotel Osaka is located at 中央区心斎橋筋 2-5-15,  , 大阪, 関西, 日本, 542-0085. It's situated in the vibrant Namba district of Osaka, known for its dazzling lights and bustling atmosphere. The hotel is approximately 3 km from the city center.

How to go to Cross Hotel Osaka from Airport

Need to figure out the best way to get to Cross Hotel Osaka from the airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel, depending on your budget and time constraints.
  • Train (Most Efficient):

    Take the Nankai Airport Line from Kansai International Airport (KIX) to Namba Station. From Namba Station, it's a short walk to Cross Hotel Osaka. This is a fast and reliable option, especially during peak hours.
  • Airport Limousine Bus (Convenient):

    Several limousine buses operate directly from KIX to the Namba OCAT (Osaka City Air Terminal). From OCAT, it's a comfortable walk to the hotel. This is a good choice if you have a lot of luggage.
  • Taxi (Most Direct):

    Taxis are readily available at KIX. Simply hop in and tell the driver you want to go to Cross Hotel Osaka. This is the most direct option, but also the most expensive.
  • Ride Hailing (Flexible):

    Ride hailing services are available in Osaka. You can book a ride through the Traveloka app and get dropped off directly at the hotel.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you have heavy luggage. If you're travelling light and want the fastest option, the train is your best bet. Be sure to purchase your train ticket or bus ticket in advance to save time.

Cross Hotel Osaka Reviews & Summary

Looking for all about hotel Cross Hotel Osaka before you book? You're in the right place! We've compiled a summary of hotel reviews to give you a better idea of what to expect during your stay. Guests consistently praise Cross Hotel Osaka for its excellent location, stylish design, and friendly staff. The hotel's central location in Namba makes it easy to explore the city's attractions, restaurants, and nightlife. The modern and chic decor creates a comfortable and inviting atmosphere. One standout feature is the hotel's unique concept, blending art and hospitality. The rooms are well-appointed and offer stunning city views.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Cross Hotel Osaka! The location was perfect, the staff were incredibly helpful, and the room was beautiful. I highly recommend this hotel to anyone visiting Osaka."

Cross Hotel Osaka Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Cross Hotel Osaka offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Superior Room:

    A larger room with added amenities, such as a seating area and enhanced city views. Features both bathtub and bidet.
  • Deluxe Room:

    An even more spacious room with luxurious furnishings and panoramic views. Available in smoking and non-smoking options.
  • Executive Suite:

    A lavish suite with a separate living area, perfect for families or those seeking extra space and comfort. Features both bathtub and bidet.
  • Cross Suite:

    The hotel's most luxurious offering, with a private balcony and unparalleled city views.

Please note that Cross Hotel Osaka is not a pet-friendly hotel. No pets are allowed on the premises.

Hotel Facilities in Cross Hotel Osaka

Looking for a hotel with top-notch hotel facilities? Cross Hotel Osaka has you covered! Here's a list of hotel amenities available to guests:
  • Restaurant & Bar:

    Enjoy delicious meals and refreshing drinks at the hotel's on-site restaurant and bar.
  • Fitness Centre:

    Stay active during your stay with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • 24-Hour Front Desk:

    The friendly and helpful staff are available around the clock to assist with any needs.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Laundry Service:

    Keep your clothes fresh with the hotel's convenient laundry service. (Additional fees apply)
  • Concierge Service:

    Get expert advice and assistance with booking tours, restaurants, and transportation.

While Cross Hotel Osaka doesn't have specific kid-friendly facilities like a kids' club, the central location and spacious rooms make it a great choice for families.

Hotel Buffet or Restaurant/Cafe in Cross Hotel Osaka

Craving a delicious meal or a quick bite? Cross Hotel Osaka boasts excellent dining options. Here's a look at the hotel buffet, hotel restaurant, and hotel cafe:
  • GLAMOROUS X:

    The hotel's main restaurant, serving a variety of international cuisine. Open for breakfast, lunch, and dinner.
  • Bar X:

    A stylish bar offering a wide selection of cocktails, wines, and spirits. Open from evening until late.
  • Breakfast Buffet:

    Enjoy a hearty breakfast buffet with a mix of Western and Japanese dishes. Approximately SGD 40 per person. Open from 6:30 AM to 10:00 AM.

