Hotel Imperial las Perlas

Hotels
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6.8
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Nathan R.D

10.0
/ 10
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.

Bryant

10.0
/ 10
Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates

Jose

10.0
/ 10
Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
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In the Area
See Map
Blvd. Kukulcan Km 2.5, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Imperial las Perlas is a good choice when you are visiting Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Imperial las Perlas

Blvd. Kukulcan Km 2.5, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Exterior Hotel Imperial las Perlas
Exterior 2 Hotel Imperial las Perlas

Discover More About Hotel Imperial las Perlas

Location


Staying at Hotel Imperial las Perlas is a good choice when you are visiting Cancun.

About Hotel Imperial las Perlas

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Imperial las Perlas.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Imperial las Perlas is the right place to stay.

All facilities in Hotel Imperial las Perlas

Bar, Cafe and Lounge Hotel Imperial las Perlas
Bar, Cafe and Lounge
Swimming Pool Hotel Imperial las Perlas
Swimming Pool
Common Space Hotel Imperial las Perlas
Common Space
Exterior Hotel Imperial las Perlas
Exterior
Others Hotel Imperial las Perlas
Others

General

  • Parking
  • Terrace

Hotel Services

  • Welcoming drinks
  • 24-hour Receptionist

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Coffee shop

Accommodation Policy & General Information in Hotel Imperial las Perlas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial las Perlas
115
Another facilities in Hotel Imperial las Perlas
Parking, Terrace, Welcoming drinks, 24-hour Receptionist, Children pool

Frequently asked question in Hotel Imperial las Perlas

What are available facilities at Hotel Imperial las Perlas?
There are top facilites at Hotel Imperial las Perlas such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial las Perlas?
The standard check-in time at Hotel Imperial las Perlas is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Imperial las Perlas provide breakfast?
Yes, Hotel Imperial las Perlas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Imperial las Perlas have?
Hotel Imperial las Perlas is a 3.0-star hotel.
How many rooms does Hotel Imperial las Perlas have?
Hotel Imperial las Perlas has 115 rooms in total.
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More Reviews from Other Guests in Hotel Imperial las Perlas

6.8
Pleasant
From 1,000 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial las Perlas

Number of reviews per page
20
40
Top reviews
Roxana
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A lot noise for sleep is simple hotel and food
Delvis
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Habia cucarachas de las grandes en la habitation y holia a motel de paso
Robert
icon-with Partner
with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Outdated, beds hard as concrete, mold in bathroom, and food was terrible. Next to 0 beach. Pictures are well staged and very miss leading. Breaker box was missing breakers. Bathroom was missing mirror.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes, the room was clean and the staff was very courteous.
Nathan R.D
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.
Read More
Camilo Hernado Lugo
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice
ronald
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was gteat, place was clean.
Bryant
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates
Read More
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Perfect
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
HYUKJOON
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Some of the staff are friendly, and the ocean view from the room is truly beautiful. However, the beach is dirty, the quality of the food is very poor, and the building is old. The stairways are narrow and feel unsafe, and there is no elevator. If you are looking for a relaxing stay at an all-inclusive resort, I honestly would not recommend this place.
Read More
Miriam
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was not really nice and bathroom either really old and not well maintained.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Thanks to all the Management and Staff, they make a Great Team. Thanks for the great service they offer to all of us.
Petr
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

N/a
Patricia
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I got sick from breakfast. The room smelled like a musty old basement. The he air conditioner was as loud as a truck with no muffler. I hated this place. It doesn’t deserve any stars.
Qiang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel staff were excellent. They let us store our luggage while we flew to Mexico City for a couple of days, even though we weren’t checking in yet. There’s a small beach area, and if you’re looking for a quiet spot, it’s actually not a bad option. There aren’t any restaurants nearby, and the hotel’s buffet is just okay.
Kenneth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a great time at this hotel. The staff was amazing!!
Yasmani
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The breakfast was the best, the beach not so much. The dinner sucks not only because was the same. Was bad cooking.
Samantha
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Limited dining and transportation. We checked in right at 4pm and they didn’t give us towels for the pool although we said we want to go. The hotel is old and not in good shape. Good for last minute booking but I wouldn’t have been happy to spend more than one night at that price when you could get a lot better. Staff customer service wasn’t great either.
Read More
Arturo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Imperial las Perlas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
6.8
Pleasant
From 1,000 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial las Perlas

Number of reviews per page
20
40
Top reviews
Roxana
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A lot noise for sleep is simple hotel and food
Delvis
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Habia cucarachas de las grandes en la habitation y holia a motel de paso
Robert
icon-with Partner
with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Outdated, beds hard as concrete, mold in bathroom, and food was terrible. Next to 0 beach. Pictures are well staged and very miss leading. Breaker box was missing breakers. Bathroom was missing mirror.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes, the room was clean and the staff was very courteous.
Nathan R.D
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.
Read More
Camilo Hernado Lugo
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice
ronald
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was gteat, place was clean.
Bryant
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates
Read More
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Perfect
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
HYUKJOON
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Some of the staff are friendly, and the ocean view from the room is truly beautiful. However, the beach is dirty, the quality of the food is very poor, and the building is old. The stairways are narrow and feel unsafe, and there is no elevator. If you are looking for a relaxing stay at an all-inclusive resort, I honestly would not recommend this place.
Read More
Miriam
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was not really nice and bathroom either really old and not well maintained.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Thanks to all the Management and Staff, they make a Great Team. Thanks for the great service they offer to all of us.
Petr
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

N/a
Patricia
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I got sick from breakfast. The room smelled like a musty old basement. The he air conditioner was as loud as a truck with no muffler. I hated this place. It doesn’t deserve any stars.
Qiang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel staff were excellent. They let us store our luggage while we flew to Mexico City for a couple of days, even though we weren’t checking in yet. There’s a small beach area, and if you’re looking for a quiet spot, it’s actually not a bad option. There aren’t any restaurants nearby, and the hotel’s buffet is just okay.
Kenneth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a great time at this hotel. The staff was amazing!!
Yasmani
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The breakfast was the best, the beach not so much. The dinner sucks not only because was the same. Was bad cooking.
Samantha
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Limited dining and transportation. We checked in right at 4pm and they didn’t give us towels for the pool although we said we want to go. The hotel is old and not in good shape. Good for last minute booking but I wouldn’t have been happy to spend more than one night at that price when you could get a lot better. Staff customer service wasn’t great either.
Read More
Arturo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff
Number of reviews per page
20
40