Zermatt Hotel

Best stay ever but the customer representatives is not so friendly..

Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.

Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep

Close to town

Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.

Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.

Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them

Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.

Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms

Nice and clean hotel. Good for travellers who wants to have a night rest.

comfortable room but a little bit noisy outside my room (103) in the morning.

tv channel was not so satisfied beside the quality of some channel are quality

very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..

This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.

No window.. no parking.. Staff to arrogance.. i dont like this hotel

Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.

The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.

It's an ideal budget place, which is a 5 min walk from the bus station and wide choice of restaurants on the door step, lots places to book your tours from too

Very good place and it also near to the restaurant. Valiable price and easy to find.

Free parking and easy to locate the hotel. Fine choice for a short stay. Suitable for couples to spend their night.