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  5. Hotel di Krystal Grand Cancun All Inclusive
Lihat Penginapan Lain di Cancún

Krystal Grand Cancun All Inclusive

Hotel
Mencari bilik untuk anda...
7.2
/10
Baik
1,004 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jacob

10.0
/ 10
First of all, what a great first all inclusive and tropical resort experience. The staff from start to finish were extremely helpful and the service was top notch. The food being served was phenomenal in the cafeteria and the restaurants were great. The pool was very nice and both bars were awesome. Unfortunately I did come down with a stomach bug that lasted a few days but that was due to my fault eating some older deli sandwich but it wouldn’t bring my rating down as I had a phenomenal experience and would highly recommend.
Lihat terjemahan

Esteban

10.0
/ 10
AC DID NOT WORK IT STAYED IN ONE TEMPETURE. Handle to bathroom was broke. But besides that everyone and everything was nice
Lihat terjemahan

Janaina

10.0
/ 10
O hotel é muito limpo, com várias atividades, comida excelente, camas confortáveis. O staff é muito solícito e, a maioria, bem simpática! Destaque para o Félix, que atende na piscina, o Barman da piscina, Ernesto que serve o café e o Zacarias que atende no restaurante. Fomos muito bem recebidos e a experiência foi sensacional! O quarto que ficamos era antigo, mas os móveis estavam bem conservados.
Lihat terjemahan
Di Kawasan
Lihat Peta
Blvd. Kukulcan km 8.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Krystal Grand Cancun All Inclusive ialah pilihan yang baik apabila anda melawat Cancun. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Krystal Grand Cancun All Inclusive

Blvd. Kukulcan km 8.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Krystal Grand Cancun All Inclusive
Luar Bangunan 2 Krystal Grand Cancun All Inclusive

Ketahui Lebih Lanjut Mengenai Krystal Grand Cancun All Inclusive

Lokasi
Penginapan di Krystal Grand Cancun All Inclusive ialah pilihan yang baik apabila anda melawat Cancun.

Tentang Krystal Grand Cancun All Inclusive

Dari acara perniagaan ke majlis korporat, Krystal Grand Cancun All Inclusive menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Krystal Grand Cancun All Inclusive, sebuah penginapan yang menarik untuk percutian keluarga anda.

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Krystal Grand Cancun All Inclusive.

Semua kemudahan dari Krystal Grand Cancun All Inclusive

Bar, Kafe dan Lounge Krystal Grand Cancun All Inclusive
Bar, Kafe dan Lounge
Kolam Renang Krystal Grand Cancun All Inclusive
Kolam Renang
Kemudahan Hiburan Krystal Grand Cancun All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Krystal Grand Cancun All Inclusive
Pusat Kecergasan
Dewan Majlis Krystal Grand Cancun All Inclusive
Dewan Majlis

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Payung pantai
  • Ruang TV
  • Kawasan berkelah
  • Taman
  • Spa
  • Tuala pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Umum

  • Kawasan merokok
  • Bankuet
  • Dewan sambutan
  • Parkir
  • Teres

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Peti keselamatan

Sukan & Rekreasi

  • Kecergasan
  • Bilik permainan
  • Biliard

Makanan dan Minuman

  • Bar tepi kolam renang
  • Bar snek

Kemudahan Berhampiran

  • Kedai cenderamata
  • ATM/Perbankan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Pengangkutan

  • Parkir yang selamat

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Krystal Grand Cancun All Inclusive

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Akses ke kolam renang Infinite hanya tersedia untuk tetamu yang menginap di Altitude Tower
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Bilik tersedia di Krystal Grand Cancun All Inclusive
403
Bilangan tingkat di Krystal Grand Cancun All Inclusive
14
Fasilitas lain di Krystal Grand Cancun All Inclusive
Pakej lamaran romantik, Kolam renang terbuka, Payung pantai, Ruang TV, Kawasan berkelah

Soalan lazim tentang Krystal Grand Cancun All Inclusive

Apa facilities yang tersedia di Krystal Grand Cancun All Inclusive?
Berikut facilities yang ada di Krystal Grand Cancun All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Krystal Grand Cancun All Inclusive?
Masa check-in di Krystal Grand Cancun All Inclusive bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Krystal Grand Cancun All Inclusive?
Krystal Grand Cancun All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Krystal Grand Cancun All Inclusive?
Krystal Grand Cancun All Inclusive mempunyai 14 tingkat.
Berapakah jumlah bilik yang terdapat di Krystal Grand Cancun All Inclusive?
Jumlah keseluruhan bilik di Krystal Grand Cancun All Inclusive ialah 403.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Krystal Grand Cancun All Inclusive

