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Hotel Diament Arsenal Palace Katowice/Chorzów

Hotels
8.4
/10
Very Good
141 reviews

What Guests Say About Their Stay

Marta
10.0
/ 10
One of the best customer service I have ever came across. The receptionists were so kind and helpful, treating every guest individually, with true care and a lot of respect. Amazing hotel. We loved it
Karim
10.0
/ 10
The only issue I have is that the rooms are not soundproof, which means that if your fellow guests are loud, you may hear them quite clearly.
Stanislaw
10.0
/ 10
Every one very helpful and polite.Breakfast excellent,dinner top class,especially beef stake very good and tender.
In the Area
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ul. Paderewskiego 35, Chorzów, Województwo Śląskie, Poland, 41-500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Diament Arsenal Palace Katowice/Chorzów is located in area / city Chorzów. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Diament Arsenal Palace Katowice/Chorzów

ul. Paderewskiego 35, Chorzów, Województwo Śląskie, Poland, 41-500
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Discover More About Hotel Diament Arsenal Palace Katowice/Chorzów

Location


Hotel Diament Arsenal Palace Katowice/Chorzów is located in area / city Chorzów.

About Hotel Diament Arsenal Palace Katowice/Chorzów

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Diament Arsenal Palace Katowice/Chorzów exclusively for you.

Hotel Diament Arsenal Palace Katowice/Chorzów is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Diament Arsenal Palace Katowice/Chorzów.

All facilities in Hotel Diament Arsenal Palace Katowice/Chorzów

Others Hotel Diament Arsenal Palace Katowice/Chorzów
Others

Hotel Services

  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Spa
  • Indoor pool
  • Garden
  • Barbecue
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Smoking area
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Diament Arsenal Palace Katowice/Chorzów

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Diament Arsenal Palace Katowice/Chorzów
115
Another facilities in Hotel Diament Arsenal Palace Katowice/Chorzów
Express check-in, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel Diament Arsenal Palace Katowice/Chorzów

What are available facilities at Hotel Diament Arsenal Palace Katowice/Chorzów?
There are top facilites at Hotel Diament Arsenal Palace Katowice/Chorzów such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diament Arsenal Palace Katowice/Chorzów?
The standard check-in time at Hotel Diament Arsenal Palace Katowice/Chorzów is starting from 14:00 - 14:00 while the latest check-out time is at Before 12:00
Does Hotel Diament Arsenal Palace Katowice/Chorzów provide breakfast?
Yes, Hotel Diament Arsenal Palace Katowice/Chorzów provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Diament Arsenal Palace Katowice/Chorzów?
Hotel Diament Arsenal Palace Katowice/Chorzów is a 4.0-star hotel.
How many rooms are available at Hotel Diament Arsenal Palace Katowice/Chorzów?
Hotel Diament Arsenal Palace Katowice/Chorzów has 115 rooms in total.
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More Reviews from Other Guests in Hotel Diament Arsenal Palace Katowice/Chorzów

8.4
Very Good
From 141 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Diament Arsenal Palace Katowice/Chorzów

Number of reviews per page
20
40
Top reviews
Marta
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

One of the best customer service I have ever came across. The receptionists were so kind and helpful, treating every guest individually, with true care and a lot of respect. Amazing hotel. We loved it
Hila
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We stayes 3 nights. Everything was very good exept the room was not cleaned the first day. We came at night and didnt have clean towels, cups, shampoo etc. Very comfortable bed, friendly staff
JAROSLAW
icon-Business
Business
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The hotel SPA lacks towels and washing gel, only one shower is open, and there is no drinking water dispenser. The service at the reception was average.
Slawomir
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

It was great
Karim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The only issue I have is that the rooms are not soundproof, which means that if your fellow guests are loud, you may hear them quite clearly.
Henryk
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

It is a nice hotel, but requires serious upgrades. The walls between rooms are very thin and I could hear ALL my neighbors activities (I am sorry to my neighbors...). The water in the shower was changing from scalding hot to cold within few seconds without any warning: the piping seems too poor to serve many rooms. There is a smoking ban in the rooms, but the smoke was reaching my room through the window on many occasions. There is a nice pool and SPA at the basement, but there was no soap in the dispenser in the shower area and the curtain was sticking to my body all the time (a terrible experience !) due to the air flow. Clearly the hotel needs an experience hotel manager to detect and eliminate all these annoying features.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

My only complaint was the very inconsistent water temperature from the shower. The breakfast buffet was great. Great location and easy to get to.
Snizhana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Good staff. Good restaurant
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Rooms are dark and poorly furnished . Bathroom is basic and the shower mixer taps don’t work properly.Housekeeping is poor . Breakfast was the worst that I’ve ever sampled . No air conditioning .Definitely not a 4 star establishment . Distant from Katowice city centre. Please avoid.
Laura
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