Special Dishes:

Be sure to try the Osaka-style okonomiyaki at GLAMOROUS X, a local favourite. The bar also offers a signature cocktail menu with unique and innovative creations.

Cross Hotel Osaka Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Cross Hotel Osaka offers convenient airport pick-up services. Here's how to book and what you need to know about hotels with airport shuttle:

To arrange an airport pick-up, simply contact the hotel directly at least 48 hours in advance of your arrival. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. Booking steps are easy, just contact the hotel via phone or email.

Nearby MRT Station & Bus Stops

Getting around Osaka is a breeze with its excellent public transportation system. Here are some nearby MRT station and bus stops nearby Cross Hotel Osaka:
  • Namba Station (Midosuji Line, Yotsubashi Line, Sennichimae Line):

    Approximately a 5-minute walk from the hotel.
  • Osaka Namba Station (Kintetsu Namba Line, Hanshin Namba Line):

    Approximately a 7-minute walk from the hotel.
  • Namba OCAT Bus Terminal:

    Approximately a 10-minute walk from the hotel.

Public Transport Card:

The ICOCA card is a rechargeable card that can be used on most trains and buses in Osaka. You can purchase an ICOCA card at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Osaka has plenty of nearby places to go for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:
  • Universal Studios Japan:

    A world-class theme park with thrilling rides and attractions based on popular movies and TV shows. Approximately 6 km from the hotel. Entry price: Approximately SGD 100 per person.
  • Osaka Aquarium Kaiyukan:

    One of the largest aquariums in the world, home to a diverse range of marine life. Approximately 5 km from the hotel. Entry price: Approximately SGD 30 per person.
  • Osaka Castle:

    A historic landmark with stunning architecture and beautiful gardens. Approximately 4 km from the hotel. Entry to the castle grounds is free; entry to the castle museum is approximately SGD 7 per person.
  • Dotonbori:

    A vibrant entertainment district with dazzling lights, street food, and shops. Located right next to the hotel. Free to explore.
  • Shitennoji Temple:

    One of Japan's oldest temples, with beautiful gardens and traditional architecture. Approximately 3 km from the hotel. Entry to the outer grounds is free; entry to the inner precinct is approximately SGD 4 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Cross Hotel Osaka (Osaka)

Want to experience the best nearby dining that Osaka has to offer? From local food to international cuisine, there's something for everyone. Here are some food eatiries near me:

Cafes/Restaurants:

  • Starbucks (Namba):

    A familiar favourite for coffee and light snacks.
  • Ichiran Ramen (Dotonbori):

    A popular ramen chain known for its customizable bowls.
  • Kani Doraku (Dotonbori):

    A famous crab restaurant with a giant animatronic crab on its facade.

Local Street Food:

  • Takoyaki:

    Octopus balls, a classic Osaka street food.
  • Okonomiyaki:

    Savory pancake, another Osaka specialty.
  • Kushikatsu:

    Deep-fried skewers, dipped in a communal sauce.
  • Ramen:

    Noodle soup, a staple of Japanese cuisine.
  • Yakitori:

    Grilled chicken skewers, a popular snack.

Shopping places near Cross Hotel Osaka (Osaka)

Ready to indulge in some retail therapy? Cross Hotel Osaka is surrounded by fantastic nearby shopping destinations. Here are some shops near me:
  • Shinsaibashi:

    A bustling shopping district with a mix of department stores, boutiques, and street vendors.
  • Namba Parks:

    A unique shopping mall with rooftop gardens and a canyon-like design.
  • Umeda:

    A major shopping and entertainment hub with department stores like Hankyu and Hanshin.

