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Le Suffren Hotel & Marina
Hotels
8.0
/10
Very Good
316 reviews
What Guests Say About Their Stay
Marie
10.0
/ 10
Didn't dtay at the Suffern they Upgraded us to the sister hotel club room suite Laboudonnais which was fantastic
marie clarel
10.0
/ 10
Our apartment were cleaned every day the two ladies Jamie and (so sorry ) can't remember her name
The chefs Jonathan Charles came over personally to address and issue we had and his assitance were a hand to solve the issue we had thank you to the amazing food and breakfast ,and all the the waiters were very helpful and we couldn't have asked for anything else, spa were amazing most day were felted very relax specially to eloon for helping with an issues
Specially Dickens
Allover it was a lovely relaxing holiday
Jennifer
10.0
/ 10
The hotel was pleasant, clean and staff was friendly. The hotel was walking distance to the shopping. The breakfast was delicious.
In the Area
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Le Caudan, Po Box 91, Port Louis, Mauritius
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Le Suffren Hotel & Marina
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What's around Le Suffren Hotel & Marina
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Le Caudan, Po Box 91, Port Louis, Mauritius
Discover More About Le Suffren Hotel & Marina
Location
Le Suffren Hotel & Marina is located in area / city Port Louis.
About Le Suffren Hotel & Marina
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Le Suffren Hotel & Marina exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Le Suffren Hotel & Marina.
All facilities in Le Suffren Hotel & Marina
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Turkish bath
- Spa
- Marina
- Garden
- Beach towel
- Shops
- Health club
- Private beach nearby
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
General
- Smoking area
- Banquet
- Reception hall
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Business center
Nearby Facilities
- Hair salon
- ATM/Banking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Le Suffren Hotel & Marina
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately EUR 19 per person
- Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: EUR 22.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: EUR 95
- New Year's Eve (December 31) Gala Dinner per adult: EUR 105
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. This property's New Year's Eve Gala Dinner is available in at 2 onsite restaurants; advance reservations required. Mandatory Gala Dinner fees vary depending on the restaurant selected. Fees are collected at check-in.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Le Suffren Hotel & Marina | 112 |
Number of floors in Le Suffren Hotel & Marina | 3 |
Another facilities in Le Suffren Hotel & Marina | Shops, Beach umbrella, Outdoor pool, Turkish bath, Spa |
Frequently asked question in Le Suffren Hotel & Marina
What are available facilities at Le Suffren Hotel & Marina?
There are top facilites at Le Suffren Hotel & Marina such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Suffren Hotel & Marina?
The standard check-in time at Le Suffren Hotel & Marina is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Le Suffren Hotel & Marina provide breakfast?
Yes, Le Suffren Hotel & Marina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Le Suffren Hotel & Marina
Other sources (316)
8.0
Very Good
From 316 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
8.6
Service and Facilites
8.0
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Traveler Reviews Le Suffren Hotel & Marina
Number of reviews per page
20
40
Top reviews
Paul
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The Hotel was not busy , yet it was always difficult getting served. The hotel hosted a Private function on our second night that took up the entire wharf area. We were able to sit in the area. There wasn’t any restaurant service that evening. We had to leave the hotel for diner. The music was very loud and continued well past 2am. The hotel did leave a notice in our room the morning of apologizing in advance for the anticipated loud music.This event was not a last minute event. We should have been notified prior to our stay allowing us to make changes .
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Holly
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The service in all areas were very slow & inconsiderate. Place was lovely, clean and safe. A lot of staff doing very little and chatting instead of serving drinks & food when needed. Very expensive for service you could not get.
