Casa Malca位于图卢姆的一个好街区，是一家酒店。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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玛尔卡家庭旅馆
酒店
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9.2
/10
超棒
460个评论
客人对住宿的评价
Eric
10.0
/ 10
Great hotel with nice beach, pool and food! Staff was very friendly. Highly recommend Casa Malca!
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Samantha
10.0
/ 10
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
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galina
10.0
/ 10
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
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在该地区
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Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
主要设施
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游泳池
餐厅
24 小时前台
停车场
WiFi
可用房型-玛尔卡家庭旅馆
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Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
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位置
Casa Malca位于图卢姆的一个好街区，是一家酒店。
关于Casa Malca
从商务活动到公司聚会，Casa Malca都能为您和您的同事提供完善的服务和设施。
您是购物狂吗？入住Casa Malca一定会让您沉醉于附近众多的购物中心。
并非所有酒店都允许携带宠物的客人入住，但Casa Malca凭借其特殊的政策欢迎您的毛茸茸的朋友。这家宠物友好型酒店让您无需担心将宠物留在家里就能享受假期。
Casa Malca是您寻求奢华假期享受的绝佳选择。在这里享受最优质的服务，让您的假期难忘。
水疗护理是这家酒店的主要特色之一。让放松的护理让您焕发活力。
在Casa Malca享受各种娱乐设施的乐趣，这里适合您和全家人一起度过美好的家庭假期。
Casa Malca不仅靠近各种您探险的景点，而且还能让您拥有愉快的住宿体验。
最高品质的服务加上其广泛的设施，让您获得极致的假期体验。
入住期间，一定要去这家酒店的健身中心锻炼一下。
无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。
获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
在Casa Malca入住期间，留下珍贵而难忘的回忆。
玛尔卡家庭旅馆的所有设施
游泳池
休闲设施
健身中心
多功能厅
公共空间
活动
- 浪漫求婚套件
- 室外游泳池
- 室内泳池
- 葡萄酒发布活动
- 花园
- 沙滩巾
- 野餐区
- 图书馆
- Spa
- 健身俱乐部
- 桑拿
- 蒸汽浴室
- 海滩小屋
- 泳池小屋
酒店服务
- 多语言员工
- 婚礼服务
- 行李寄存
- 搬运工
- 24小时接待员
- 门房
- 洗衣服务
- 迎宾饮品
一般
- 宴会
- 舞厅
- 接待厅
- 露台
- 微波炉（共用）
- 吸烟区
- 停车场
体育和娱乐
- 健身
- 运动场
- 沙滩排球
- 排球
- 台球
商业设施
- 会议中心
- 商务设施
- 会议室
- 会议室
公共设施
- 大堂咖啡/茶
- 停车场
- 保险箱
家庭友好设施
- 儿童游戏
- 儿童游泳池
交通
- 自行车存放处
- 安全停车场
无障碍性
- 轮椅通道
- 无障碍通道
食物和饮品
- 早餐
连接
- 免费WiFi
住宿政策与一般信息在玛尔卡家庭旅馆
重要备注
计划在入住时间以外办理入住手续（例如清晨或深夜）？您可以直接与酒店安排！
入住/退房时间
入住：
15:00 - 00:00
退房：
在此之前 12:00
一般入住手续说明
- 可能需收取加人费用，具体费用取决于住宿的政策。
- 入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
- 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
- 此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
- 该住宿场所采用的安全设施包括：灭火器和急救包。
- 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
宠物
Limited Number Of Pets In Room
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一般信息
热门设施 | 游泳池, 餐厅, 24 小时前台, 停车场, WiFi |
入住/退房时间 | 从 15:00 - 00:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
玛尔卡家庭旅馆 的可用房间 | 70个房间 |
玛尔卡家庭旅馆 的楼层数是多少 | 2 层 |
在玛尔卡家庭旅馆的其他设施 | {显示设施类型} |
常见问题解答在玛尔卡家庭旅馆
玛尔卡家庭旅馆有哪些可用设施？
玛尔卡家庭旅馆有顶级设施，例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi。（有些可能需要额外收费）
玛尔卡家庭旅馆的常规入住和退房时间是什么？
玛尔卡家庭旅馆标准入住时间开始于15:00 - 00:00最晚退房时间为在此之前 12:00
玛尔卡家庭旅馆提供早餐吗？
是，玛尔卡家庭旅馆提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
玛尔卡家庭旅馆 是几星级酒店？
玛尔卡家庭旅馆 是一家 5.0 星级酒店。
玛尔卡家庭旅馆 一共有几层楼？
玛尔卡家庭旅馆 共设有 2 层楼。
查看所有
更多旅客的评论在玛尔卡家庭旅馆
综合评分和评论 Casa Malca
其他来源 (460)
9.2
超棒
基于 460 条评论
清洁度
9.4
客房舒适度
9.0
服务和设施
9.2
排序方式
最相关
偏好
查看全部
旅行者评论 Casa Malca
每页评论数
20
40
热门评论
Eric
双人入住
10.0
/10
评论于 15几周前
Expedia Group verified review
Great hotel with nice beach, pool and food! Staff was very friendly. Highly recommend Casa Malca!
