Bertam Resort & Water Park Penang

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8.8
/10
Very Good
205 reviews

What Guests Say About Their Stay

L***a

10.0
/ 10
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.

E***a

10.0
/ 10
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!

Nor A. M. S.

10.0
/ 10
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.

H***G

8.5
/ 10
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.

N***h

10.0
/ 10
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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In the Area
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Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Bertam Resort & Water Park Staying at Bertam Resort & Water Park Penang is a good choice when you are visiting Kepala Batas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Bertam Resort & Water Park Penang Address: Map & Location

Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200
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Lobby Bertam Resort & Water Park Penang
Exterior 2 Bertam Resort & Water Park Penang

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Bertam Resort & Water Park Penang Rates per Night

Planning your getaway and wondering about hotel prices? Finding the best hotel rates for Bertam Resort & Water Park Penang is easy. Room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Bertam Resort & Water Park Penang hotel rates? Traveloka is your go-to source for the latest deals and promotions.

Bertam Resort & Water Park Penang Location & Address

Wondering where to find Bertam Resort & Water Park Penang? Bertam Resort & Water Park Penang is located at Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200. It's situated in the Bertam area of Penang, known for its lush greenery and proximity to attractions. The hotel is approximately 30 km from the city center.

How to go to Bertam Resort & Water Park Penang from Airport

Getting to Bertam Resort & Water Park Penang from the airport is straightforward. Several convenient options are available to ensure a smooth transfer from the airport to the hotel.

  • Taxi (most direct): Taxis are readily available at Penang International Airport (PEN). The ride to the hotel takes approximately 45 minutes, depending on traffic.
  • Ride Hailing (most convenient): Services like Grab offer a convenient and often more affordable alternative to taxis.
  • Hotel Transfer (most comfortable): Some hotels offer airport transfer services. Check with Bertam Resort & Water Park Penang for availability and pricing.

Tips: To ensure a hassle-free journey, pre-book your airport transfer or ride-hailing service. This will save you time and potential stress upon arrival.

Bertam Resort & Water Park Penang Reviews & Summary

Want to know what other guests think about Bertam Resort & Water Park Penang? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and family-friendly amenities. Guests frequently praise the water park, making it a popular choice for families.

The hotel's standout features include its expansive water park, multiple dining options, and well-appointed rooms. One guest raved, "The water park was a hit with the kids, and the staff was incredibly friendly and helpful. We had a fantastic stay!"

Bertam Resort & Water Park Penang Room Types Available

Bertam Resort & Water Park Penang offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements.

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Family Suite: Provides ample space for families, often including separate living areas.
  • Premier Room: Features upgraded amenities and often includes a balcony.
  • Water Park View Room: Offers stunning views of the water park.

Please note: Pet-friendly accommodations are not available. Smoking/non-smoking options are available; please specify your preference when booking. Some rooms may include bathtubs and bidets; inquire when booking.

Hotel Facilities in Bertam Resort & Water Park Penang

Bertam Resort & Water Park Penang boasts a range of facilities designed to enhance your stay. From fun-filled activities for kids to relaxing amenities for adults, there's something for everyone.

  • Water Park: Open daily, offering thrilling slides and splash zones.
  • Swimming Pool: A large outdoor pool perfect for a refreshing swim.
  • Fitness Center: Equipped with modern exercise equipment.
  • Kids' Club: Supervised activities for children.
  • Spa: Offers a variety of treatments for relaxation.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details and pricing.

Hotel Buffet or Restaurant/Cafe in Bertam Resort & Water Park Penang

Indulge in a culinary journey at Bertam Resort & Water Park Penang's dining venues. From delicious buffets to casual cafes, there's a variety of options to satisfy your cravings.

  • The Spice Route Restaurant: Offers a diverse buffet with local and international cuisine. Price per person: $25. Open daily for breakfast, lunch, and dinner.
  • The Poolside Cafe: Serves light meals, snacks, and refreshing drinks.
  • Lobby Lounge: A relaxed setting for enjoying coffee, tea, and pastries.

Signature dishes include local Malaysian favorites and international classics. Opening hours vary; please check with the hotel for the most up-to-date information.

Bertam Resort & Water Park Penang Airport pickups and How to Book

For a seamless arrival, Bertam Resort & Water Park Penang offers airport pick-up services. This convenient option ensures a stress-free transfer from Penang International Airport (PEN) to the hotel.