Other Places to Stay Near Cross Hotel Osaka

Looking for alternative accommodations? Here are some other hotels nearby Cross Hotel Osaka:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Osaka:

    Known for its impeccable service and luxurious amenities.
  • St. Regis Hotel Osaka:

    Offers stunning city views and a sophisticated atmosphere.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for elegance and grandeur.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Namba Oriental Hotel:

    A stylish hotel with a convenient location near Namba Station.
  • Hotel Nikko Osaka:

    Offers comfortable rooms and a variety of dining options.
  • Swissôtel Nankai Osaka:

    Located directly above Namba Station, offering easy access to transportation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Grids Premium Hotel Osaka Namba:

    A modern and affordable hotel with a great location.
  • Hotel Monterey Grasmere Osaka:

    A charming hotel with a Scottish theme.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    A reliable and comfortable hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to book your stay at Cross Hotel Osaka? With its prime location, stylish design, and excellent amenities, it's the perfect choice for your Osaka adventure. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Osaka. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your trip today! book cheap hotels in Japan cheap hotels nearby

All facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Bar, Cafe and Lounge Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Bar, Cafe and Lounge
Common Space Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Common Space
Lobby Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Lobby
Exterior Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Exterior
Others Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Microwave (shared)
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Accessibilty

  • Wheelchair accessible
  • Accessible path of travel

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Osaka(ORIX HOTELS & RESORTS)
229
Number of floors in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
14
Another facilities in Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Banquet

Frequently asked question in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

What are available facilities at Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
There are top facilites at Cross Hotel Osaka(ORIX HOTELS & RESORTS) such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Osaka(ORIX HOTELS & RESORTS)?
The standard check-in time at Cross Hotel Osaka(ORIX HOTELS & RESORTS) is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Osaka(ORIX HOTELS & RESORTS) provide breakfast?
Yes, Cross Hotel Osaka(ORIX HOTELS & RESORTS) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Osaka(ORIX HOTELS & RESORTS)
Cross Hotel Osaka(ORIX HOTELS & RESORTS) has a 4.0-star rating.
How many floors does Cross Hotel Osaka(ORIX HOTELS & RESORTS) have?
Cross Hotel Osaka(ORIX HOTELS & RESORTS) has 14.
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More Reviews from Other Guests in Cross Hotel Osaka(ORIX HOTELS & RESORTS)

9.4
Exceptional
From 1,249 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Joselle Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Carl
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only one working elevator for 14 floors. Tkes a long while. Check in an out is cpmplicated as was booking there. Breakfast was nice.
Ulysses
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You cannot beat the proximity of this hotel to the malls and the food. If this is your first time in Osaka choose this hotel. You are minutes away from the Namba train station that takes you directly to KIX. Staff is professional. The water is hot. Get the breakfast package. Worth every penny. They are making upgrades so sadly the only flaw was one elevator at my time of visit.
Read More
Navreet
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient location. Great breakfast buffet. Spacious room
Isaac
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, great location. The hotel was being remodeled and they did let us know about the works in progress and just one elevator working, the other was in maintenance, so it all was as expected, a good hotel, great location
Merlin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is great and staff were very helpful.
Seungmo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is good, located in the center of Dotonbori. The morning buffet and the staff are also nice, but one of the two elevators is under construction during our stay, which is a little inconvenient. Overall, it's excellent.
Jennifer
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only had one elevator working and at times in the day had to wait a long time for an available one to come.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very helpful. Breakfast great.
Alvin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka
Alex
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel and staff are great. However there was major construction going on (which I don't recall being arned about) that limited all 14 floors to 1 elevator. The club was a bit overrated so I didnt use it much. The views from the hotel were obscured by a construction veil. Breakfast was quite good, however and the staff is amazing and very helpful. The area is very busy, so keep that in mind.
Read More
George
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean, breakfast was great and the location was perfect.
NANCY
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location and clean
anthony
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the shower. Breakfast buffet wonderful with lots of options. Lots of shops, restaurants less than a block from hotel.
Natalie
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our rooms. Loved the shower and water pressure. Check in was easy, staff were fantastic! Breakfast was amazing. Everyone was happy and we are picky eaters. The only downside was the renovations taking place which limited our views from our rooms and there was only one elevator/ lift in operation which was annoying at busy times (check out and breakfast). We ended up being late to a booking because it took a long time to get back to our rooms after breakfast and then again trying to leave the building. The other minor complaint was the noise at night. Not great if you’re a light sleeper.
Read More
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a wonderful stay at this hotel! The location was perfect, very convenient and close to shopping, restaurants, and transport. The room was not very big (just enough for a couple with 2 big luggages) but very comfortable, clean, and my spouse and I could relax properly. What stood out most was the excellent service from the hotel staff. Everyone was friendly, helpful, and made us feel very welcome throughout our stay. They served very good breakfast too. Overall, a very enjoyable experience and I would definitely stay here again!
Read More
Tisa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is located in the most bustling part of Osaka. It is just a few minutes away from Dotonbori. We did not get a room with a view as asked, and it was pretty loud inside- street sounds could be heard. Other than that, service was great and the hotel was located in the best area,
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.
Alex
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

