Manazel Ajyad Hotel By Elaf

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6.5
/10
Pleasant
428 reviews

What Guests Say About Their Stay

Rachman S.

9.7
/ 10
Alhamdulillah The hotel is clean, close to the Grand Mosque, Check-in is very simple, and friendly.
See original

Abdul

10.0
/ 10
I had a great stay at Elaf Ajyad Hotel. Everything was excellent from start to finish. The reception staff were very welcoming and professional, especially Anas,Turki and Abdullah, who were outstanding and always happy to help with anything.The kitchen workers were also very kind and helpful, and the room cleaning service was excellent. Highly recommend this hotel for anyone staying in Makkah as it’s very close and a buggy from the hotel to take them up and down.

Khurram

10.0
/ 10
Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again.

Mazhar Ali

10.0
/ 10
Very pleasant, the whole staff was really helpful and courteous. We shall return in future inshallah
In the Area
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Makkah Al Mukarramah, Ajyad, Mecca, Makkah, Saudi Arabia

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Elaf Ajyad Hotel Manazel Ajyad Hotel By Elaf is a hotel is located at Ajyad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Manazel Ajyad Hotel By Elaf Address: Map & Location

Makkah Al Mukarramah, Ajyad, Mecca, Makkah, Saudi Arabia
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Lobby Manazel Ajyad Hotel By Elaf
Exterior 2 Manazel Ajyad Hotel By Elaf

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Elaf Ajyad Hotel Rates per Night

Planning your trip and wondering about Elaf Ajyad Hotel hotel rates? You're in the right place! Hotel prices can fluctuate, so it's always a good idea to check for the most up-to-date information. Elaf Ajyad Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Elaf Ajyad Hotel hotel rates? Traveloka is your go-to for finding great deals.

Elaf Ajyad Hotel Location & Address

Finding your way to Elaf Ajyad Hotel is easy! Elaf Ajyad Hotel is located at Makkah Al Mukarramah, Ajyad, Mecca, Makkah, Saudi Arabia. It's situated in the Al Haram, Makkah area of Saudi Arabia, known for its proximity to the Masjid al-Haram. The hotel is approximately 1.5 km from the city center.

How to go to Elaf Ajyad Hotel from Airport

Getting from King Abdulaziz International Airport (JED) to Elaf Ajyad Hotel is straightforward. Several options are available to suit your budget and preferences. Here's how you can make the journey:

  • Taxi (most direct): Taxis are readily available outside the airport. The ride to the hotel takes approximately 1 hour and 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the journey time is similar to a taxi.
  • Airport Shuttle (hotel transfer): Some hotels offer airport shuttle services. Check with Elaf Ajyad Hotel to see if they provide this service.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, check if the hotel offers a shuttle service.

Elaf Ajyad Hotel Reviews & Summary

Want to know what other travelers think about Elaf Ajyad Hotel? Hotel reviews often highlight the hotel's excellent location and comfortable accommodations. Guests frequently praise the hotel's proximity to the Masjid al-Haram, making it a convenient choice for those visiting Makkah for religious purposes. The hotel's amenities and services also receive positive feedback, contributing to a pleasant stay.

One standout feature is the hotel's commitment to providing a comfortable and welcoming environment. The staff is often commended for their helpfulness and attentiveness. Overall, Elaf Ajyad Hotel offers a great experience. Book your stay today and experience it for yourself!

Elaf Ajyad Hotel Room Types Available

Elaf Ajyad Hotel offers a variety of hotel room type categories to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements. Here's a look at the different hotel room types available:

  • Standard Room: These rooms typically offer comfortable accommodations with essential amenities.
  • Deluxe Room: Deluxe rooms often provide more space and may include additional features.
  • Family Room: Designed for families, these rooms usually offer more space and multiple beds.
  • Suite: Suites provide a more luxurious experience with separate living areas and enhanced amenities.