A nice peaceful hotel in a good location. The place is quiet during the night and the restaurant at the hotel is very good. Many families come here so the spa was full of kids with their parents.
DCS
icon-Business
Business
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, and good amenities! I ate at the restaurant a few times and enjoyed the food.
Terence
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Great value hotel but a bit far out of the city for convenience.
Daniel
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Very good
Verified traveler
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

great, pillows were a bit soft
Sebastian
8.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Friendly staff, easy way to park inside and outside of hotel. Access to main route and super store.
Verified traveler
10.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Best value for money!
Verified traveler
6.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Impossible to get on the internet, rooms are not sound proof,
Simon
4.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

My wife and I arrived at 2am on Saturday morning following a late flight. As we pulled up we were impressed as the hotel looks lovely. Once inside again the hotel looked very nice. The only issue was a loud Disco in one of the conference rooms. We were given our room key and proceeded to the room which was directly above the disco. We tried for about an hour to deal with the noise but the bed was bouncing so we went downstairs and aske to be moved. It took the poor girl on reception 4 goes before she found us a suitable room away from the noise, which included sending us to a room which was already occupied by an elderly couple. Finally we were sent to a room still above the disco but on the 4th floor so the noise was reduced to a low enough level that we could finally get to sleep but the disco continued until 4.30 am. On Saturday night the disco was back!
Read More
Ellen
6.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Wouldn't stay again -no air conditioning and no curtains.
Stanislaw
10.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

Every one very helpful and polite.Breakfast excellent,dinner top class,especially beef stake very good and tender.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Diament Arsenal Palace Katowice/Chorzów

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 141 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diament Arsenal Palace Katowice/Chorzów

Number of reviews per page
20
40
Top reviews
Marta
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

One of the best customer service I have ever came across. The receptionists were so kind and helpful, treating every guest individually, with true care and a lot of respect. Amazing hotel. We loved it
Hila
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We stayes 3 nights. Everything was very good exept the room was not cleaned the first day. We came at night and didnt have clean towels, cups, shampoo etc. Very comfortable bed, friendly staff
JAROSLAW
icon-Business
Business
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The hotel SPA lacks towels and washing gel, only one shower is open, and there is no drinking water dispenser. The service at the reception was average.
Slawomir
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

It was great
Karim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The only issue I have is that the rooms are not soundproof, which means that if your fellow guests are loud, you may hear them quite clearly.
Henryk
6.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

It is a nice hotel, but requires serious upgrades. The walls between rooms are very thin and I could hear ALL my neighbors activities (I am sorry to my neighbors...). The water in the shower was changing from scalding hot to cold within few seconds without any warning: the piping seems too poor to serve many rooms. There is a smoking ban in the rooms, but the smoke was reaching my room through the window on many occasions. There is a nice pool and SPA at the basement, but there was no soap in the dispenser in the shower area and the curtain was sticking to my body all the time (a terrible experience !) due to the air flow. Clearly the hotel needs an experience hotel manager to detect and eliminate all these annoying features.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

My only complaint was the very inconsistent water temperature from the shower. The breakfast buffet was great. Great location and easy to get to.
Snizhana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Good staff. Good restaurant
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Rooms are dark and poorly furnished . Bathroom is basic and the shower mixer taps don’t work properly.Housekeeping is poor . Breakfast was the worst that I’ve ever sampled . No air conditioning .Definitely not a 4 star establishment . Distant from Katowice city centre. Please avoid.
Laura
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

A nice peaceful hotel in a good location. The place is quiet during the night and the restaurant at the hotel is very good. Many families come here so the spa was full of kids with their parents.
DCS
icon-Business
Business
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, and good amenities! I ate at the restaurant a few times and enjoyed the food.
Terence
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Great value hotel but a bit far out of the city for convenience.
Daniel
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Very good
Verified traveler
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

great, pillows were a bit soft
Sebastian
8.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Friendly staff, easy way to park inside and outside of hotel. Access to main route and super store.
Verified traveler
10.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Best value for money!
Verified traveler
6.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

Impossible to get on the internet, rooms are not sound proof,
Simon
4.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

My wife and I arrived at 2am on Saturday morning following a late flight. As we pulled up we were impressed as the hotel looks lovely. Once inside again the hotel looked very nice. The only issue was a loud Disco in one of the conference rooms. We were given our room key and proceeded to the room which was directly above the disco. We tried for about an hour to deal with the noise but the bed was bouncing so we went downstairs and aske to be moved. It took the poor girl on reception 4 goes before she found us a suitable room away from the noise, which included sending us to a room which was already occupied by an elderly couple. Finally we were sent to a room still above the disco but on the 4th floor so the noise was reduced to a low enough level that we could finally get to sleep but the disco continued until 4.30 am. On Saturday night the disco was back!
Read More
Ellen
6.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Wouldn't stay again -no air conditioning and no curtains.
Stanislaw
10.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

Every one very helpful and polite.Breakfast excellent,dinner top class,especially beef stake very good and tender.
Number of reviews per page
20
40