注意：这家酒店以前名为Casa Malca
玛尔卡家庭旅馆位于图卢姆的一个好街区，是一家酒店。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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玛尔卡家庭旅馆
酒店
9.2
/10
超棒
455个评论
客人对住宿的评价
Samantha
10.0
/ 10
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
galina
10.0
/ 10
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
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Luca
10.0
/ 10
Todo estuvo sobresaliente y la atención del personal fue tal que nos sentimos como en nuestra propia casa.
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在该地区
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Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
主要设施
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游泳池
餐厅
24 小时前台
停车场
WiFi
可用房型-玛尔卡家庭旅馆
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玛尔卡家庭旅馆周围有什么
Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
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进一步了解玛尔卡家庭旅馆
General
在图卢姆海滩附近
Location
玛尔卡家庭旅馆位于图卢姆，距离圣卡安生态保护区 0.3 英里（0.6 公里），距离图卢姆玛雅遗址 7.8 英里（12.5 公里）。 此海滩酒店距离大溶洞 8.4 英里（13.5 公里），距离水之源主题乐园 16.3 英里（26.3 公里）。
Attractions
显示的距离精确至 0.1 英里或公里。
图卢姆海滩 - 0.1 公里 / 0.1 英里
圣卡安生态保护区 - 0.6 公里 / 0.3 英里
Ven a la Luz雕塑 - 2.4 公里 / 1.5 英里
阿昆海滩 - 3.6 公里 / 2.2 英里
海滩 - 5 公里 / 3.1 英里
斯菲尔异客现代美术馆 - 5.7 公里 / 3.5 英里
美洲虎公园 - 6.4 公里 / 4 英里
图卢姆国家公园 - 6.5 公里 / 4.1 英里
图伦美洲虎观景点 - 6.6 公里 / 4.1 英里
美洲虎公园入口 - 6.6 公里 / 4.1 英里
拉斯帕尔马斯公共海滩 - 7.9 公里 / 4.9 英里
亨纳布生活中心 - 8.6 公里 / 5.4 英里
普拉亚帕莱索 - 8.8 公里 / 5.5 英里
Holistika艺术漫步 - 10.5 公里 / 6.5 英里
两水公园 - 11.1 公里 / 6.9 英里
附近的机场有：
图卢姆国际机场 (TQO) - 49.1 公里 / 30.5 英里
坎昆国际机场 (CUN) - 126.6 公里 / 78.7 英里
玛尔卡家庭旅馆的主要机场是坎昆国际机场 (CUN)。
Facilities
到全方位服务的 SPA 放松一下；在这里，您可以享受按摩、身体护理和面部护理。您可以充分利用健身俱乐部、室外游泳池和室内游泳池等度假设施。此艺术装饰风格酒店的其他特色包括免费 WiFi、礼宾服务和婚庆服务。
Business Facilities
特色服务/设施包括商务中心、干洗/洗衣服务和24 小时前台服务。计划在图卢姆举办活动？这家酒店拥有 120 平方米（1292 平方英尺）的空间，包括会议中心和3 间会议室。酒店设有收费的24 小时往返机场班车，此外还提供免费自助停车。
Dining
酒店设有 2 间餐厅 ，您不妨选择到Philosophy享用无国界融合菜；也可以待在房间里，享受 24 小时送餐服务。每天一次免费招待会举行免费招待会，您可以借此结识其他住客。您可以到酒吧/酒廊，点一杯喜欢的饮品，畅饮一番。每日 08:00 至 11:00 提供免费的即点即煮早餐。
Rooms
有 70 间特色装修的客房提供iPod 基座和迷你吧；您定能在旅途中找到家的舒适。您的加厚层卧床备有羽绒被和埃及棉床单。客房设有私人备有家具的阳台或露台。提供免费无线网络，方便您与朋友保持联系。配备淋浴设施的私人浴室提供大花洒淋浴喷头和名牌洗护用品。
玛尔卡家庭旅馆的所有设施
游泳池
休闲设施
健身中心
多功能厅
公共空间
活动
- 浪漫求婚套件
- 室外游泳池
- 室内泳池
- 葡萄酒发布活动
- 花园
- 沙滩巾
- 野餐区
- 图书馆
- Spa
- 健身俱乐部
- 桑拿
- 蒸汽浴室
- 海滩小屋
- 泳池小屋
酒店服务
- 多语言员工
- 婚礼服务
- 行李寄存
- 搬运工
- 24小时接待员
- 门房
- 洗衣服务
- 迎宾饮品
一般
- 宴会
- 舞厅
- 接待厅
- 露台
- 微波炉（共用）
- 吸烟区
- 停车场
体育和娱乐
- 健身
- 桨网球
- 沙滩排球
- 排球
- 台球
商业设施
- 会议中心
- 商务设施
- 会议室
- 会议室
交通
- 自行车存放处
- 机场接送
- 安全停车场
公共设施
- 大堂咖啡/茶
- 停车场
- 保险箱
家庭友好设施
- 儿童游戏
- 儿童游泳池
无障碍性
- 轮椅通道
- 无障碍通道
食物和饮品
- 早餐
连接
- 免费WiFi
住宿政策与一般信息在玛尔卡家庭旅馆
重要备注
计划在入住时间以外办理入住手续（例如清晨或深夜）？您可以直接与酒店安排！
入住/退房时间
入住：
15:00 - 00:00
退房：
在此之前 12:00
一般入住手续说明
- 可能需收取加人费用，具体费用取决于住宿的政策。
- 入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
- 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
- 此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
- 该住宿场所采用的安全设施包括：灭火器和急救包。
- 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
宠物
Limited Number Of Pets In Room
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一般信息
热门设施 | 游泳池, 餐厅, 24 小时前台, 停车场, WiFi |
入住/退房时间 | 从 15:00 - 00:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
玛尔卡家庭旅馆 的可用房间 | 70个房间 |
玛尔卡家庭旅馆 的楼层数是多少 | 2 层 |
在玛尔卡家庭旅馆的其他设施 | {显示设施类型} |
常见问题解答在玛尔卡家庭旅馆
玛尔卡家庭旅馆有哪些可用设施？
玛尔卡家庭旅馆有顶级设施，例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi。（有些可能需要额外收费）
玛尔卡家庭旅馆的常规入住和退房时间是什么？
玛尔卡家庭旅馆标准入住时间开始于15:00 - 00:00最晚退房时间为在此之前 12:00
玛尔卡家庭旅馆提供早餐吗？