Please note that smoking/non-smoking preferences and the availability of bathtubs/bidets may vary depending on the room type. Please inquire with the hotel directly for pet-friendly policies and any associated charges.

Hotel Facilities in Elaf Ajyad Hotel

Elaf Ajyad Hotel provides a range of hotel amenities and facilities to ensure a comfortable and enjoyable stay for all guests. From essential services to leisure options, the hotel caters to various needs. Here's a list of the hotel facilities:

  • 24-hour front desk
  • Air conditioning
  • Elevator
  • Restaurant
  • Room service
  • Wi-Fi in public areas

Hotel Buffet or Restaurant/Cafe in Elaf Ajyad Hotel

Dining at Elaf Ajyad Hotel is a delightful experience, with options to satisfy various tastes. The hotel features a restaurant and offers buffet options for guests. Here's a glimpse of what you can expect:

  • Restaurant: The hotel's restaurant offers a variety of dishes, including local and international cuisine.
  • Buffet: The hotel may offer buffet options for breakfast, lunch, and dinner. Prices may vary.

Please check with the hotel for the most up-to-date information on restaurant hours, buffet prices (approximately $25 USD per person), and special dishes.

Elaf Ajyad Hotel Airport pickups and How to Book

For a seamless arrival, Elaf Ajyad Hotel offers airport pick-up services. This convenient option ensures a smooth transfer from King Abdulaziz International Airport (JED) to the hotel. Here's how to book:

  • Check Availability: Confirm with the hotel if they offer airport pick-up services.
  • Make a Reservation: Book your airport transfer in advance, preferably when you make your room reservation.
  • Provide Flight Details: Provide your flight number and estimated arrival time to the hotel.

Advance notice is usually required to arrange the airport pick-up. Confirm the details with the hotel directly.

Nearby MRT Station & Bus Stops

While Elaf Ajyad Hotel is located in a central area, it's helpful to know about nearby public transport options. Here's information on nearby MRT stations and bus stops:

  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Public transport cards are available for purchase at various locations, including convenience stores and transit stations. Check for the latest information on payment methods and card options.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit with your family? Elaf Ajyad Hotel is conveniently located near several attractions. Here are some family-friendly options:

  • Masjid al-Haram: The most important mosque in Islam, a must-visit for all Muslims. (0.5 km, Free)
  • Abraj Al-Bait Clock Tower: A complex of buildings with a large clock tower, offering shopping and dining. (0.7 km, Free)
  • Makkah Mall: A large shopping mall with various stores and entertainment options. (5 km, Free)
  • Jabal Al-Noor (Mount Hira): A mountain where the Prophet Muhammad received his first revelations. (10 km, Free)
  • Cave of Hira: A cave on Jabal Al-Noor, a significant site in Islamic history. (10 km, Free)

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.

Where to eat near Elaf Ajyad Hotel (Makkah)

Exploring the local food scene near Elaf Ajyad Hotel is a treat. You'll find a variety of dining options to satisfy your cravings. Here are some suggestions:

  • Al-Baik: A popular fast-food chain known for its fried chicken.
  • Kudu: A fast-food restaurant offering burgers, sandwiches, and more.
  • Hardee's: A well-known fast-food chain with a variety of menu items.

Local Street Food:

  • Shawarma: A Middle Eastern wrap filled with meat and vegetables.
  • Falafel: Deep-fried chickpea balls, often served in a pita.
  • Manakeesh: A flatbread topped with various ingredients, such as za'atar or cheese.
  • Kuboos: A type of flatbread commonly eaten with meals.
  • Dates: A local specialty, often enjoyed as a snack or dessert.

Shopping places near Elaf Ajyad Hotel (Makkah)

If you're in the mood for shopping, you'll find several options near Elaf Ajyad Hotel. Here are some shopping places in or near Makkah:

  • Abraj Al-Bait Mall: Located within the Abraj Al-Bait complex, offering a wide range of shops.
  • Makkah Mall: A large shopping mall with various stores and entertainment options.
  • Al-Rashid Mega Mall: A shopping mall with a variety of stores and dining options.

