Hotel 88 Shinsaibashi

What a wonderful hotel! From the great location to the quirky design, to the free soft drinks and coffee in the lobby, to the massage chairs thatI regret that I never managed to enjoy, it was all top notch. But what really set it apart was its wonderfully friendly staff. Due to a minor injury, I decided to take advantage of Japan's famously efficient luggage forwarding service (which really is fantastic) to send my bags to the Kyoto hotel I would be staying the following day, so that I did not have to lug it around with me. The front desk staff at Hotel 88 not only helped me fill out the paperwork but found a big cardboard box, which they expertly cut down in size to perfectly fit my two bags. (It was actually quite impressive how they did this.) Putting my two bags snugly into a single box saved me a lot of money, as the forwarding service charges per bag (or box), not by weight. The 88 Shinsaibashi team then professionally taped up the box and I left it with them as I went exploring. When I arrived at my Kyoto hotel the following day, the box was waiting in my room. What a country! And what a hotel 88 Shinsaibashi is! I would definitely stay there again. In fact, I wish I could stay there again TOMORROW! One of my favorite hotel experiences ever.

I've visited Japan four times and this might be my favorite hotel yet. I stayed in a room in the annex and it was clean, modern, quiet, and spacious. The hotel is located in a very good location between Namba Station and Dotonbori which makes it well placed for local exploration and for getting out to the rest of the city. The staff were extremely helpful and professional. They had a very good grasp on English, which while not required definitely makes things easier. I will definitely stay here again if I'm back in Osaka at any point.

Service was EXCELLENT! I love the complimentary beverage area and tables. I prefer this over free breakfast as 7-11 and other affordable places to eat were near by. Only stayed one night but will definitely book again.

Excellent facilities & staff were awesome

i really like the location & free drinks

Staff are very friendly

Lovely staff, great reception drinks area for free soft drinks & tea/coffee etc, massage chairs good to use after a long day. Good location, no issues with noise.

Friendly and attentive staff and excellent location near the sights of Dontenbori. Loved the free drinks. They even gave us a ride to the station to catch the train to Tokyo.

perfect

Easy to arrive. Very good service. Location is great. I would book it again.

The staff are so friendly and helpful. The room had very convenient touches like many many hooks, large trash bins, a mini fridge that actually gets very cold, Dyson hair dryer, etc. We booked last minute and they were able to set up the baby cot for us. The room we had was not handicap accessible which wasn’t a big deal for us. I don’t know if that’s the case for all rooms so please check when you book. There are steps to get to the toilet and bathroom. There is even a little 2 inch step to the bedroom area.

The service was FANTASTIC!! The team went above and beyond to help when my wife was sick.

Stayed in a room for three people - one queen and one twin. While not overly spacious there was a decent amount of space. However I did notice some differences between this and other rooms that soured the experience a bit. - Other rooms were getting bathrobes. Our room never received any. - Our particular room received next to no natural light. Outside the window less than a foot away was another building. - Although it was nice that the toilet was self-cleaning with soap, there was a weird feces-type smell that hit us upon entry but disappeared within 5 min. We could never determine the source. This was even with leaving the humidifier/air freshener running nonstop. Ventilation issue? On the plus side: - Staff tried to be as helpful as possible. - Maid service each day was flawless. - Using Yamato transport to send luggage to next destination was seamless - Unlimited drinks in lobby and plates/silverware was very appreciated - Close proximity to Namba Walk, Metro, Dotonbori, and America-Mura. Suggestions - Due to limited food options in the early morning, any sort of breakfast would be greatly appreciated. Even just a simple buffet with pastry delivery, fruit, and/or simple bread items and a toaster would be better than nothing. - Stress in listing that there’s no restaurant. This isn’t immediately clear. - Can there be an alternative to that check in video we have to watch? - The art is cool/funky but the money could be better spent on amenities.

Excellent location and a truly wonderful staff. The room was very comfortable, clean, and easy to access. The shower was also amazing!

Staff went out of their way to help. Even sent us to the bus terminal at 530am and got down to buy tickets for us. Very touched by their sincerity

This hotel is situated in an optimal area, close to Dotonburi and the subway station. Meaning you can go on your day trips around Japan very easily! The fact there are some restaurants that are 24/7 in Dotonburi means you will never go hungry! The hotel staff is amazing, we had the pleasure of meeting and talking with Travis who is a native English speaker so it made things a lot easier to navigate and get around! I will be booking this hotel again next time I'm in town!

Excellent property and fantastic staff. My only recommendation is the room floors don’t have carpet/ bath matts and it would get slippery after a shower. My wife fell and slipped on the floor.

Cute and quirky modern hotel. Friendly staff and loved that it had a hotel lounge to hang out in. Also massage chairs were perfect after a long day of walking. Not as many in room amenities as other hotels but had the basics (toothbrush, hairbrush, razor, blow dryer) but decent sized rooms, tons of USB ports:) and great location by Dontonburi.

Excellent facilities and fantastic staff. Helped out with everything and we couldn't have asked for more. Would definitely stay here next time we come to Osaka.

Strongly recommend this hotel -- designed for the traveler. Extremely clean! Quirky decor. Massage chairs, eating area (with dishes, cutlery, microwave, beverages), lounge area in the lobby. Air conditioned hotel room is large with sofa, beds (with best mattresses we had in Japan), microwave, full size fridge, safe, lots of hangers & coat hooks, drying rack for laundry, air purifier, washroom separated into 3 rooms: sink, shower/tub, toilet. Room key holder is map to area. Staff are amazingly helpful! & kind! Quick to respond. When we asked directions at front desk, a staff insisted on walking us to the correct gate for our subway at Namba Station -- good thing as our just loaded Suica card didn't work & she handled it & worked with subway staff to resolve the problem. Luggage storage provided. When we checked out, staff offered to drive us to OCAT to catch the airport bus and also carried all our luggage in. HIGHLY recommend this hotel!