Cross Hotel 大阪 - 欧力士酒店与度假村

女服務員十分主動、協助入住、態度佳！ 男的竊竊私語、只顧傾計、唉！

Nice

Best location. Free breakfast good

豐富早餐，酒店位置非常之好

酒店位置正於24小時營業的Donki對面，後面已是心齋橋筋，所以購物非常方便

We stayed in this hotel over 10 times. Extremely good location for shopping.

住宿體驗非常愉快 酒店位置絕佳，步行即可到心齋橋和道頓堀，購物和美食都非常方便。 房間乾淨整潔，床鋪舒適，夜晚安靜。 酒店職員態度親切，辦理入住退房很方便 整體來說，這是一間值得推薦的酒店，下次來大阪我一定會再入住。

交通方便 早餐很好食 清潔.

很方便

這酒店位置極佳，但是問題就是很多電單車刻意在深夜時分發出嘈吵聲響嚴重影響酒店住客睡眠質素. 我已經從2019年開始入住過這間酒店多次，但是過往沒有這個問題. 這個問題不是酒店的問題. 但是入住這酒店就要接受半夜或深夜有很嘈吵的電單車聲響. 每晚由數分鐘至10分鐘不等.

整潔、交通方便、下次再住

早餐好吃，菜色也多樣

👍👍👍

The pillow is too small. Apart from pillow, everything else is good, clean and at an extremely good location.

The location is superb. A giant flying cockroach was found in the room during the third day of our stay. The staff instantly changed another room for us. And kept saying that they are sorry about my encounter. Will pick this hotel next time.

酒店地點方便，房間整潔，早餐好食

房間隔音甚差，車輛在燈位前的引擎噪音十分滋擾，很多時是車輛故意製造出來的

Good places, good staff and good service

good

Overall good stay and all the staff were very courteous and helpful except for one, C. Lin, who needs further training as she seems very junior and need to learn the most basic of good service in hospitality which is to welcome guest with a smile and to listen well to what the guests are actually requesting. Unlike all the other hotel staff who welcomed us with enthusiasm and open arms, she seemed uninterested to help and blunt to a point it can be considered downright rude. We simply enquiried to book a Van to airport limousine bus station due to five large luggages yet she ask us to walk to taxi stand which won’t work cause too much luggage and completely ignored our request as normal taxi won’t fit. Furthermore, she seem to have no clue about the airport limousine station at Herbis and asked if we wanted Uber when I specifically asked about airport limousine bus service. This level of service can definitely be improved.