Sansuirou

Others
7.8
/10
Pleasant
56 reviews

What Guests Say About Their Stay

KM

10.0
/ 10
It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here.

Cheng

10.0
/ 10
Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again!

Jennie

10.0
/ 10
This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.
In the Area
See Map
673 Miyakami Yugawara, Ashigarashimo, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314

Main Facilities

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Restaurant
Parking
WiFi
Near Yugawara Art Museum
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Sansuirou Address: Map & Location

673 Miyakami Yugawara, Ashigarashimo, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314
Discover More Places
Lobby Sansuirou
Lobby 2 Sansuirou

Discover More About Sansuirou

General


Near Yugawara Art Museum

Location


Located in Yugawara, Sansuirou is on a river, within a 15-minute drive of Fuji-Hakone-Izu National Park and Lake Ashi. This luxury ryokan is 7.8 mi (12.5 km) from Atami Sun Beach and 8.8 mi (14.2 km) from Hakone Shrine.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yugawara Art Museum - 1.8 km / 1.1 mi
Manyo Park - 2.6 km / 1.6 mi
Yugawara Seaside Park - 6 km / 3.7 mi
Yugawara Beach - 7 km / 4.3 mi
Hakone Pass Road Station - 9.8 km / 6.1 mi
Fuji-Hakone-Izu National Park - 9.9 km / 6.1 mi
Izusan Jinja Shrine - 10 km / 6.2 mi
Hakone Kurakake Golf Course - 10.1 km / 6.3 mi
Kibune Shrine - 10.7 km / 6.6 mi
MOA Museum of Art - 11.3 km / 7 mi
Hakone Ekiden Museum - 11.6 km / 7.2 mi
Hakone Karakuri Museum - 11.6 km / 7.2 mi
Hakone Checkpoint Museum - 11.7 km / 7.3 mi
Lake Ashi - 11.9 km / 7.4 mi
Hoshigayama Park - 12 km / 7.5 mi

The preferred airport for Sansuirou is Haneda Airport (HND) - 112.4 km / 69.8 mi

Facilities


Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional amenities at this ryokan include complimentary wireless internet access, shopping on site, and a ballroom.

Business Facilities


Featured amenities include complimentary newspapers in the lobby and a vending machine. Event facilities at this ryokan consist of conference space and a meeting room. Free valet parking is available onsite.

Dining


Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 57 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sansuirou

Entertainment Facility Sansuirou
Entertainment Facility
Common Space Sansuirou
Common Space
Lobby Sansuirou
Lobby
Exterior Sansuirou
Exterior
Others Sansuirou
Others

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Things to Do

  • Shops
  • Garden

Transportation

  • Limited parking
  • Valet parking

Connectivity

  • Free WiFi

Hotel Services

  • Newspaper in lobby

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Sansuirou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 18:00 - to 11:00
Available rooms at Sansuirou
57
Number of floors in Sansuirou
9
Another facilities in Sansuirou
Banquet, Ballroom, Smoking area, Shops, Garden

Frequently asked question in Sansuirou

What are available facilities at Sansuirou?
There are top facilites at Sansuirou such as Restaurant, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Sansuirou?
Check-in time at Sansuirou is staring from 15:00 - 18:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sansuirou?
Sansuirou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sansuirou have?
Sansuirou has 9 floors.
How many rooms are available at Sansuirou?
Sansuirou has 57 rooms in total.
See All

More Reviews from Other Guests in Sansuirou

7.8
Pleasant
From 56 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sansuirou

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very relaxing and authentic experience. The meals were so elaborate and delicious! Beautiful setting.
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay.
KM
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Rooftop Onsen is breathtaking. One of the most calming, beautiful experiences of my life.
Steven
icon-Family
Family
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

