What do past guests say about Hotel Imperial las Perlas?

Hotel Imperial las Perlas is well-known for its Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Imperial las Perlas

Name: Hotel Imperial las Perlas
Address: Blvd. Kukulcan Km 2.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Blvd. Kukulcan Km 2.5, Estado de Quintana Roo, 77500, Mexico
Rating: 6.6

Hotels

6.6

/10

Pleasant

1,003 reviews

What Guests Say About Their Stay

Darya

10.0

/ 10

Staff was great through the entire stay. Helped us to check in early and were always available during meal times. Great location and proximity to the public beach. Good bar, a little limited food selection, but always fresh.

Vivienne E

10.0

/ 10

Hidden gem!! I could not find many reviews about the property, and I think it is to keep this a hidden gem!! Clean, quiet, amazing staff right on the beach!! Very basic, so if you need modern, you wont find that here. I would definitely stay again and recommend this hotel.

James

10.0

/ 10

Top floor was quiet, easy to walk to the pool &nearby beach. Staff was very helpful after initial language barrier. Easy to take a cab or ride to plazas and beaches. Older building but clean and accessible. Not sure if there is an elevator. Store that sells water and convenience store nearby. AC and hot water worked fine. Not loud with dogs or traffic. Not all-inclusive but good if you can take care of your own needs.

In the Area

See Map

Blvd. Kukulcan Km 2.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Imperial las Perlas is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Imperial las Perlas

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Hotel Imperial las Perlas Address: Map & Location

Blvd. Kukulcan Km 2.5, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

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Discover More About Hotel Imperial las Perlas

Location

Staying at Hotel Imperial las Perlas is a good choice when you are visiting Benito Juárez.

About Hotel Imperial las Perlas

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Imperial las Perlas exclusively for you.

With all facilities offered, Hotel Imperial las Perlas is the right place to stay.

All facilities in Hotel Imperial las Perlas

Others

Public Facilities

Restaurant
Others
Coffee shop

Food and Drinks

Bar
Breakfast

General

Parking
Terrace

Hotel Services

Welcoming drinks
24-hour Receptionist

Family-friendly Facilities

Children pool

Things to Do

Outdoor pool

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Hotel Imperial las Perlas

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial las Perlas	115
Another facilities in Hotel Imperial las Perlas	Others, Coffee shop, Bar, Breakfast, Parking

Frequently asked question in Hotel Imperial las Perlas

What are available facilities at Hotel Imperial las Perlas?

There are top facilites at Hotel Imperial las Perlas such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Hotel Imperial las Perlas?

Check-in time at Hotel Imperial las Perlas is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Imperial las Perlas provide breakfast?

Yes, Hotel Imperial las Perlas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Imperial las Perlas?

Hotel Imperial las Perlas is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hotel Imperial las Perlas?

Hotel Imperial las Perlas has 115 rooms in total.

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More Reviews from Other Guests in Hotel Imperial las Perlas

Overall Ratings & Reviews Hotel Imperial las Perlas

Other sources (1,003)

6.6

Pleasant

From 1,003 reviews

Cleanliness

7.0

Room Comfort

6.6

Service and Facilites

7.0

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Traveler Reviews Hotel Imperial las Perlas

Number of reviews per page

Top reviews

Samantha

Leisure with Friends

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Limited dining and transportation. We checked in right at 4pm and they didn’t give us towels for the pool although we said we want to go. The hotel is old and not in good shape. Good for last minute booking but I wouldn’t have been happy to spend more than one night at that price when you could get a lot better. Staff customer service wasn’t great either.

Arturo

Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff

JANET

Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

It was fairly clean on arrival except for the walls of the toilet which smeared with mud in places. Bedding was simple but great.

Jason

Leisure

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Good all round

Antonio

4.0

/10

Reviewed 18 week(s) ago

Alberto

2.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The hotel furniture is very old, it seems like it's been there since the 80s and needs some serious maintenance.

Julio

Business and Leisure Family

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Limited beer selection,the food was always cold,good staf,clean areas but very outdated,doors slamed all day and night because otherwise they won't close. The noise start around 5:30 in the morning till around 11pm

Vivienne E

Leisure with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

James

Leisure

10.0

/10

Reviewed 26 week(s) ago

They should variate the menu

Yamileth

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

It was p

Norman Ray

Leisure with Friends

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Still waiting on a response from Hilda or the management about a refund for my shakedown money

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.