Linda
双人入住
10.0
/10
评论于 17几周前
Expedia Group verified review
Beautiful views and property is amazing
Samantha
家庭
10.0
/10
评论于 23几周前
Expedia Group verified review
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
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Halison
朋友和家人 家庭
2.0
/10
评论于 24几周前
Hotels.com verified review
I was asked to review some policies of this hotel afeter some complains of other customers.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
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galina
10.0
/10
评论于 25几周前
Expedia Group verified review
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
阅读更多
Maribel
休闲 双人入住
8.0
/10
评论于 27几周前
Expedia Group verified review
El servicio es muy bueno todos son muy amables, los precios (como todo Tulum) me parecen elevados, un agua $230 pesos
La playa es hermosa y la mantienen bien, al alberca es pequeña y en esa época que fuimos se sentía muy fría.
Me gustó pero no fue mi top
André
双人入住
10.0
/10
评论于 28几周前
Hotels.com verified review
Tudo excepcional. Equipe muito atenciosa e pró ativa.
richard
休闲 双人入住
8.0
/10
评论于 30几周前
Expedia Group verified review
Staff was great, the hotel was not too crowded so it was enjoyable.
Hazal
双人入住
2.0
/10
评论于 34几周前
Hotels.com verified review
Unfortunately, our experience did not meet expectations, especially considering the price point.
Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness.
There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached.
Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing.
Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods.
Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well.
Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
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Luca
朋友和家人 家庭
10.0
/10
评论于 35几周前
Hotels.com verified review
Todo estuvo sobresaliente y la atención del personal fue tal que nos sentimos como en nuestra propia casa.
Andrea
休闲 好友同行
10.0
/10
评论于 37几周前
Expedia Group verified review
Habitación inmensa muy cómoda!
Bradley
10.0
/10
评论于 38几周前
Expedia Group verified review
Our experience at Casa Malca was great. We checked out from another
Katherine
休闲 家庭
10.0
/10
评论于 38几周前
Expedia Group verified review
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
双人入住
10.0
/10
评论于 38几周前
Expedia Group verified review
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
休闲 双人入住
10.0
/10
评论于 40几周前
Expedia Group verified review
The room and the staff were amazing.
Ahmed ali
双人入住
10.0
/10
评论于 40几周前
Hotels.com verified review
Toda la experiencia es maravillosa. Atención muy amable y servicios espectaculares.
Jose
休闲 双人入住
10.0
/10
评论于 41几周前
Expedia Group verified review
Muy buena la atencion
Edward
休闲
10.0
/10
评论于 41几周前
Expedia Group verified review
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Desislava
休闲 家庭
10.0
/10
评论于 41几周前
Expedia Group verified review
Wunderbare Anlage
Luz
朋友和家人 家庭
10.0
/10
评论于 41几周前
Hotels.com verified review
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
每页评论数
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40
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