Penilaian & Ulasan Keseluruhan Krystal Grand Cancun All Inclusive

Sumber lain (1,004)
7.2
Baik
Daripada 1,004 ulasan
Kebersihan

7.8

Keselesaan Bilik

6.6

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Krystal Grand Cancun All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nahielly Concepcion Nava
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

El personal es muy gentil y serviciales, los e-concierge fueron especialmente atentos, así como también el personal de los restaurantes y el área de playa. En cuanto la comida buen sazón, sin embargo, la variedad limitada, ejemplo de esto que un día solo contaban con proteína mariscos, y si deseaba carne de res habría que hacer fila, sin opción a un guisado o pollo o queso. En la playa había sargazo que a diferencia de otros hoteles que observe al rededor, que el personal hace lo posible por limpiar al menos algo, aquí no vi que el hotel estuviera este tipo de encomienda.
Read More
Edgar
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great place to stay!!!
Javier
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

De el uno al diez le doy un 7
Mónica Esmeralda
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Dos o tres personas son las que tienen super buena actitud para atender al cliente. Los demás no se si es intencional o los rebasa el volumen de gente que tienen que atender. Restaurante el grill esperamos 2 horas para pasar a cenar y solo pasaron a la mitad de la familia. (12 personas) Las demás teníamos que esperar más tiempo para otra mesa y decidimos retirarnos mejor.
Read More
Laura Denise
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

El costo beneficio es adecuado. Buen servicio, la habitación con vista al mar bien. Se le notan los años al lugar, la comida bien, nada memorable.
Nicole
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. The buffet was okay, had plenty of options so you could find something to enjoy. Staff very friendly, but didn't like the upselling when we first checked in. We just wanted to get to our room after a long flight. Ayami was a great restaurant, and the hibachi experience is a must do! The pools were clean and the swim up bar was really fun.
Read More
Brandon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Room was clean and ac kind of worked. Room wasn't hot but also couldn't really get cool. 72 degrees is the coldest you can set the ac and it never turns off. The elevators are a nightmare. They are extremely hot and slow. Only 3 elevators running for the entire resort. There is nowhere to get a bottle of water before 11 am for some reason so be prepared. Buffet was pretty good with some changes each day. The steakhouse was mediocre at best. The service was terrible there and very slow. Food was OK and no actual steak to order which made no sense. The risotto resturant on the other hand was great. They have a filet there that is great. The hibachi was also excellent. One of the main thing that also made these two restaurants great was our waiter ceaser. Ceaser was amazing and remembered me and my wifes name anytime he seen us even when not waiting on us. Making it a truly personal experience. The pool was lively with somthing going on regularly. The pool bar tender was also good every day working hard. The runner around the pool was also great. The bad.... the resort itself is hot. They pick and chose what restaurants to open each day making wait times long sometimes. Entertainment is just not there outside the pool this time. Which was not the case when I was there in December. Overall the property is OK for the price. The staff are great. The location is great. Will stay again
Read More
Jacob
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

