Bertam Resort & Water Park Penang

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8.9
/10
Very Good
207 reviews

What Guests Say About Their Stay

L***a

10.0
/ 10
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.

E***a

10.0
/ 10
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!

Nor A. M. S.

10.0
/ 10
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.

H***G

8.5
/ 10
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.

N***h

10.0
/ 10
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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In the Area
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Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Bertam Resort & Water Park Penang is a 5-star resorts that has been welcoming guests since 2022. The accommodation went through a renovation in 2022. Bertam Resort & Water Park Penang is part of Independent. There are 282 rooms spread across 5 floors.
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What's around Bertam Resort & Water Park Penang

Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, , Kepala Batas, Seberang Perai, Penang, Malaysia, 13200
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Overview of Bertam Resort & Water Park Penang

Bertam Resort & Water Park Penang offers a refreshing escape with its vibrant water park and comfortable accommodation. The resort boasts a modern design with a focus on family fun and relaxation. Situated in a developing area of Penang, it provides a tranquil atmosphere away from the bustling city centre, yet remains accessible to key attractions. The neighbourhood offers a mix of local eateries and growing commercial establishments.

While a bit removed from Georgetown, Bertam Resort & Water Park Penang is accessible by taxi or ride-hailing services. Public transport options are available, though less frequent. The resort's distinctive feature is its integrated water park, making it an ideal choice for families seeking both leisure and adventure. It provides a comfortable and affordable base for exploring Penang's northern region.

Bertam Resort & Water Park Penang, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Bertam Resort & Water Park Penang Facilities

Featuring 282 rooms in total, Bertam Resort & Water Park Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The water park is the star attraction, featuring slides, pools, and play areas suitable for all ages. Families will appreciate the dedicated kids' zone, while thrill-seekers can enjoy the more adventurous rides. For those seeking relaxation, there are plenty of sun loungers and shaded areas around the pool.

The accommodation provides a range of facilities and amenities for guests, including .

Rooms are designed for comfort, with amenities such as Wi-Fi access, comfortable bedding, and private bathrooms. Some rooms may include a dedicated workspace, catering to digital nomads or those needing to catch up on work. In-room conveniences such as tea and coffee-making facilities are typically provided.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Bertam Resort & Water Park Penang

Expect a vibrant and family-friendly atmosphere at Bertam Resort & Water Park Penang. The daily vibe is generally lively, especially around the water park area. Mornings are usually quieter, perfect for a relaxed breakfast, while evenings often feature entertainment or themed events.

While specific organised tours may vary, the resort staff can usually assist with arranging transportation or recommending local attractions. Insider tip: familiarise yourself with the water park rules and opening hours to maximise your enjoyment. Be mindful of local customs and dress modestly when venturing outside the resort.

How to Get to Bertam Resort & Water Park Penang

The nearest major airport is a fair distance away, requiring around 30-60 minutes by taxi or car. Affordable bus connections to the city centre are available, though they may involve transfers. Consider pre-booking an airport transfer for a hassle-free arrival.

Food Near Bertam Resort & Water Park Penang

The hotel likely provides breakfast options, and some rooms may include kitchen or self-catering facilities. Nearby, you'll find a selection of local cafs and restaurants offering a taste of Penang cuisine. Convenience stores are also readily available for snacks and essentials.

Sample local delicacies such as Nasi Kandar or Char Kway Teow at nearby eateries. Budget-friendly options are plentiful, with many hawker stalls offering delicious and affordable meals.

Things to Do Around Bertam Resort & Water Park Penang

Explore the local area, which features a mix of modern developments and traditional villages. A historic temple can be found within a short drive, offering a glimpse into Penang's rich cultural heritage. A lively night market operates nearby on certain evenings, providing a vibrant atmosphere and opportunities to sample local street food.

Consider a one-day itinerary that includes a visit to the temple, followed by an afternoon at the water park. For a two-day extended stay, explore the night market and venture further afield to discover other attractions in northern Penang. Enjoy the daytime activities at the water park and the evening entertainment options at the resort or nearby.