Other Places to Stay Near Elaf Ajyad Hotel

If you're looking for alternative accommodations near Elaf Ajyad Hotel, you'll find a range of options to suit your preferences. Here's a look at some nearby hotels:

Luxury/5–6 Star Hotels Nearby:

  • Swissôtel Al Maqam Makkah
  • Fairmont Makkah Clock Royal Tower
  • Raffles Makkah Palace

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:

  • Anjum Hotel Makkah
  • Conrad Makkah
  • Makkah Clock Royal Tower, A Fairmont Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:

  • Al Kiswah Towers Hotel
  • Elaf Bakkah Hotel
  • Dar Al Eiman Grand Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Reservations

Ready to book your stay at Elaf Ajyad Hotel? Finding hotel availability and making reservations is easy with Traveloka. Traveloka provides a seamless booking experience, allowing you to secure your room with ease. Check for room booking options and take advantage of the best deals.

Book your stay through Traveloka today and enjoy a hassle-free experience!

All facilities in Manazel Ajyad Hotel By Elaf

Functional Hall Manazel Ajyad Hotel By Elaf
Functional Hall
Common Space Manazel Ajyad Hotel By Elaf
Common Space
Lobby Manazel Ajyad Hotel By Elaf
Lobby
Exterior Manazel Ajyad Hotel By Elaf
Exterior
Others Manazel Ajyad Hotel By Elaf
Others

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Business Facilities

  • Business center

Accommodation Policy & General Information in Manazel Ajyad Hotel By Elaf

Important Note

Traveloka is not responsible for providing any additional information required for the issuance of travel documents or visas (including but not limited to the hotel confirmation number (HCN)), other than the travel information stated on the e-voucher and the product information specified in the relevant Hotel’s terms and conditions.

We strongly recommend that you first confirm the applicable visa and/or entry-permit requirements with the relevant embassy or authorized visa provider prior to confirming any booking. Information displayed on the Traveloka Platform for the accommodation products is provided solely for the purpose of facilitating accommodation bookings and does not constitute advice regarding visa, immigration, or other travel document requirements. You are solely responsible for ensuring compliance with all applicable entry and visa regulations for your intended travel purposes. We shall not be liable for any consequences for the inability to utilize any accommodation products or related services arising from your failure to obtain the required visa, entry-permit, or other relevant travel authorization.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Manazel Ajyad Hotel By Elaf
355
Number of floors in Manazel Ajyad Hotel By Elaf
13
Another facilities in Manazel Ajyad Hotel By Elaf
Laundry service, 24-hour Receptionist, Concierge, Breakfast, Area shuttle

Frequently asked question in Manazel Ajyad Hotel By Elaf

What are available facilities at Manazel Ajyad Hotel By Elaf?
There are top facilites at Manazel Ajyad Hotel By Elaf such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Manazel Ajyad Hotel By Elaf?
Check-in time at Manazel Ajyad Hotel By Elaf is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Manazel Ajyad Hotel By Elaf provide breakfast?
Yes, Manazel Ajyad Hotel By Elaf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Manazel Ajyad Hotel By Elaf?
Manazel Ajyad Hotel By Elaf is officially classified as a 1.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Manazel Ajyad Hotel By Elaf have?
Manazel Ajyad Hotel By Elaf has 13 floors.
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More Reviews from Other Guests in Manazel Ajyad Hotel By Elaf