First of all, what a great first all inclusive and tropical resort experience. The staff from start to finish were extremely helpful and the service was top notch. The food being served was phenomenal in the cafeteria and the restaurants were great. The pool was very nice and both bars were awesome. Unfortunately I did come down with a stomach bug that lasted a few days but that was due to my fault eating some older deli sandwich but it wouldn’t bring my rating down as I had a phenomenal experience and would highly recommend.
Read More
Isaiah
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff, food, and property suck. That’s it. No need for a lengthy review. The view and location and prime but not with the trade offs of fundamentals to an amazing trip which are amazing staff, great food, and a well kept property that reflects the price.
Mojtaba
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Air conditioning didn’t work inside lobby or common area. So damn hot . Even restaurants was too hot to have food . Staff were friendly .
Petra Rodriguez
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Received a room with no mattress had to request a different room right off the back Hotel is out of shape and needs to be remodeled with our experience. Other resorts are in better condition. Same price
Allison
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We never got to stay at that hotel they stole $2800 of our money and did not refund. They did not offer any other future dates to come for a trip. They stole $2800 of our money. This hotel is a scam and they do not make it right. Most managers would make sure that they make sure that customers are happy and want to return. This hotel is a crook
Read More
SHAYMAA WALEED GHULAM
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel was super hot, getting into the elevator is like getting into a sauna! Food was terrible, not friendly to the non- pork eaters. Hotel room was fairly clean, at the beginning the room we got had an AC issue then we were moved to a different room, the hotel staff should’ve done better job in inspecting the rooms before handing them over to us Beach was nasty due to the seaweed issue accross all of Cancun mother nature
Read More
CuiLan
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We stayed at this hotel for 5 days.First day I walked in the hotel I was sweating it was so hot inside and the elevator had no air conditioner too.Food and restaurant need more choices.If you Only stay one night is ok.Also at night time there is no shows or any other entertainment they only play music.Also There was too much seaweed on the beach so we couldn’t play there.
Read More
Orlando Antonio
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff was amazing…! The hotel is older but well maintained. The bar service at the pool was great (Thanks Osvaldo!!!) Sad thing, but not the hotel’s fault is sargassum at the beach was terrible, we spent all week at the pool. The buffet food could do a little better too… Overall is a great hotel and would be amazing when no sargassum.
Read More
Fabiola
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The hotel was nice and in a great location close to the Strip. The staff was friendly and helpful throughout our stay. My only suggestion would be regarding the food. We ate at the buffet, and unfortunately, the food was not very good and did not meet our expectations. Other than that, we had a pleasant experience.
Esteban
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

AC DID NOT WORK IT STAYED IN ONE TEMPETURE. Handle to bathroom was broke. But besides that everyone and everything was nice
Scott
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Shower head fell off never fixed. Food aweful. Only hotdogs cut up for meat at breakfast no options. No bacon no sausage. Bottom shelf everything.
ariel
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

I didn't like that every beach in the hotel zone is full of sargazo and nobody warns you ahead of booking. The gulfweed is a vacation nightmare
Janaina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

O hotel é muito limpo, com várias atividades, comida excelente, camas confortáveis. O staff é muito solícito e, a maioria, bem simpática! Destaque para o Félix, que atende na piscina, o Barman da piscina, Ernesto que serve o café e o Zacarias que atende no restaurante. Fomos muito bem recebidos e a experiência foi sensacional! O quarto que ficamos era antigo, mas os móveis estavam bem conservados.
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 Krystal Grand Cancun All Inclusive

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Penilaian & Ulasan Keseluruhan Krystal Grand Cancun All Inclusive

Sumber lain (1,004)
7.2
Baik
Daripada 1,004 ulasan
Kebersihan

7.8

Keselesaan Bilik

6.6

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Krystal Grand Cancun All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nahielly Concepcion Nava
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

El personal es muy gentil y serviciales, los e-concierge fueron especialmente atentos, así como también el personal de los restaurantes y el área de playa. En cuanto la comida buen sazón, sin embargo, la variedad limitada, ejemplo de esto que un día solo contaban con proteína mariscos, y si deseaba carne de res habría que hacer fila, sin opción a un guisado o pollo o queso. En la playa había sargazo que a diferencia de otros hoteles que observe al rededor, que el personal hace lo posible por limpiar al menos algo, aquí no vi que el hotel estuviera este tipo de encomienda.
Read More
Edgar
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great place to stay!!!
Javier
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

De el uno al diez le doy un 7
Mónica Esmeralda
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Dos o tres personas son las que tienen super buena actitud para atender al cliente. Los demás no se si es intencional o los rebasa el volumen de gente que tienen que atender. Restaurante el grill esperamos 2 horas para pasar a cenar y solo pasaron a la mitad de la familia. (12 personas) Las demás teníamos que esperar más tiempo para otra mesa y decidimos retirarnos mejor.
Read More
Laura Denise
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

