Gaviana Resort

Hotels
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Frank

10.0
/ 10
This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.

Lorena

10.0
/ 10
Comfy beds and clean rooms, we stay here all the time we recommend to our family and friends always

JOSE FAUSTINO

10.0
/ 10
We stay 5 days at Gaviana Hotel on the 3rd floor, occupied standard room and enjoyed the partial view to garden, swimming pool and ocean, it rain hard we could hear the rain hitting against the window, it was very nice! Yes we will stay here aging. Thanks
In the Area
See Map
Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, Estado de Sinaloa, Mexico, 82110

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Gaviana Resort is located in area / city Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Gaviana Resort Address: Map & Location

Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, Estado de Sinaloa, Mexico, 82110
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Discover More About Gaviana Resort

Location


Gaviana Resort is located in area / city Mazatlán.

About Gaviana Resort

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gaviana Resort exclusively for you.

Gaviana Resort is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Gaviana Resort is the right place to stay.

All facilities in Gaviana Resort

Others Gaviana Resort
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Nightclub

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Parking
  • Rooftop terrace
  • Banquet
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Gaviana Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 300 to 300 for adults, and MXN 170 to 170 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gaviana Resort
200
Number of floors in Gaviana Resort
8
Another facilities in Gaviana Resort
Shops, Romantic proposal packages, Beach umbrella, Outdoor pool, Spa

Frequently asked question in Gaviana Resort

What are available facilities at Gaviana Resort?
There are top facilites at Gaviana Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Gaviana Resort?
Check-in time at Gaviana Resort is staring from 14:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Gaviana Resort provide breakfast?
Yes, Gaviana Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Gaviana Resort?
Gaviana Resort is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Gaviana Resort have?
Gaviana Resort has 8 floors.
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More Reviews from Other Guests in Gaviana Resort

8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Gaviana Resort

Number of reviews per page
20
40
Top reviews
Guilber
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We booked our rooms online since it was cheaper booking online. But receptionist stated she could see our booking but we had to wait 40 minutes for the booking to get loaded on her end.
Tyler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay! Pool was great! Room was great!
Roberto
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They didn’t respect the price I had to pay 60 dls more supposedly because it was a two beds room. When I reserved the room at the beginning I clicked for two beds room. I explained to them. They didn’t care
teresa Fay
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room good staff
ian
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I only stayed here because I saw that the hotel has a gym. Unfortunately the gym is only open 8am to 5pm and not available to working people. Please enable guests to unlock the gym with their key card like other hotels do. And please advertise that the hours are restricted so people know not to stay there
JESUS
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a little noisy some mornings
Daniel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good
MIGUEL
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My husband and I went on a birthday trip, the reception employees weren’t very friendly. However check in was smooth. First thing we noticed once in our room was that it felt dirty…. There was sand on the floor and hair in the bathroom. The bed was comfortable. As long as you leave the AC on you won’t hear any outside noise.
esequiel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooom: water damage . There was water on rhe floor. We could not figure out from where it was caming from. There was a thunderstorm but everything was closed. There were other familiy members staying in other hotel but they were not allowed by their security to enter the bar to join us or walk along side with us even though the beach connected both hotels. I recomend staying in hotel las flores they gave us excelent service regarless we were not staying there. I would not recomend or go back to gaviana resort.
Read More
stephen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Right on the beach with great views
Frank
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.
Read More
Karina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Daniel Eduardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff is awesome great hospitality from top to bottom 🙌
Abraham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The resort was at a walking distance to different food restaurant and also to the letters of mazatlán to take pictures.
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location
Adrian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Weather was hot & muggy but typical for this time of year. Everyone was friendly & helpful with excellent customer service.
Laura
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel resort is nice. Not the best. On service they tried to make it good. Got my room and didn't have towels, had to call front desk. My floor my dirty, had ask them sweep it while I was there. Not all rooms have safe. I didn't feel comfortable leaving my passports in our room. Easy walking access to stores, vendors and restaurants. Bought a cooler to keep my drinks cold in my room, because no fridge. Expect loud music at night if your not a party person. Got to see cool Iguanas!!
Read More
Joseph
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

air conditioning was great
Airim Ivette
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location everything walking distance
Edgar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

No lo recomiendo, el personal no es nada de amable.excepto Eduardo en la reception. Lo único bonito es la facilidad de estar en la playa.
Number of reviews per page
20
40

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Others 4 Gaviana Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gaviana Resort

Number of reviews per page
20
40
Top reviews
Guilber
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We booked our rooms online since it was cheaper booking online. But receptionist stated she could see our booking but we had to wait 40 minutes for the booking to get loaded on her end.
Tyler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay! Pool was great! Room was great!
Roberto
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They didn’t respect the price I had to pay 60 dls more supposedly because it was a two beds room. When I reserved the room at the beginning I clicked for two beds room. I explained to them. They didn’t care
teresa Fay
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room good staff
ian
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I only stayed here because I saw that the hotel has a gym. Unfortunately the gym is only open 8am to 5pm and not available to working people. Please enable guests to unlock the gym with their key card like other hotels do. And please advertise that the hours are restricted so people know not to stay there
JESUS
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a little noisy some mornings
Daniel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good
MIGUEL
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My husband and I went on a birthday trip, the reception employees weren’t very friendly. However check in was smooth. First thing we noticed once in our room was that it felt dirty…. There was sand on the floor and hair in the bathroom. The bed was comfortable. As long as you leave the AC on you won’t hear any outside noise.
esequiel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooom: water damage . There was water on rhe floor. We could not figure out from where it was caming from. There was a thunderstorm but everything was closed. There were other familiy members staying in other hotel but they were not allowed by their security to enter the bar to join us or walk along side with us even though the beach connected both hotels. I recomend staying in hotel las flores they gave us excelent service regarless we were not staying there. I would not recomend or go back to gaviana resort.
Read More
stephen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Right on the beach with great views
Frank
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.
Read More
Karina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Daniel Eduardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff is awesome great hospitality from top to bottom 🙌
Abraham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The resort was at a walking distance to different food restaurant and also to the letters of mazatlán to take pictures.
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location
Adrian
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Weather was hot & muggy but typical for this time of year. Everyone was friendly & helpful with excellent customer service.
Laura
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel resort is nice. Not the best. On service they tried to make it good. Got my room and didn't have towels, had to call front desk. My floor my dirty, had ask them sweep it while I was there. Not all rooms have safe. I didn't feel comfortable leaving my passports in our room. Easy walking access to stores, vendors and restaurants. Bought a cooler to keep my drinks cold in my room, because no fridge. Expect loud music at night if your not a party person. Got to see cool Iguanas!!
Read More
Joseph
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

air conditioning was great
Airim Ivette
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location everything walking distance
Edgar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

No lo recomiendo, el personal no es nada de amable.excepto Eduardo en la reception. Lo único bonito es la facilidad de estar en la playa.
Number of reviews per page
20
40