Why Bertam Resort & Water Park Penang is Popular Among Travellers

Bertam Resort & Water Park Penang is popular among travellers, especially families, due to its integrated water park and affordable prices. Repeat visitors often appreciate the convenience of having both accommodation and entertainment in one place. The resort offers excellent value-for-money, providing a unique experience that combines relaxation and adventure.

Tips for First-Time Visitors

For families, consider booking a room with direct access to the pool or water park area. Pack light clothing suitable for the tropical climate, along with swimwear and sunscreen. A universal adaptor may be needed for electronic devices. Be aware of local customs and dress modestly when visiting religious sites.

English is widely spoken in Penang, making communication relatively easy. However, learning a few basic Malay phrases can enhance your interactions with locals. Be mindful of traffic conditions, especially during peak hours.

Best Time to Stay at Bertam Resort & Water Park Penang

The peak season in Penang is typically during school holidays and festive periods, when the weather is generally sunny and dry. However, prices may be higher and the water park more crowded. The off-peak season offers lower prices and fewer crowds, but there may be occasional rain showers.

Consider planning your visit around local events or festivals for a unique cultural experience. Quieter times of the year are ideal for budget-conscious travellers seeking a more relaxed atmosphere.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Bertam Resort & Water Park Penang

Facility

  • Outdoor pool
  • Poolside bar
  • Children pool
  • Swimming pool
Others Bertam Resort & Water Park Penang
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Front desk
  • Bellboy service
  • Doorman
  • 24-hour security
  • Currency exchange
  • Luggage storage
  • Concierge
  • Medical service

Accommodation Facilities

  • Family room
  • Car park
  • Smoking area

Family & Kids

  • Children's pool
  • Children's club

Public Facilities

  • Elevator
  • Room service
  • Restaurant
  • Safety deposit box

Meals & Dining

  • Café
  • Breakfast buffet
  • Breakfast
  • Poolside Bar

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Activity & Leisure

  • Sauna
  • Outdoor pool

Accessibility

  • Accessible parking

Business Facilities

  • Meeting facilities
  • Conference room

Accommodation Policy & General Information in Bertam Resort & Water Park Penang

Minimum Age Policy

Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bertam Resort & Water Park Penang
282
Number of floors in Bertam Resort & Water Park Penang
5
Another facilities in Bertam Resort & Water Park Penang
Laundry Service, 24-hour front desk, Front desk, Bellboy service, Doorman

Frequently asked question in Bertam Resort & Water Park Penang

Does the Bertam Resort & Water Park Penang provide a late check-out?
Yes, Bertam Resort & Water Park Penang may offer late check-out options, subject to availability and potential additional charges. It's recommended to request a late check-out in advance during your booking process or upon arrival at the hotel to ensure availability.
Does the hotel provide early check-ins?
Early check-in at Bertam Resort & Water Park Penang is subject to availability and cannot be guaranteed in advance. If you arrive early, the hotel staff will do their best to accommodate your request, but it is recommended to inform the hotel in advance of your early arrival. Please note that additional charges may apply for early check-ins. To ensure a smooth experience, consider booking an additional night if you require guaranteed access to your room before the standard check-in time.
Is the Bertam Resort & Water Park Penang pet-friendly?
Bertam Resort & Water Park Penang does not accommodate pets. Guests are advised to make alternative arrangements for their pets prior to their stay. This policy ensures a comfortable and safe environment for all guests.
What is the cancellation policies?
The cancellation policies for Bertam Resort & Water Park Penang may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options such as free cancellation within a certain period before check-in, or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information regarding your booking, please review the cancellation policy details provided during the booking process on the Traveloka platform. This will give you a clear understanding of any potential charges or deadlines associated with cancelling your reservation.
Does the hotel provide a car park?
Yes, Bertam Resort & Water Park Penang provides car parking facilities for its guests. You can conveniently park your vehicle at the hotel during your stay.
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More Reviews from Other Guests in Bertam Resort & Water Park Penang