是，玛尔卡家庭旅馆提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
玛尔卡家庭旅馆 是几星级酒店？
玛尔卡家庭旅馆 是一家 5.0 星级酒店。
玛尔卡家庭旅馆 一共有几层楼？
玛尔卡家庭旅馆 共设有 2 层楼。
查看所有
更多旅客的评论在玛尔卡家庭旅馆
综合评分和评论 Casa Malca
其他来源 (455)
9.2
超棒
基于 455 条评论
清洁度
9.4
客房舒适度
9.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Casa Malca
每页评论数
20
40
热门评论
Samantha
家庭
10.0
/10
评论于 13几周前
Expedia Group verified review
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
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Halison
朋友和家人 家庭
2.0
/10
评论于 15几周前
Hotels.com verified review
I was asked to review some policies of this hotel afeter some complains of other customers.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
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galina
10.0
/10
评论于 16几周前
Expedia Group verified review
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
阅读更多
Maribel
休闲 双人入住
8.0
/10
评论于 18几周前
Expedia Group verified review
El servicio es muy bueno todos son muy amables, los precios (como todo Tulum) me parecen elevados, un agua $230 pesos
La playa es hermosa y la mantienen bien, al alberca es pequeña y en esa época que fuimos se sentía muy fría.
Me gustó pero no fue mi top
André
双人入住
10.0
/10
评论于 18几周前
Hotels.com verified review
Tudo excepcional. Equipe muito atenciosa e pró ativa.
richard
休闲 双人入住
8.0
/10
评论于 21几周前
Expedia Group verified review
Staff was great, the hotel was not too crowded so it was enjoyable.
Hazal
双人入住
2.0
/10
评论于 25几周前
Hotels.com verified review
Unfortunately, our experience did not meet expectations, especially considering the price point.
Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness.
There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached.
Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing.
Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods.
Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well.
Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
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Luca
朋友和家人 家庭
10.0
/10
评论于 25几周前
Hotels.com verified review
Todo estuvo sobresaliente y la atención del personal fue tal que nos sentimos como en nuestra propia casa.
Andrea
休闲 好友同行
10.0
/10
评论于 28几周前
Expedia Group verified review
Habitación inmensa muy cómoda!
Bradley
10.0
/10
评论于 29几周前
Expedia Group verified review
Our experience at Casa Malca was great. We checked out from another
Katherine
休闲 家庭
10.0
/10
评论于 29几周前
Expedia Group verified review
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
双人入住
10.0
/10
评论于 29几周前
Expedia Group verified review
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
休闲 双人入住
10.0
/10
评论于 30几周前
Expedia Group verified review
The room and the staff were amazing.
Ahmed ali
双人入住
10.0
/10
评论于 31几周前
Hotels.com verified review
Toda la experiencia es maravillosa. Atención muy amable y servicios espectaculares.
Jose
休闲 双人入住
10.0
/10
评论于 31几周前
Expedia Group verified review
Muy buena la atencion
Edward
休闲
10.0
/10
评论于 32几周前
Expedia Group verified review
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Desislava
休闲 家庭
10.0
/10
评论于 32几周前
Expedia Group verified review
Wunderbare Anlage
Luz
朋友和家人 家庭
10.0
/10
评论于 32几周前
Hotels.com verified review
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Tanquil
休闲 好友同行
10.0
/10
评论于 33几周前
Expedia Group verified review
The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
ruben
朋友和家人 好友同行
6.0
/10
评论于 36几周前
Hotels.com verified review
7
每页评论数
20
40
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