To book an airport transfer, contact the hotel in advance, preferably at least 24 hours before your arrival. Provide your flight details and estimated arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Penang is easy with the nearby public transport options. Several MRT stations and bus stops are conveniently located near Bertam Resort & Water Park Penang.

  • Nearest Bus Stop: The nearest bus stop is located approximately 1 km from the hotel.

Public transport cards are available for purchase at the bus stations. These cards offer a convenient way to pay for your rides.

Nearby Attractions for Family / Kid Friendly

Planning a fun-filled family vacation? There are plenty of exciting attractions near Bertam Resort & Water Park Penang. From cultural sites to natural wonders, you'll find something for everyone.

  • Penang National Park: Explore the natural beauty of Penang with hiking trails and beaches. Distance from hotel: 20 km. Entry price: Free.
  • Entopia by Penang Butterfly Farm: Discover a world of butterflies and insects. Distance from hotel: 25 km. Entry price: $15.
  • ESCAPE Adventureplay: An outdoor adventure park with thrilling activities. Distance from hotel: 30 km. Entry price: $45.
  • Penang Hill: Ride the funicular up Penang Hill for panoramic views. Distance from hotel: 35 km. Entry price: $7.
  • Cheong Fatt Tze – The Blue Mansion: Explore this historic mansion. Distance from hotel: 30 km. Entry price: $5.

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities.

Where to eat near Bertam Resort & Water Park Penang ()

Explore the local culinary scene near Bertam Resort & Water Park Penang. From cafes to street food, you'll find a variety of delicious options to satisfy your taste buds.

Cafes/ Restaurants:

  • The Alley Penang: Known for its delicious desserts and Instagrammable setting.
  • DeHappy Cafe: Offers a variety of Western and local dishes.
  • Restoran Kapitan: Popular for its authentic Indian cuisine.

Local Street Food:

  • Char Kway Teow: A stir-fried noodle dish with shrimp, cockles, and bean sprouts.
  • Laksa: A spicy noodle soup with fish and tamarind.
  • Nasi Kandar: Rice served with a variety of curries and side dishes.
  • Hokkien Mee: A prawn noodle soup.
  • Apom Balik: A sweet pancake with various fillings.

Shopping places near Bertam Resort & Water Park Penang ()

Looking for some retail therapy? Several shopping destinations are located near Bertam Resort & Water Park Penang. Whether you're looking for souvenirs, fashion, or everyday essentials, you'll find plenty of options.

  • Gurney Plaza: A popular shopping mall with a wide range of retail stores, restaurants, and entertainment options.
  • Queensbay Mall: A large shopping mall with a variety of international and local brands.
  • Prangin Mall: A more budget-friendly shopping destination with a variety of shops and eateries.

Other Places to Stay Near Bertam Resort & Water Park Penang

If you're looking for alternative accommodations near Bertam Resort & Water Park Penang, several hotels cater to different budgets and preferences. Here are some options to consider:

Luxury/5–6 Star Hotels Nearby:

  • Eastern & Oriental Hotel: A historic luxury hotel with stunning sea views.
  • Shangri-La Rasa Sayang, Penang: Offers luxurious accommodations and excellent service.
  • The Datai Langkawi: A secluded luxury resort surrounded by rainforest.

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:

  • Hard Rock Hotel Penang: A fun and vibrant hotel with a rock-and-roll theme.
  • DoubleTree Resort by Hilton Hotel Penang: Offers comfortable accommodations and family-friendly amenities.
  • Bayview Hotel Georgetown: A well-located hotel with city views.

For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:

  • Hotel Sentral Georgetown: A budget-friendly hotel in a central location.
  • Cititel Penang: Offers comfortable rooms and convenient amenities.
  • Tune Hotel Georgetown: A basic but comfortable hotel option.

For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel availability and booking

Ready to book your stay at Bertam Resort & Water Park Penang? Check hotel availability and make your reservations through Traveloka. With Traveloka, you can easily find the best deals and secure your room with just a few clicks.

Book your stay today and enjoy a memorable vacation!