El costo beneficio es adecuado. Buen servicio, la habitación con vista al mar bien. Se le notan los años al lugar, la comida bien, nada memorable.
Nicole
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We enjoyed our stay. The buffet was okay, had plenty of options so you could find something to enjoy. Staff very friendly, but didn't like the upselling when we first checked in. We just wanted to get to our room after a long flight. Ayami was a great restaurant, and the hibachi experience is a must do! The pools were clean and the swim up bar was really fun.
Read More
Brandon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Room was clean and ac kind of worked. Room wasn't hot but also couldn't really get cool. 72 degrees is the coldest you can set the ac and it never turns off. The elevators are a nightmare. They are extremely hot and slow. Only 3 elevators running for the entire resort. There is nowhere to get a bottle of water before 11 am for some reason so be prepared. Buffet was pretty good with some changes each day. The steakhouse was mediocre at best. The service was terrible there and very slow. Food was OK and no actual steak to order which made no sense. The risotto resturant on the other hand was great. They have a filet there that is great. The hibachi was also excellent. One of the main thing that also made these two restaurants great was our waiter ceaser. Ceaser was amazing and remembered me and my wifes name anytime he seen us even when not waiting on us. Making it a truly personal experience. The pool was lively with somthing going on regularly. The pool bar tender was also good every day working hard. The runner around the pool was also great. The bad.... the resort itself is hot. They pick and chose what restaurants to open each day making wait times long sometimes. Entertainment is just not there outside the pool this time. Which was not the case when I was there in December. Overall the property is OK for the price. The staff are great. The location is great. Will stay again
Read More
Jacob
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

First of all, what a great first all inclusive and tropical resort experience. The staff from start to finish were extremely helpful and the service was top notch. The food being served was phenomenal in the cafeteria and the restaurants were great. The pool was very nice and both bars were awesome. Unfortunately I did come down with a stomach bug that lasted a few days but that was due to my fault eating some older deli sandwich but it wouldn’t bring my rating down as I had a phenomenal experience and would highly recommend.
Read More
Isaiah
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff, food, and property suck. That’s it. No need for a lengthy review. The view and location and prime but not with the trade offs of fundamentals to an amazing trip which are amazing staff, great food, and a well kept property that reflects the price.
Mojtaba
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Air conditioning didn’t work inside lobby or common area. So damn hot . Even restaurants was too hot to have food . Staff were friendly .
Petra Rodriguez
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Received a room with no mattress had to request a different room right off the back Hotel is out of shape and needs to be remodeled with our experience. Other resorts are in better condition. Same price
Allison
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We never got to stay at that hotel they stole $2800 of our money and did not refund. They did not offer any other future dates to come for a trip. They stole $2800 of our money. This hotel is a scam and they do not make it right. Most managers would make sure that they make sure that customers are happy and want to return. This hotel is a crook
Read More
SHAYMAA WALEED GHULAM
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel was super hot, getting into the elevator is like getting into a sauna! Food was terrible, not friendly to the non- pork eaters. Hotel room was fairly clean, at the beginning the room we got had an AC issue then we were moved to a different room, the hotel staff should’ve done better job in inspecting the rooms before handing them over to us Beach was nasty due to the seaweed issue accross all of Cancun mother nature
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CuiLan
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We stayed at this hotel for 5 days.First day I walked in the hotel I was sweating it was so hot inside and the elevator had no air conditioner too.Food and restaurant need more choices.If you Only stay one night is ok.Also at night time there is no shows or any other entertainment they only play music.Also There was too much seaweed on the beach so we couldn’t play there.
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Orlando Antonio
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The staff was amazing…! The hotel is older but well maintained. The bar service at the pool was great (Thanks Osvaldo!!!) Sad thing, but not the hotel’s fault is sargassum at the beach was terrible, we spent all week at the pool. The buffet food could do a little better too… Overall is a great hotel and would be amazing when no sargassum.
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Fabiola
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The hotel was nice and in a great location close to the Strip. The staff was friendly and helpful throughout our stay. My only suggestion would be regarding the food. We ate at the buffet, and unfortunately, the food was not very good and did not meet our expectations. Other than that, we had a pleasant experience.
Esteban
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

AC DID NOT WORK IT STAYED IN ONE TEMPETURE. Handle to bathroom was broke. But besides that everyone and everything was nice
Scott
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Shower head fell off never fixed. Food aweful. Only hotdogs cut up for meat at breakfast no options. No bacon no sausage. Bottom shelf everything.
ariel
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

I didn't like that every beach in the hotel zone is full of sargazo and nobody warns you ahead of booking. The gulfweed is a vacation nightmare
Janaina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

O hotel é muito limpo, com várias atividades, comida excelente, camas confortáveis. O staff é muito solícito e, a maioria, bem simpática! Destaque para o Félix, que atende na piscina, o Barman da piscina, Ernesto que serve o café e o Zacarias que atende no restaurante. Fomos muito bem recebidos e a experiência foi sensacional! O quarto que ficamos era antigo, mas os móveis estavam bem conservados.
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