Le Riad Monceau

I have to say that this is one of the best places I’ve ever stayed in my life, and I have traveled the world over. The staff were engaging and loving and amazing. I would recommend this to anyone and everyone who wishes to go to Marrakesh. You can bet your ass. I will be back there as soon as I can get there.

We had a wonderful stay at this charming 9-bedroom Riad in Morocco. The location was absolutely perfect—just a short walk to the main square, the medina, and all the key sights. What truly made our experience special was Chaymae, the main staff member, who looked after us from start to finish with such a warm and friendly personality. Nothing was ever too much trouble for her, and she made us feel right at home. The food was also excellent fresh, flavorful, and beautifully presented. Highly recommend this place to anyone visiting the area! The jazz singers are another treat while we enjoyed our Dinner. Thank you to Chaymae and her staff.

This was an absolutely perfect Riad in Marrakesh. From the moment we entered the Riad, Sofiane made us feel like we were coming home. He was extremely welcoming and genuinely wanted to ensure we had a great stay - providing advice on places to go and going out of his way regularly to ensure our comfort. He also arranged for my wife and I to enjoy the private terrace and mini pool area - serving us lunch there. Equally welcoming was Chaymae the manager. She made us feel special, and ensured that our 20th wedding anniversary was truly memorable by setting up a last minute reservation at their sigautee restaurant, making recommendatios for our meal and giving us an incredible table to enjoy the wonderful jazz show. She repeatedly checked in on us and kept a smile on her face from morning to night - with so much dedication to all her guests. The restaurants, the Riad accomodations, the service at every turn was 5 stars. The location is also ideal - and while steps from the Medina the location was pure serenity. Thank you Chaymae and Sofiane. I have travelled all over the world - and you are hands down the two most impressive hospitality professionals I have ever come across. Riad Monceau is lucky to have you! We hope to be back soon!!!

It was amazing riad and Shema was externally helpful and accommodating. Stayed there for 5 nights and had dinner and lunch there few times. It had great jazz music every night and Monday the best one. Definitely will stay here again!! Also booked the grand royal spa and hammam, which was again a great experience here. Thank you shema and her team for amazing experience.

Un séjour inoubliable au Riad Monceau ! Mon expérience au Riad Monceau à Marrakech a été tout simplement exceptionnelle. Dès mon arrivée, j’ai été accueillie avec une gentillesse et une attention rares. Le cadre est magnifique, alliant charme traditionnel marocain et confort moderne, mais ce qui rend cet endroit vraiment unique, c’est la qualité du service! Je tiens à exprimer ma profonde gratitude à tout le personnel, toujours souriant, attentionné et professionnel. Un merci tout particulier à Chaimae, dont le souci du détail, le professionnalisme irréprochable et l’élégance naturelle ont marqué mon séjour. Elle a su anticiper mes besoins avec une délicatesse remarquable et a contribué à rendre ce voyage encore plus spécial. Merci pour cette hospitalité sincère, cette atmosphère apaisante et ce service d’une rare qualité. Je reviendrai sans hésitation et je recommande chaleureusement le Riad Monceau à tous ceux qui souhaitent vivre une véritable expérience marocaine, avec raffinement et authenticité. À très bientôt, Lilia 🤗

Riad is amazing and the staff were incredible. When we told them we had a table booked at the restaurant they made sure to give us the best seat in the house.

Enjoyed the stay. The staff was very friendly and courteous

the staff was incredible… and Chaymae was above and beyond. We will NEVER forget this riad and its warm hospitality.

My stay at Le Riad Monceau was excellent!!! From the moment we arrived, the front desk manager, Chaymae was amazing! She was so helpful in explaining places to visit and restaurants to try. She took her time in showing us the Riad and even had tea and pastries for us to try. The staff were all extremely nice and helpful. The location is great, it's right in the middle of everything, from shopping to amazing restaurants and nightlife. The Riad has amazing jazz by the pool and a beautiful rooftop bar/restaurant. We also took advantage of their spa and had a great time. I can't say enough great things about this place other than I highly recommend it for anyone traveling to Marrakech!

Great Riad, excellent location. Amazing property with amazing service.

What a lovely place right in the heart of Marrakech! We really felt like we were staying with friends or family. Chama was the most lovely and talented hotel manager we’ve ever encountered in our extensive travels - she is an absolute gem! Oh and the jazz band was super talented, the food was great, and the drinks were top notch. Our expectations just kept getting surpassed at every turn. We will always have fond memories of Le Riad Monceau!

The Riad is also a jazz club / restaurant. Amazing fun if you like Jazz and late nights, but if you are looking for a quiet stay, this is not for you. Live jazz every night until midnight, and your bedroom will be right next the restaurant or bar. We loved it as totally unique. But better to know what you’re letting yourself in for!

Such a beautiful, cozy, comfy hotel! It was totally charming, the staff was delightful, the location was perfect, and I would definitely stay there again.

One of the best vacation we had for a long time. We have been traveling quite often and been to many different countries before. We were most impressed by the management staffs especially Zakarya manager who was very attentive and friendly. I highly recommend asking her to help you on your stay. The dinner staffs are also extremely nice especially the waiter Aumaima giving us a very memorable dinner. The captain and the hostess are also extraordinary and so surprised they kindly thank you in words and not accepting our tips, which is very unusually in Morocco. I personally think excellent services deserve monetary encouragement. The hotel really hires good managers. Thank you for the enjoyable stay and memorable services in Morocco. John and Eva

We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.

We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.

I think this was the best hotel experience I’ve ever enjoyed. The service was exceptional, the people lovely, the room was spotless and the whole atmosphere of the hotel was perfect. It truly is an oasis from the chaos of Marrakesh, and felt so relaxing to come back there knowing we had such amazing comfort awaiting us! And the added bonus of music and entertainment every evening just topped it off beautifully - as others queued up for access to the bar and restaurant we were treated like royalty as guests, and afforded every luxury.

Great property.. close and walkable to all tourist area. Really helpful and great staff. Food and ambience at le arabe restaurant was great

We really enjoyed our stay at La Riad Monceau. Everyone who works there is so friendly and helpful. The driver was waiting for us at the airport, then the porter was waiting for us at the drop off point to take our luggage and guide us to the Riad, and then we were welcomed with tea/sweet treats and info about Marrakech from the hotel host. The location is perfect. It’s a close walk to Jemma El Fna square which is a great jumping off point for each day. We asked for a walking tour guide for our first day and a private driver to take us to the desert and then Fes, and they happily arranged it all for us. We really enjoyed the Hammam and rooftop jacuzzi and all of the restaurant/bars in the Riad as well. They will always accommodate you at the restaurants even though there is a line up out the door and down the alley every night. They have a live jazz band each night which we loved but you can hear from your room so if you are sensitive to noise, keep that in mind (however it ends at a reasonable time each night). Everything is perfectly clean and well maintained, and there is a great breakfast each morning. Overall we would happily stay again if we were to visit Marrakech again.

The hotel and the staff especially Charma was most accommodating and made our stay perfect we will back soon