This hotel had a very rustic(musty) experience. Unfortunately with our sons allergies and the staffs inability to understand that we requested to leave after only being there a few hours.I spoke with the manager(translator) that evening after dinner at which point I was led to believe that they would refund the second night. They checked us out first thing in the morning and we moved to another hotel. This was all seamless except for the fact that they did not refund the second night. When confronted by Hotels.com the hotel denied that we even checked out. This hotel is up a mountain in the middle of nowhere and in order to leave they need to call you a ride to the train station. They even packed our bags in the car for us. Checking in and leaving were the best part of the service. The staff were in tears over our experience and were very concerned for our child's safety. Management on the other hand was more concerned with getting us out and turning the room around. This hotel is not cheap and i am out over $900CAD. Do not stay here.
Read More
Dima
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Great Japanese experience. The hotel staff is very nice. Real enjoyed hot springs. 5-7p.m. free beer is a great deal.
Cheng
icon-with Partner
with Partner
10.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again!
Verified traveler
4.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

No charm no restaurant no hotel life at all Very expensive for what it is! I didn't like this experience I don't recommend this place Far from everything and the building is ugly
Rebekah
10.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

Very remote location. Peaceful and relaxing. Recommend a private spa bath.
Verified traveler
8.0
/10
Reviewed 562 week(s) ago

Expedia Group verified review

We were expecting remote Ryokan in romantic mountains but this one is a hot tourist place surrounded by other SPAs. Some of esthetics that we were looking for was lost. Food excellent and service is excellent.
Jennie
10.0
/10
Reviewed 728 week(s) ago

Hotels.com verified review

This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.
Read More
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 730 week(s) ago

Hotels.com verified review

Very satisfied , very good food, very good room , The best service. Choose the room with private Onzen in the room.
Anuwat
8.0
/10
Reviewed 746 week(s) ago

Hotels.com verified review

Good room (even it is too big for 2 peoples), very nice foods provided. Most of all, very impressive service!
Satoko
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

外国人の友人を含め、4名で宿泊させていただきました。お部屋は程よい大きさで、3部屋に区分されていましたので、プライバシーも守られ満足でした。 ただお部屋のベッドルームと入口の電気が切れていたのが残念でした。すぐに対応はしてくださいましたが、事前に確認しておいてほしかったです。 お料理は夜も朝も程よい量で、美味しくいただきました。 また機会があれば宿泊したいと思いました。
Masaru
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

料理も美味しく、旅館の方の応対も丁寧で、非常に良かったです。
Tatsuya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

とてもよい一泊を過ごさせて頂きました。ビュッフェではないお料理を望んでいたので、とても満足させて頂きました、ありがとうございました。
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

還暦祝いで仲間と来ました。半露天風呂が温泉だと思っていたら、大浴場だけ温泉でした。お値段は、安くないので、ちょっとがっかりしましたが、大浴場は、良いと思います。8階は、男女入替えで2階は、男性、女性用とあります。夕方5時から一時間だけ生ビールの無料サービスや、コーヒーや紅茶はいつでも飲めますが、食後のデザートサービス等は、良かったです。 今は、改修工事中で、残念でしたが、旅館のお気遣いは、ありました。  リピーターは、多いようです。
Yukari
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

全体的には良かったが、規模が大きく自分の好みとは少し違っていました
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

非常に良い旅館でした。 特に屋上の露天風呂は最高‼️ 2間有る最高級お部屋の追加人分として予約しましたが、割引が効いたお部屋の方が新しかったです 食事も大変美味しく、ロビーでは時間帯ごとに様々なサービス有り、特に17時〜18時の湯上がりビール🍺は最高でした。また行きたいです。  ただ、外観がちょっと残念。「えー!」と思ったほどです。
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

宿に到着してから部屋に通されるまで結構待ちました。また、布団が硬くて眠れませんでした。ベッドの部屋にしたらまた違うのでしょうか。露天風呂付の部屋で、露天風呂はよかったですが、ほかの部屋の設備は取り立ててよいところはないように思いました。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sansuirou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 56 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sansuirou

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very relaxing and authentic experience. The meals were so elaborate and delicious! Beautiful setting.
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay.
KM
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Rooftop Onsen is breathtaking. One of the most calming, beautiful experiences of my life.
Steven
icon-Family
Family
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