Marie
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Didn't dtay at the Suffern they Upgraded us to the sister hotel club room suite Laboudonnais which was fantastic
Crystal
Leisure
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room service never delivered and no response from management when this was brought to their attention that evening. No elevators, but staff willing to carry bags. Nor.ally it is probably quiet, but late music on lunar new year
Georgina
Leisure
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
More food options
Georgina
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
More options of food and more open hours for meals
Carol
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
My husband entered the bathroom of our room and he handle fell off , trapping him in the bathroom I had to call twice before someone came .This was fixed by 5:25.At7 on our way to dinner I stopped by the desk to express surprise that no one had checked on us, said they were sorry, and was told they meant too but were very busy we were given a transfer to the ship( which was not better than waiting for the free bus, and I drink which I declined. The individual servers were nice but napkins were hard to find, coffee at breakfast a rare commodity. Yes they were extremely busy with cruise ships debarking and embarking , but this wasn't a surprise. Close to the port and harborside center but if I am sure here are other hotels
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hong wu
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
It took more than 40 m to check out. Too many guests crowned in the lobby for checking out.
marie clarel
Business and Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Our apartment were cleaned every day the two ladies Jamie and (so sorry ) can't remember her name
The chefs Jonathan Charles came over personally to address and issue we had and his assitance were a hand to solve the issue we had thank you to the amazing food and breakfast ,and all the the waiters were very helpful and we couldn't have asked for anything else, spa were amazing most day were felted very relax specially to eloon for helping with an issues
Specially Dickens
Allover it was a lovely relaxing holiday
Read More
Mohamed
Business
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Location and room was good.
Breakfast was the same all days. I think they can improve on it.
Aniel
Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Good location. The half board was good but make sure you know the rules before ordering your dinner.
Jennifer
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The hotel was pleasant, clean and staff was friendly. The hotel was walking distance to the shopping. The breakfast was delicious.
sampat
Business and Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Food quality could be better. The hospitality service could be improved
Patrick
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Great service in a very practical location: Walking distance to the restaurants on the waterfront. Walking distance to downtown port-Louis. Easy access to the mortorway leading to the main parts of the island
XIAOZHONG
Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Nice hotel, walking distance from downtown, clean, comfortable
James
Business
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The hotel is fairly nice, but makes attempts at luxury at the sacrifice of quality service. For example, it is extremely difficult to get prompt service at almost all meals because staff are often dismissive and absent, but they'll correct you on the proper use of a butter knife. The food is fairly good. The outdoor bar service is prompt.
I stayed for a week and my room was only cleaned once - the same wad of hair and pieces of small plastic were never vacuumed from the carpet.
Last, on the final Friday of my stay, the bar BLASTED music until past 23:00. Even with earplugs the bass reverberated around my room, disrupting my sleep. There were no posts or clear communication warning that this was to occur that evening.
I'm sure the hotel will respond to this review with a "we are deeply sorry and will fix this" message, however, looking back on the years of similar, negative reviews, the service ill probably continue as I experienced it.
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Gordon
4.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Greeted by a completely disinterested receptionist. Shown to room along a brightly lit but rather damp smelling ground floor corridor. Room ok, no view, overlooking the hotel car park but looks freshly refurb'd.
Bathroom definitely needing attention with shower cubicle noticeably mouldy, a sink plug that doesn't work, a toilet handle broken, light bulb out.
The advertised water taxi for whatever reason wasn't on so either a walk, or a bumpy ride by road to the adjacent marina shops.
These are small points but at the price point charged they are important.
Aside from breakfast we had some rather bland bar snacks in a very (very) loud hotel bar with DJ. Found a much better local place to eat in town the following night.
Sent a letter the night before to 'remind' us to check out no later than midday!
Check out process chaotic with a cruise departure being delayed. The booked taxi by reception never turned up and despite paying at time of booking, have today received an email asking for payment.
Unfortunately on this occassion, a below average stay.
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Katyiria
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Everyone was very informative. Very helpful. Great team.
Anil
Leisure with Partner
6.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Didn’t like the extremely noisy parties they have every weekend . Didn’t like that the air condition was erratic. Didn’t like that they advertise shuttle boat service that they never offered. Didn’t like that the mobile devices didn’t charge properly . Didn’t like the limited ala carte menue they offered. They room rates are exorbitant but they pale beside their sister hotel which is not much more rate wise.
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Carol
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
We were only there 1 night. A cyclone had come through the area a few days before we arrived and had done considerable damage . Inspite of that our stay was excellant....staff great....food great.....breakfast buffet wonderful. Would recommed.
Number of reviews per page
20
40
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