8.9
Very Good
From 176 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

8.8

People often mention about Bertam Resort & Water Park Penang
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Family Friendly (31)
Hotel Area (29)
Bedroom (27)
Staff Friendliness (26)
Room Space (25)
Ambiance (23)
Bathroom (23)
Taste (23)
Surroundings (20)
Activity Option (19)
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Traveler Reviews Bertam Resort & Water Park Penang

Number of reviews per page
20
40
Customer reviews
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Wonderful for family gathering activities or family day with adjacent water park.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Such an amazing stay, I loved the vibes, I loved the food, and everything.
1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Nice place to stay with small children. Clean and spacious room. Many things to do here. We had a great staycation here.
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Syafigah G. b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is cool👍🏻, really enjoyed staying there.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
All seems so good about this resort. The room, the staff, the food, the activity, and it's worth the price. Keep it up!
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I love the whole resort ambience. My room smells good. I love it!
1 people find it helpful
Joy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Great! Convenient, comfortable, clean, quiet, beautiful swimming pool, fun water park.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Nice environment and good service from the staff. Definitely will come again.
2 people find it helpful
Nor A. M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The stay was pleasant with friendly staff. The hotel was clean, and you could literally see the staff cleaning at all times to ensure the cleanliness is of utmost importance for the hotel. Recommended.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Friendly staff, instagrammable deco (almost all corners are instagrammable) & lots of fun activities!
+2
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice places & good for family vacation, if possible to offer stay with water park fees
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H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
A very big swimming pool, the kids like it very much. The room is quite clean. Enjoy eating buffet breakfast here. It is ideal for family vacation. Enjoy the relaxing vacation staying here.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
We enjoyed staying here. The breakfast got varieties of food. The hotel room is very clean
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Z***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The staff is friendly and helpful, peaceful surrounding and the room is clean, neat, and spacious.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The room was wonderful and relaxing. Service staff was splendid.
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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Very comfortable, friendly staff, and delicious breakfast with a wide selection. The hotel is quiet, clean, and family-friendly. Booked last minute, it was well worth it. Will definitely return again 😃
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 47 week(s) ago
When checking in, I was changed to another room which was registered in someone else's name, when having breakfast, my room name was not the same as the name registered in my name causing confusion in confirming the room name which caused a 20 minute wait to go to breakfast
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1 people find it helpful
L***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Really had a wonderful time here. The room is okay but the hotel’s ambience, architecture, layout, interior and design are superbbb! Pool is extremely nice and huge. Breakfast was amazing with various selection of foods. Definitely gonna repeat again in the future.
+5
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 49 week(s) ago
Stayed for 3D2N. Asked for early check in at 1330 but need to wait until 1430 for the room. Went to the game room for billiard but the #of balls were incomplete and the snooker table seems need some repairment (balls would fall directly to the floor; or stuck in the pipe). No alcohol in any of the hotel restaurants. Room was spacious, clean and good natural lighting. However at night was a bit dark due to minimum lights. Breakfast was great with lots of options from malay, chinese and western. Restaurant gets crowded very quickly (there were ~4corporate gatherings during my stay). Hence early 7am breakfast would be safer. Gym area was great with lots of equipment - note that the hotel offers gym membership for public as well. Guests can join the Zumba class for an additional MYR30. Swimming pool closes at 8pm. Was crowded with kids and families from morning till ~7pm. Note that most of the hotel visitors are moslem, hence mostly wears a fully-covered swimsuit. Bertam Water park is walking distance, with ticket price for adult at MYR45. Room facing the water park was a bit noisy, with water park closes at 5pm. Also note the water park was mostly crowded with kids and families, mostly wearing fully-covered swimsuit. Tried the hot air balloon for MYR100. Ride took ~7mins and view was just okay. Nothing special. Overall nice stay but location was a bit far from the Georgetown (~1h drive). Food orders need to be picked up at the guardhouse (~2mins walking from lobby under the sun heat) as online food drivers were not allowed to come into the lobby.
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+5
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w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Beautiful hotel, very worth it and I didn't expect to get such a cheap price with the traveloka website. All facilities are complete and worth it for children
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1 people find it helpful
Number of reviews per page
20
40

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