This hotel had a very rustic(musty) experience. Unfortunately with our sons allergies and the staffs inability to understand that we requested to leave after only being there a few hours.I spoke with the manager(translator) that evening after dinner at which point I was led to believe that they would refund the second night. They checked us out first thing in the morning and we moved to another hotel. This was all seamless except for the fact that they did not refund the second night. When confronted by Hotels.com the hotel denied that we even checked out. This hotel is up a mountain in the middle of nowhere and in order to leave they need to call you a ride to the train station. They even packed our bags in the car for us. Checking in and leaving were the best part of the service. The staff were in tears over our experience and were very concerned for our child's safety. Management on the other hand was more concerned with getting us out and turning the room around. This hotel is not cheap and i am out over $900CAD. Do not stay here.
Read More
Dima
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Great Japanese experience. The hotel staff is very nice. Real enjoyed hot springs. 5-7p.m. free beer is a great deal.
Cheng
icon-with Partner
with Partner
10.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again!
Verified traveler
4.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

No charm no restaurant no hotel life at all Very expensive for what it is! I didn't like this experience I don't recommend this place Far from everything and the building is ugly
Rebekah
10.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

Very remote location. Peaceful and relaxing. Recommend a private spa bath.
Verified traveler
8.0
/10
Reviewed 562 week(s) ago

Expedia Group verified review

We were expecting remote Ryokan in romantic mountains but this one is a hot tourist place surrounded by other SPAs. Some of esthetics that we were looking for was lost. Food excellent and service is excellent.
Jennie
10.0
/10
Reviewed 728 week(s) ago

Hotels.com verified review

This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.
Read More
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 730 week(s) ago

Hotels.com verified review

Very satisfied , very good food, very good room , The best service. Choose the room with private Onzen in the room.
Anuwat
8.0
/10
Reviewed 746 week(s) ago

Hotels.com verified review

Good room (even it is too big for 2 peoples), very nice foods provided. Most of all, very impressive service!
Satoko
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

外国人の友人を含め、4名で宿泊させていただきました。お部屋は程よい大きさで、3部屋に区分されていましたので、プライバシーも守られ満足でした。 ただお部屋のベッドルームと入口の電気が切れていたのが残念でした。すぐに対応はしてくださいましたが、事前に確認しておいてほしかったです。 お料理は夜も朝も程よい量で、美味しくいただきました。 また機会があれば宿泊したいと思いました。
Masaru
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

料理も美味しく、旅館の方の応対も丁寧で、非常に良かったです。
Tatsuya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

とてもよい一泊を過ごさせて頂きました。ビュッフェではないお料理を望んでいたので、とても満足させて頂きました、ありがとうございました。
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

還暦祝いで仲間と来ました。半露天風呂が温泉だと思っていたら、大浴場だけ温泉でした。お値段は、安くないので、ちょっとがっかりしましたが、大浴場は、良いと思います。8階は、男女入替えで2階は、男性、女性用とあります。夕方5時から一時間だけ生ビールの無料サービスや、コーヒーや紅茶はいつでも飲めますが、食後のデザートサービス等は、良かったです。 今は、改修工事中で、残念でしたが、旅館のお気遣いは、ありました。  リピーターは、多いようです。
Yukari
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

全体的には良かったが、規模が大きく自分の好みとは少し違っていました
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

非常に良い旅館でした。 特に屋上の露天風呂は最高‼️ 2間有る最高級お部屋の追加人分として予約しましたが、割引が効いたお部屋の方が新しかったです 食事も大変美味しく、ロビーでは時間帯ごとに様々なサービス有り、特に17時〜18時の湯上がりビール🍺は最高でした。また行きたいです。  ただ、外観がちょっと残念。「えー!」と思ったほどです。
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

宿に到着してから部屋に通されるまで結構待ちました。また、布団が硬くて眠れませんでした。ベッドの部屋にしたらまた違うのでしょうか。露天風呂付の部屋で、露天風呂はよかったですが、ほかの部屋の設備は取り立ててよいところはないように思いました。
Number of reviews per page
20
40