OK hotel, but only one elevator working (2 normally) which leads to a lot of wait times. Even if both were working it wouldn't be enough for a hotel of this size. Rooms felt really dark. Would look somewhere else for Osaka. At this price there's definitely better options.
Roberto
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, in the heart of Osaka. Staff was very nice and helpful. Room was fairly big. Very walkable. Luggage transfer available.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,249 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Joselle Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Carl
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only one working elevator for 14 floors. Tkes a long while. Check in an out is cpmplicated as was booking there. Breakfast was nice.
Ulysses
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You cannot beat the proximity of this hotel to the malls and the food. If this is your first time in Osaka choose this hotel. You are minutes away from the Namba train station that takes you directly to KIX. Staff is professional. The water is hot. Get the breakfast package. Worth every penny. They are making upgrades so sadly the only flaw was one elevator at my time of visit.
Read More
Navreet
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient location. Great breakfast buffet. Spacious room
Isaac
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, great location. The hotel was being remodeled and they did let us know about the works in progress and just one elevator working, the other was in maintenance, so it all was as expected, a good hotel, great location
Merlin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is great and staff were very helpful.
Seungmo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is good, located in the center of Dotonbori. The morning buffet and the staff are also nice, but one of the two elevators is under construction during our stay, which is a little inconvenient. Overall, it's excellent.
Jennifer
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only had one elevator working and at times in the day had to wait a long time for an available one to come.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very helpful. Breakfast great.
Alvin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka
Alex
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel and staff are great. However there was major construction going on (which I don't recall being arned about) that limited all 14 floors to 1 elevator. The club was a bit overrated so I didnt use it much. The views from the hotel were obscured by a construction veil. Breakfast was quite good, however and the staff is amazing and very helpful. The area is very busy, so keep that in mind.
Read More
George
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean, breakfast was great and the location was perfect.
NANCY
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location and clean
anthony
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the shower. Breakfast buffet wonderful with lots of options. Lots of shops, restaurants less than a block from hotel.
Natalie
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved our rooms. Loved the shower and water pressure. Check in was easy, staff were fantastic! Breakfast was amazing. Everyone was happy and we are picky eaters. The only downside was the renovations taking place which limited our views from our rooms and there was only one elevator/ lift in operation which was annoying at busy times (check out and breakfast). We ended up being late to a booking because it took a long time to get back to our rooms after breakfast and then again trying to leave the building. The other minor complaint was the noise at night. Not great if you’re a light sleeper.
Read More
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a wonderful stay at this hotel! The location was perfect, very convenient and close to shopping, restaurants, and transport. The room was not very big (just enough for a couple with 2 big luggages) but very comfortable, clean, and my spouse and I could relax properly. What stood out most was the excellent service from the hotel staff. Everyone was friendly, helpful, and made us feel very welcome throughout our stay. They served very good breakfast too. Overall, a very enjoyable experience and I would definitely stay here again!
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Tisa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is located in the most bustling part of Osaka. It is just a few minutes away from Dotonbori. We did not get a room with a view as asked, and it was pretty loud inside- street sounds could be heard. Other than that, service was great and the hotel was located in the best area,
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.
Alex
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

OK hotel, but only one elevator working (2 normally) which leads to a lot of wait times. Even if both were working it wouldn't be enough for a hotel of this size. Rooms felt really dark. Would look somewhere else for Osaka. At this price there's definitely better options.
Roberto
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, in the heart of Osaka. Staff was very nice and helpful. Room was fairly big. Very walkable. Luggage transfer available.
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