1. Hotel
  2. Malaysia(5,795 hotel)
  3. Pahang(406 hotel)
  4. Cameron Highlands(120 hotel)
  5. Tanah Rata(76 hotel)
  6. Zermatt Hotel

Zermatt Hotel

38, Jalan Besar, Cameron Highlands, Tanah Rata, Cameron Highlands, Pahang, Malaysia, 39000
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According to 13 guests
Best location nearby interesting places.
Ruhayati B. J.
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Based on 13 traveler reviews
24-Hour Front Desk

Nearby attractions
Cameron Highlands
(0.06 km)
SMK Mahmud
(92.81 km)
Taman Negara National Park
(114.28 km)
Bentong Hospital
(120.37 km)
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Review by Traveloka users

5 Traveloka customers have stayed in this hotel and given reviews:

Hot at night, please attach air-con service.
Very good facility, clean & happening.
Such a great moment...thank you and keep it up for zematt hotel team
The hotel is way far from my expectation. rm170 for budget hotel. No lift small room even no space to pray. no cupboard. it's just budget hotel at expensive price. hot water not functioning. a lot of mosquito. unfriendly desk help. no daily housekeeping. I ask for mosquito spray but no respond.
Best location nearby interesting places.
Based on
13 reviews
Review from
Solo travel1
Friends getaway2
Rating Result
Very Bad
Very Good
white j
Clean hotel at Cameron Highland
Located at center of Tanah Rata, easy to get food around, and not far from the hillside. The room not so big and the facility normal, but clean and the staff very kind. No private parking lot, so need park the car along road, and at night a little bit noisy, since just along the road
Family - Sep 3, 2017
So bad I cut my stay short!
I'm used to budget hotels and low cost travelling but I have to say this is possibly the worst hotel I have stayed in in Asia. So bad, I checked out a day early and cut short my Cameron Highlands trip! Check in - I was simply handed my key. My room was clearly 'made up' ready for me but I'm not sure how well... or whether with fresh items! Bed sheets were yellowing (clean?) and covered in long hairs. Bed had an uncomfortable dip in the mattress. I had a twin room and moved from one bed to the other in the night because my sheets felt so damp. The whole room felt damp and smelt like fungus. The windows were open on my arrival to try and air this but it only got worse once I closed them. Everything felt damp. Any clothes I left out were damp when I put them on. The smell and damp air kept me awake at night. You know when you can feel damp air hanging heavy on your chest? Mould even showed on the ceiling. The room is not made up for you if you stay more than one night - but my towels could not dry in the damp air. In fact, although my towels were rolled neatly on my bed on arrival, their discolouration made we wonder as to their cleanliness as well... great. Squashed mosquitos on walls, dust bunnies on the floor, sticky surfaces... it had been swept for sure but certainly not cleaned properly for a long time. There was barely a scrap of loo roll in the bathroom, just an almost finished roll hanging limply where it had been grabbed and torn off by the previous guest. I had to ask for more in the first hour. Staff looked perplexed about this. Finally... no staff explained how to heat my shower. So when I woke up to get ready for my tour, I only had cold water. I went to reception at 7:30am to ask for help but nobody was there. I tried calling the hotel phone numbers and all were closed. No one to help. Even after another hotel guest helped me by showing me the outside heater switch (which I left on after that!) I still had only luke warm water for the rest of my stay, both mornings. Two nights with of showers and a dirty, damp, smelly room... I was glad to leave a day early. Never again.
- Feb 5, 2017
they are not clean room if you stay more than night
They are not clean room if you stay more than night. They're not change bed sheets , not change towel Should book others hotel nearby , it's cheaper than this hotel also. I was very disappoint with this hotel Moreover , you have to lift your luggages by yourself . No lifts. No staff when I arrived to check-in. When I met staff they always pester speak to sell ticket and tours.
Family - Jan 17, 2017
New and clean hotel
I stayed in a family deluxe booked through an agency but later found out it is cheaper if you book directly from the hotel. It opened three months ago which explained why it is very clean and the rooms are readily available. The disadvantages to this hotel are; its lobby is located on the 1st floor, I have to climb three floors to my room, no bottled water despite it being stated on the flyer, no security access (though I think they have plans to) and no private parking. You can borrow a hairdryer from the reception. It is located in a shophouse with numerous other similar hotels and Indian restaurants. Other than that, it's all right to stay for a night.
Family - Mar 25, 2016
New Modern Hotel - a comfortable stay
This is a new or newly renovated hotel in Tanah Rata. It was very clean and neat as a pin, not large but bright comfy rooms with modern decor. The bathroom is large with modern fixtures. The shower is part of the room without a partition, so the whole room gets wet. There are English stations (BBC) on the TV. The rooms are cleaned promptly in the morning. There is no lounge/common area in the lobby, no breakfast and no elevator, so you must take the steps to the 2nd and 3rd floors. It is within a block of the bus station and lots of restaurants and shops up and down the street. There is a plaza across the street up a block with more restaurants at the back and a good laundry. We did a visit to the tea hills the Bharat Tea plantation, about 20 minutes by taxi, hiked down into the valley and enjoyed tea and scones at the tea house back at the top. You will have to arrange a taxi for the return as there are none waiting.
Family - Feb 23, 2016
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Tours
  • Public Facilities
    • Coffee shop
    • Parking
  • Connectivity
    • Free WiFi

Zermatt Hotel is located in area / city Tanah Rata.

There are plenty of tourist attractions nearby, such as Cameron Highlands within 0.06 km, and Taman Negara National Park within 114.28 km.

About Zermatt Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zermatt Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Zermatt Hotel is the right place to stay.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.