6.0
Pleasant
From 336 reviews
Cleanliness

6.0

Room Comfort

6.0

Location

6.0

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Manazel Ajyad Hotel By Elaf

Number of reviews per page
20
40
Top reviews
Asif
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lift was broken and my room was at 10th floor very horrible experience. Need compensation Move in and out from 10 th floor to down and going up very tiring. Pls compensate
Mohammad Khaleel
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was the most terrible experience of our life. We paid more than $700 /night but the place was not even 1* The room was small, ants crawling and small washroom with no towels. We are both over 65 and hotel was on a mountain. We want a full REFUND.
Sherjeel A.
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Extremely disgusting place to stay... We booked a non-smoking room but they put us in a smoking room. I couldn't breathe and felt like I was suffocating in the tiniest hotel room... I did complain, but they said they had no other room available.. The bathroom had a strong smell of a toilet leak... It was so gross and they had an open shower with just a curtain slmost touching the dirty toilet. Never ever stay here!!!! The staff was also terrible and did not speak English..or pretended to.
Read More
IMRAN
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very bad hotel . And poor service. Only desk manager was nice guy.otherwise never recommend any one
Sirajul
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Having stayed here previously, I had certain expectations based on earlier experiences. On this occasion, the reception service felt less efficient, and the rooms did not appear to have been updated. I share this feedback constructively and in the hope of seeing continued improvement.
Abdul
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had a great stay at Elaf Ajyad Hotel. Everything was excellent from start to finish. The reception staff were very welcoming and professional, especially Anas,Turki and Abdullah, who were outstanding and always happy to help with anything.The kitchen workers were also very kind and helpful, and the room cleaning service was excellent. Highly recommend this hotel for anyone staying in Makkah as it’s very close and a buggy from the hotel to take them up and down.
Read More
Mohamed Ali
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

There was no support
Asif
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very dirty, low quality furnished and poorly maintained room. Very small room with bathroom exceptionally tiny, even by small-room standards. The bathroom was cramped and poorly designed. The shower curtain constantly clung to me while bathing, and the toilet was placed so close to the wall that there was insufficient legroom, making it impossible to sit comfortably.
Read More
Loubaba
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleaning part not the best, old furniture, and dirty carpet.
Loubaba
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleaning isn’t the best and the hotel furniture was too old. Services wasn’t the best.
Rahmatnor
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Run down condition
Zaire
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Firstly not recommended for elders with knee problem or walking issue,hotel is on a hill and shuttle service is a waste of time, when arrived I paid in advance for a good room gave me a room on 13 floor no escalator after 12 floor had to walk a floor up was told in morning will change room , morning came try to brush me off saying no rooms was not having it gave me a room on 12 floor ,carpet was dirty,5 night no room house if keeping called twice reception said some is coming, last day spotted room service told them off ,then gave me new towels and toilet paper and still no water bottles ,overall I only chose this thing was close and not on a very steep hill,don’t recommend to anyone really take your money and did not provide the service what was promised when I get back to uk will be claiming my money back
Read More
Umor
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff are great Washroom is to small. 1 person can take shower barely. Wifi is extremely slow. You can't play youtube in the tv because it is unable to load the contemt because of slow connection
Risha
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I didn’t have breakfast
Muhammad
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was ok, no kitchen service was available.
Ahmed
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I got allocated a disability room and when I entered the room I couldn’t even find towels !! There was a cockroach in the room too. Oh and the sink plug was broken so the sink wasn’t draining. I had to report all this to the reception. Absolutely horrible experience. Dont go.
Khurram
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again.
Read More
Rashid
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Location is good however it is located on up hill and makes it challenging to walk up. Golf carts runs but overloaded and unpredictable frequency. Break fast was good but timing were short & starts late. surrounding area was noisy as there is some AC system on rooftop of next door building making a lot of noise. For the price and location it is worth it. I would just not add breakfast add in when reserving again.
Read More
FNU
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The rooms are not good condition rest room are also not good condition so small room WiFi is not working well and room service is poor there was a bad experience in Elef Ajyad hotel next time we are not booking in this hotel the beds are also not good condition
Mazhar Ali
icon-Business Family
Business Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Very pleasant, the whole staff was really helpful and courteous. We shall return in future inshallah
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Manazel Ajyad Hotel By Elaf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.0
Pleasant
From 336 reviews
Cleanliness

