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Hotel Imperial las Perlas

Hotels
Finding rooms for you...
6.8
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Arturo

10.0
/ 10
The staff was really nice, especially the Bell boy Luis. Gines, helped us out everything he can, especially where to go for cheaper stuff. The only thing is the food, would like to eat more Mexican food instead of other kind, but overall great experience.

Nathan R.D

10.0
/ 10
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.

Bryant

10.0
/ 10
Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates
In the Area
See Map
Blvd. Kukulcan Km 2.5, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Children pool
Parking
24-hour Receptionist
Staying at Hotel Imperial las Perlas is a good choice when you are visiting Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Imperial las Perlas

Blvd. Kukulcan Km 2.5, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Exterior Hotel Imperial las Perlas
Exterior 2 Hotel Imperial las Perlas

Discover More About Hotel Imperial las Perlas

General
In Cancun (Zona Hotelera)

Location
Located in Cancun (Zona Hotelera), Hotel Imperial las Perlas is within a 10-minute drive of Tortuga Beach and Cancun Mall. This hotel is 7.1 mi (11.5 km) from Cancun Convention Center and 7.4 mi (11.9 km) from La Isla Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Las Perlas Beach - 0.2 km / 0.2 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
Marina Albatros - 1.1 km / 0.7 mi
Playa Tortugas - 1.1 km / 0.7 mi
Puerto Cancun Marina Town Center - 1.2 km / 0.8 mi
Escénica Tower - 1.8 km / 1.1 mi
Langosta Beach - 2.6 km / 1.6 mi
Puerto Cancun Golf Course - 2.7 km / 1.7 mi
Ceviche Square - 3 km / 1.9 mi
Mercado Ki Huic - 3.2 km / 2 mi
Benito Juarez Municipal Building - 3.2 km / 2 mi
Las Palapas Park - 3.4 km / 2.1 mi
Cristo Rey Church - 3.5 km / 2.2 mi
Plaza Las Americas - 3.5 km / 2.2 mi
Mercado 23 - 3.6 km / 2.3 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 19.7 km / 12.2 mi
Tulum Intl. Airport (TQO) - 173 km / 107.5 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Business Facilities
Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Hotel Imperial las Perlas

Facility

  • Outdoor pool
  • Children pool
Swimming Pool Hotel Imperial las Perlas
Swimming Pool
Common Space Hotel Imperial las Perlas
Common Space
Exterior Hotel Imperial las Perlas
Exterior
Bedroom Hotel Imperial las Perlas
Bedroom
In-room Bathroom Hotel Imperial las Perlas
In-room Bathroom

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Coffee shop

Hotel Services

  • Welcoming drinks
  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Imperial las Perlas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial las Perlas
115
Another facilities in Hotel Imperial las Perlas
Children pool, Outdoor pool, Breakfast, Free WiFi, Parking

Frequently asked question in Hotel Imperial las Perlas

What is normal check-in & check-out time at Hotel Imperial las Perlas?
The standard check-in time at Hotel Imperial las Perlas is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Imperial las Perlas provide breakfast?
Yes, Hotel Imperial las Perlas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Imperial las Perlas have?
Hotel Imperial las Perlas is a 3.0-star hotel.
How many rooms does Hotel Imperial las Perlas have?
Hotel Imperial las Perlas has 115 rooms in total.
What are the guest reviews for Hotel Imperial las Perlas?
Hotel Imperial las Perlas is well-known for its Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Imperial las Perlas

Overall Ratings & Reviews Hotel Imperial las Perlas

Other sources (1,000)
6.8
Pleasant
From 1,000 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.2

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Most Relevant
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Traveler Reviews Hotel Imperial las Perlas