All facilities in Bertam Resort & Water Park Penang

Bar, Cafe and Lounge Bertam Resort & Water Park Penang
Bar, Cafe and Lounge
Swimming Pool Bertam Resort & Water Park Penang
Swimming Pool
Fitness Center Bertam Resort & Water Park Penang
Fitness Center
Lobby Bertam Resort & Water Park Penang
Lobby
Exterior Bertam Resort & Water Park Penang
Exterior

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Dining area
  • Poolside bar

Things to Do

  • Outdoor pool
  • Sauna

Connectivity

  • Internation Call
  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Accommodation Policy & General Information in Bertam Resort & Water Park Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Airport Transfer Service Available On Request @ RM225+ (Starex)

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bertam Resort & Water Park Penang
282
Number of floors in Bertam Resort & Water Park Penang
5
Another facilities in Bertam Resort & Water Park Penang
Kids club, Children pool, Breakfast, Buffet breakfast, Buffet dinner

Frequently asked question in Bertam Resort & Water Park Penang

What are available facilities at Bertam Resort & Water Park Penang?
There are top facilites at Bertam Resort & Water Park Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Bertam Resort & Water Park Penang?
Check-in time at Bertam Resort & Water Park Penang is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Bertam Resort & Water Park Penang provide breakfast?
Yes, Bertam Resort & Water Park Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Bertam Resort & Water Park Penang?
Bertam Resort & Water Park Penang is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Bertam Resort & Water Park Penang have?
Bertam Resort & Water Park Penang has 5 floors.
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More Reviews from Other Guests in Bertam Resort & Water Park Penang

8.9
Very Good
From 176 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

8.8

People often mention about Bertam Resort & Water Park Penang
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Family Friendly (31)
Hotel Area (29)
Bedroom (27)
Staff Friendliness (26)
Room Space (25)
Ambiance (23)
Bathroom (23)
Taste (23)
Surroundings (20)
Activity Option (19)
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Traveler Reviews Bertam Resort & Water Park Penang

Number of reviews per page
20
40
Customer reviews
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Wonderful for family gathering activities or family day with adjacent water park.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Such an amazing stay, I loved the vibes, I loved the food, and everything.
1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.
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Syafigah G. b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is cool👍🏻, really enjoyed staying there.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I love the whole resort ambience. My room smells good. I love it!
1 people find it helpful
Joy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great! Convenient, comfortable, clean, quiet, beautiful swimming pool, fun water park.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Nice environment and good service from the staff. Definitely will come again.
2 people find it helpful
Nor A. M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Friendly staff, instagrammable deco (almost all corners are instagrammable) & lots of fun activities!
+2
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Nice places & good for family vacation, if possible to offer stay with water park fees
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H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
We enjoyed staying here. The breakfast got varieties of food. The hotel room is very clean
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Z***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The staff is friendly and helpful, peaceful surrounding and the room is clean, neat, and spacious.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The room was wonderful and relaxing. Service staff was splendid.
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 43 week(s) ago
When checking in, I was changed to another room which was registered in someone else's name, when having breakfast, my room name was not the same as the name registered in my name causing confusion in confirming the room name which caused a 20 minute wait to go to breakfast
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1 people find it helpful
L***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Really had a wonderful time here. The room is okay but the hotel’s ambience, architecture, layout, interior and design are superbbb! Pool is extremely nice and huge. Breakfast was amazing with various selection of foods. Definitely gonna repeat again in the future.
+5
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 45 week(s) ago
Stayed for 3D2N. Asked for early check in at 1330 but need to wait until 1430 for the room. Went to the game room for billiard but the #of balls were incomplete and the snooker table seems need some repairment (balls would fall directly to the floor; or stuck in the pipe). No alcohol in any of the hotel restaurants. Room was spacious, clean and good natural lighting. However at night was a bit dark due to minimum lights. Breakfast was great with lots of options from malay, chinese and western. Restaurant gets crowded very quickly (there were ~4corporate gatherings during my stay). Hence early 7am breakfast would be safer. Gym area was great with lots of equipment - note that the hotel offers gym membership for public as well. Guests can join the Zumba class for an additional MYR30. Swimming pool closes at 8pm. Was crowded with kids and families from morning till ~7pm. Note that most of the hotel visitors are moslem, hence mostly wears a fully-covered swimsuit. Bertam Water park is walking distance, with ticket price for adult at MYR45. Room facing the water park was a bit noisy, with water park closes at 5pm. Also note the water park was mostly crowded with kids and families, mostly wearing fully-covered swimsuit. Tried the hot air balloon for MYR100. Ride took ~7mins and view was just okay. Nothing special. Overall nice stay but location was a bit far from the Georgetown (~1h drive). Food orders need to be picked up at the guardhouse (~2mins walking from lobby under the sun heat) as online food drivers were not allowed to come into the lobby.
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+5
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w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Beautiful hotel, very worth it and I didn't expect to get such a cheap price with the traveloka website. All facilities are complete and worth it for children
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1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Bertam Resort & Water Park Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.