Does Krystal Grand Cancun All Inclusive provide parking?

Yes, Krystal Grand Cancun All Inclusive provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Grand Cancun All Inclusive?

Krystal Grand Cancun All Inclusive is well-known for its Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Krystal Grand Cancun All Inclusive

Name: Krystal Grand Cancun All Inclusive
Address: Blvd. Kukulcan km 8.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Blvd. Kukulcan km 8.5, Zona Hotelera, Estado de Quintana Roo, 77500, Mexico
Rating: 7.2

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7.2

/10

Pleasant

1,020 reviews

What Guests Say About Their Stay

Jaquelin

10.0

/ 10

It’s really clean, I really recommend this hotel the staff are really nice and helpful.

William

10.0

/ 10

Seating around the pools were limited but very comfortable. We didnt use the swim up bar but it always seemed well used. If there wasnt enough seating around the pools there was plenty of seating at the beach. We would definitely liked for the ice cream to have been available earlier and later.

Raheem

10.0

/ 10

Food was amazing, customer service was top notch. Area had so many things to do! Love it and I’m going back!!

In the Area

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Blvd. Kukulcan km 8.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Krystal Grand Cancun All Inclusive is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Krystal Grand Cancun All Inclusive Address: Map & Location

Blvd. Kukulcan km 8.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

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General

Near Forum By The Sea Mall

Location

With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and Hotel Zone Beaches. This beach hotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.6 km) from Forum Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Cancun Convention Center - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.7 km / 0.4 mi
Chac Mool Beach - 1.2 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.3 km / 1.5 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
Tortuga Beach - 3.7 km / 2.3 mi
El Sol de Cancun - 3.7 km / 2.3 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 178.8 km / 111.1 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Dining

Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Rooms

Make yourself at home in one of the 400 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Krystal Grand Cancun All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Romantic proposal packages
Outdoor pool
Beach umbrella
TV lounge
Picnic area
Garden
Spa
Beach towel
Beach cabanas
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Family-friendly Facilities

Kids club
Toys
Children games
Children pool

General

Smoking area
Banquet
Parking
Terrace

Public Facilities

Coffee shop
Elevator
Safety deposit box

Nearby Facilities

Grocery
Hair salon
ATM/Banking

Sports and Recreations

Beach volleyball
Fitness center
Billiard

Kids and Pets

Babysitting
Children facilities

Food and Drinks

Poolside bar
Snack bar

Accessibilty

Accessible parking
Disabled access friendly

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Krystal Grand Cancun All Inclusive

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Access to the Infinite pool is available only for guests staying at the Altitude Tower

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Krystal Grand Cancun All Inclusive	400
Number of floors in Krystal Grand Cancun All Inclusive	14
Another facilities in Krystal Grand Cancun All Inclusive	Romantic proposal packages, Outdoor pool, Beach umbrella, TV lounge, Picnic area

Frequently asked question in Krystal Grand Cancun All Inclusive

What are available facilities at Krystal Grand Cancun All Inclusive?

There are top facilites at Krystal Grand Cancun All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Krystal Grand Cancun All Inclusive?

Check-in time at Krystal Grand Cancun All Inclusive is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Krystal Grand Cancun All Inclusive?

Krystal Grand Cancun All Inclusive is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Krystal Grand Cancun All Inclusive have?

Krystal Grand Cancun All Inclusive has 14 floors.

How many rooms are available at Krystal Grand Cancun All Inclusive?

Krystal Grand Cancun All Inclusive has 400 rooms in total.

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More Reviews from Other Guests in Krystal Grand Cancun All Inclusive

Overall Ratings & Reviews Krystal Grand Cancun All Inclusive

Other sources (1,020)

7.2

Pleasant

From 1,020 reviews

Cleanliness

7.8

Room Comfort

6.6

Service and Facilites

7.6

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Traveler Reviews Krystal Grand Cancun All Inclusive

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Top reviews

William

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I booked this hotel for my son and his wife to have a mini-honeymoon prior to staying at another resort in Cancun. They stayed only two nights thankfully. The bathroom was backed up the entire time they were there. They were all inclusive and had to wait in line for ours to get a ticket to go eat on their first night and then the food was horrible so the rest of the vacation they had to pay to eat out so they didn't waste time in line for bad food. From the pool, you have a cement wall blocking you from seeing anything else - like the ocean.

Ludwin

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable

Uloaku

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room

Jaquelin

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It’s really clean, I really recommend this hotel the staff are really nice and helpful.