Number of reviews per page
20
40
Top reviews
Vanessa
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel smell very old and they have little mosquitos the blankes.are very old. Some staff are very nice.they charge.you for cleaning the Beach? Why well
Valeria
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food is not so great , the servers are not so attentive food was the same almost every dayyyy … Bartenders were the best specially Israel love his atmosphere… Missed my shuttle back to the airport when I clearly asked the front desk if they had showed up but no towels for pool can only be giving to you before 4 which is ridiculous pool is open until 8 … it’s not a front beach hotel I would rate a 5 out of 10
Read More
Asuncion
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poco descuidadas las instalaciones
David
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing they gave us a great ocean front room. Food was just OK drinks were good but a bit weak. It was quiet in the off season and would come back
Gina
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dirty. A/C not working. Rude staff. We didn't stay. Had to book another hotel.
Arturo
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was really nice, especially the Bell boy Luis. Gines, helped us out everything he can, especially where to go for cheaper stuff. The only thing is the food, would like to eat more Mexican food instead of other kind, but overall great experience.
Errod
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This all-inclusive hotel fell well short of expectations. The room, including the bed, was noticeably dusty, which triggered ongoing sinus inflammation throughout my stay and made it hard to relax. Basic amenities were lacking too—the towels provided had visible holes, the sink in the room was leaking as well and no drinking water was left in our room, which felt unacceptable for an all-inclusive package. The food quality was also poor, which was a letdown since dining is usually a highlight of this type of stay. Overall, the hotel's amenities didn't meet a good standard, and there seemed to be a lack of attention to guest comfort and satisfaction. Would I recommend it? Unfortunately, no. If you're considering this property, I'd suggest checking recent reviews closely and requesting a room inspection at check-in, especially if you have allergies or sensitivities.
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Victor
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay at Hotel Imperial Las Perlas was much better than I expected after reading some online reviews. This is definitely not a luxury resort, but if you’re looking for an affordable hotel with friendly staff, good food, and a convenient location, it offers excellent value for the price. The hotel is showing its age, and the buildings could definitely use some renovations and a general cleanup. The rooms are basic—I would rate them around 2 out of 5. The furniture and amenities are old, and although the towels were clean, they have clearly been used for many years. Still, everything worked, and for the price we paid, the room was perfectly acceptable. The air conditioning was excellent and made a huge difference in Cancun’s hot, humid weather. One funny thing we noticed was that nothing ever seemed to dry because of the humidity! We only saw one cockroach outside during our stay. Since this is a tropical destination, it didn’t surprise us too much, and it certainly didn’t ruin our vacation. The hotel itself doesn’t have much of a beach, but a beautiful public beach is only a one-minute walk away. The sand is soft, white, and surprisingly comfortable—it doesn’t burn your feet, and it isn’t dusty, so your feet stay clean after walking on it. The water was warm, and we even spotted stingrays, tropical fish, and a few jellyfish. There was quite a bit of seaweed, but we still enjoyed spending time there. The food was one of the highlights of our stay. The buffet had limited
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Shahalass Roma
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was rude. Prices were highly inflated, besides a pool nothing else to do on resort. Photos online must be when the resort was new. The ocean area due to the boats is unable to be swam in. Water leeks in the room. Cockroch in my room. Limited restaurant hours. Would not recommend.
Roxana
icon-with Partner
with Partner
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A lot noise for sleep is simple hotel and food
Delvis
icon-with Children
with Children
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Habia cucarachas de las grandes en la habitation y holia a motel de paso
Robert
icon-with Partner
with Partner
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Outdated, beds hard as concrete, mold in bathroom, and food was terrible. Next to 0 beach. Pictures are well staged and very miss leading. Breaker box was missing breakers. Bathroom was missing mirror.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Yes, the room was clean and the staff was very courteous.
Nathan R.D
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go in Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own little marina style beach. The buffets are more of a snack buffet than what you would expect ( nothing fancy at all) Everything here is on a small scale. If you dont speak Spanish just know this is a very much Spanish speaking hotel, you may be the only one speaking english so it can be abit challenging but thats what makes it adventurous sometimes.
Read More
Camilo Hernado Lugo
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice
ronald
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was gteat, place was clean.
Bryant
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Well honestly at first didnt like but then i got use to it and it became a really good time because I met new people that were really nice and helpful and also it was really fun but beside the beach front everything was really nice the view in the morning was beautiful and the movies they played was spot on but yea I would actually go back to this holet like I’m literally waiting for rates
Read More
Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Perfect
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Todo su personal son muy amables, y brindan un exelente servicio, es un lugar muy agradable me hacen sentir como en casa. Gracias por todo. All of their staff are very friendly, and provide excellent service, It’s a very pleasant place; they make me feel at home. Thank you for everything.
HYUKJOON
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Some of the staff are friendly, and the ocean view from the room is truly beautiful. However, the beach is dirty, the quality of the food is very poor, and the building is old. The stairways are narrow and feel unsafe, and there is no elevator. If you are looking for a relaxing stay at an all-inclusive resort, I honestly would not recommend this place.
Read More
Number of reviews per page
20
40

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Bedroom 4 Hotel Imperial las Perlas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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