Casa Malca

Hotels
9.0
/10
Exceptional
410 reviews

What Guests Say About Their Stay

Katherine

10.0
/ 10
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!

Sara

10.0
/ 10
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.

Edward

10.0
/ 10
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
In the Area
See Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Casa Malca is a hotel is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Casa Malca Address: Map & Location

Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More Places
Others Casa Malca
Others 2 Casa Malca

Discover More About Casa Malca

Location


Casa Malca is a hotel is located at Tulum.

About Casa Malca

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Malca exclusively for you.

Casa Malca is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Casa Malca.

All facilities in Casa Malca

Others Casa Malca
Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Wine release events
  • Garden
  • Beach towel
  • Library
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool cabanas

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Welcoming drinks

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Microwave (shared)
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Casa Malca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Malca
70
Number of floors in Casa Malca
2
Another facilities in Casa Malca
Romantic proposal packages, Hot tub, Outdoor pool, Indoor pool, Wine release events

Frequently asked question in Casa Malca

What are available facilities at Casa Malca?
There are top facilites at Casa Malca such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Casa Malca?
Check-in time at Casa Malca is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Casa Malca provide breakfast?
Yes, Casa Malca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Casa Malca?
Casa Malca is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Casa Malca have?
Casa Malca has 2 floors.
See All

More Reviews from Other Guests in Casa Malca

9.0
Exceptional
From 410 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
Bradley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our experience at Casa Malca was great. We checked out from another
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room and the staff were amazing.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Luz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Tanquil
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
shahbaz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Awesome service
Yan
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing
Sergei
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

it was better when i stayed 3 yeas ago.
AUBREY
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Awesome, great staff
Cristiane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great place to enjoy life. Treated like a royal couple.
Raffaele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I did not receive an upgrade!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Casa Malca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 410 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
Bradley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our experience at Casa Malca was great. We checked out from another
Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room and the staff were amazing.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Luz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Tanquil
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
shahbaz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Awesome service
Yan
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing
Sergei
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

it was better when i stayed 3 yeas ago.
AUBREY
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Awesome, great staff
Cristiane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great place to enjoy life. Treated like a royal couple.
Raffaele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I did not receive an upgrade!
Number of reviews per page
20
40