Jonathan Isaiah

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beach and every single part of the resort was wonderful

John

with Partner

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I did not originally plan to stay at the Krystal Grand Cancun. My partner and I ended up there unexpectedly after leaving another resort due to a serious safety concern. At the time, we simply needed somewhere safe to stay on short notice. Unfortunately, dealing with this hotel afterward has turned into another frustrating experience. The stay itself was fine for what we needed in an emergency, but the real issue has been the lack of professionalism after checkout. We have been trying to obtain proper documentation and receipts for legitimate dispute and insurance purposes, and instead of straightforward customer service, we have been met with unnecessary resistance and delays. This should be a very simple request that any reputable hotel handles without issue. When someone is dealing with the aftermath of a stressful travel situation, the last thing they should have to do is fight a hotel just to get basic paperwork. It gives the impression that guest support only exists when everything is easy, not when a customer actually needs help. If management is reading this: providing accurate receipts and documentation is basic hospitality administration, not a special favor. Guests should not have to chase you for it. I cannot speak to the resort as a vacation destination since that was not our situation, but based on the customer service experience alone, I would strongly recommend improving how post-stay issues are handled. Professional communication and simple documentation

William

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Raheem

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Food was amazing, customer service was top notch. Area had so many things to do! Love it and I’m going back!!

SILVANA

Friends and Family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Fiquei hospedada por 3 noites juntamente com minha filha e fiquei querendo mais. Na chegada fomos muito bem recebidas, check in muito rapido e como o quarto que selecionamos ja estava esgotado, cordialmente nos deram um up grade para um lindo quarto, frente para o mar. Uma vista perfeita. A praia é linda e sem ondas, as comidades em frente a praia atendem bem e as piscinas e bares tbem atendem muito bem. Basicamente usufrui apenas do restaurante O e gostei de tudo, variedade, sabor, atendimento. Aliás, achei todos os funcionários muito atenciosos. O hotel fica em uma região privilegiada, proxima a bares, restaurantes, supermercados, farmácias, lojas de souvenir, casas de cambio etc. Da pra andar a pé tranquilamente. O hotel é lindo, moderno, organizado, limpo e muito bem localizado. Excelente custo benefício. Se retornar a Cancun facilmente o escolho novamente

Michael

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Yes

Gilbert

Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Yes it was great spot amazing

fernando

Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

In general it is ok. The elevator is not one of my favorite things. Some times not working and the waiting time for the elevator is just a waste

Roberto

Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Clean rooms great service and food awesome beach

Terry

with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

My family chose Krystal because of the location where it is located at one of best beaches in Hotel Cancun zone. We knew from the review not to have high expectation that we normally receive when we travel to five star hotels or even four star hotels. Having said that, we still were disappointed in the quality of food, but most of all, it was service that disappointed us. some staff were courteous and kind but some were very rude to a point we never experienced in Cancun area. The hotel management should look into managing some of their staff better. good hospitality goes a long way...

Emma

Leisure with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Resort space was nice, pools, not too busy. The room needed some work and the food wasn’t anything special.

Debra

Leisure with Friends

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

I'm not usually a picky eater, but the food was definitely not great. Poor selection at buffet. Didn't restock water in our mini fridge even after calling. Didn't replace towels in our room. No hot water for 2 days. Not enough beach chairs.Jose the beach waiter was great as was the beach, but will go elsewhere next time.

Moh D

Leisure with Children

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Clean, friendly staff, food was not that great, elevator is slow and small, too much wait time

brock

Leisure with Children

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The first room we had was very musty-smelling. To find out, the filter in the room was caked with mould, and a back piece behind the coffee machine came off, which was also mouldy. We asked to change rooms, which they accommodated the next day, not the same day, but it did not have light in the main sleeping area, so it was dark. It took a bit to get a lamp sent to the room. There was not much for young kids to do. They had 1 small kids' playground with 2 small slides, 1 swing, and a small climbing section. The hotel has some evening events that get loud and go until 10 or 11, and the hotel's echo carries them into the rooms. We were on the 11th and 6th floors, and it sounds like you are on the main floor. The pools were ice cold the ocean was warmer. These are some of the cons of this place. The Pros. The food and staff were great. Being right on the beautiful beach is super impressive. Being within walking distance of restaurants and shopping is charming. Only a 5-10 min taxi ride to the mall and aquarium. If you are going without kids, this is a decent place to go.

Claudia

Leisure with Partner

2.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The customer service is terrible. The waitress get bothered easily when asked for simply things as utensils. The lobbies have a horrible aroma that comes out continuously from this machine, very strong and bad air freshener. The mattress need to be replace as they have no support or cushion. This was my second time staying here. Definitely not coming back here again.

Paola

Leisure with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Muy limpio, agradables trabajadores lo unico que me gustaruia que cambiaran es el buffet que sea mas amplio pero todo estuvo super!!!

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Exterior 4 Krystal Grand Cancun All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.