6.0

Room Comfort

6.0

Location

6.0

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Manazel Ajyad Hotel By Elaf

Number of reviews per page
20
40
Top reviews
Asif
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lift was broken and my room was at 10th floor very horrible experience. Need compensation Move in and out from 10 th floor to down and going up very tiring. Pls compensate
Mohammad Khaleel
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was the most terrible experience of our life. We paid more than $700 /night but the place was not even 1* The room was small, ants crawling and small washroom with no towels. We are both over 65 and hotel was on a mountain. We want a full REFUND.
Sherjeel A.
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Extremely disgusting place to stay... We booked a non-smoking room but they put us in a smoking room. I couldn't breathe and felt like I was suffocating in the tiniest hotel room... I did complain, but they said they had no other room available.. The bathroom had a strong smell of a toilet leak... It was so gross and they had an open shower with just a curtain slmost touching the dirty toilet. Never ever stay here!!!! The staff was also terrible and did not speak English..or pretended to.
Read More
IMRAN
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very bad hotel . And poor service. Only desk manager was nice guy.otherwise never recommend any one
Sirajul
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Having stayed here previously, I had certain expectations based on earlier experiences. On this occasion, the reception service felt less efficient, and the rooms did not appear to have been updated. I share this feedback constructively and in the hope of seeing continued improvement.
Abdul
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had a great stay at Elaf Ajyad Hotel. Everything was excellent from start to finish. The reception staff were very welcoming and professional, especially Anas,Turki and Abdullah, who were outstanding and always happy to help with anything.The kitchen workers were also very kind and helpful, and the room cleaning service was excellent. Highly recommend this hotel for anyone staying in Makkah as it’s very close and a buggy from the hotel to take them up and down.
Read More
Mohamed Ali
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

There was no support
Asif
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very dirty, low quality furnished and poorly maintained room. Very small room with bathroom exceptionally tiny, even by small-room standards. The bathroom was cramped and poorly designed. The shower curtain constantly clung to me while bathing, and the toilet was placed so close to the wall that there was insufficient legroom, making it impossible to sit comfortably.
Read More
Loubaba
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleaning part not the best, old furniture, and dirty carpet.
Loubaba
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleaning isn’t the best and the hotel furniture was too old. Services wasn’t the best.
Rahmatnor
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Run down condition
Zaire
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Firstly not recommended for elders with knee problem or walking issue,hotel is on a hill and shuttle service is a waste of time, when arrived I paid in advance for a good room gave me a room on 13 floor no escalator after 12 floor had to walk a floor up was told in morning will change room , morning came try to brush me off saying no rooms was not having it gave me a room on 12 floor ,carpet was dirty,5 night no room house if keeping called twice reception said some is coming, last day spotted room service told them off ,then gave me new towels and toilet paper and still no water bottles ,overall I only chose this thing was close and not on a very steep hill,don’t recommend to anyone really take your money and did not provide the service what was promised when I get back to uk will be claiming my money back
Read More
Umor
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff are great Washroom is to small. 1 person can take shower barely. Wifi is extremely slow. You can't play youtube in the tv because it is unable to load the contemt because of slow connection
Risha
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I didn’t have breakfast
Muhammad
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was ok, no kitchen service was available.
Ahmed
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I got allocated a disability room and when I entered the room I couldn’t even find towels !! There was a cockroach in the room too. Oh and the sink plug was broken so the sink wasn’t draining. I had to report all this to the reception. Absolutely horrible experience. Dont go.
Khurram
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again.
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Rashid
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Location is good however it is located on up hill and makes it challenging to walk up. Golf carts runs but overloaded and unpredictable frequency. Break fast was good but timing were short & starts late. surrounding area was noisy as there is some AC system on rooftop of next door building making a lot of noise. For the price and location it is worth it. I would just not add breakfast add in when reserving again.
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FNU
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The rooms are not good condition rest room are also not good condition so small room WiFi is not working well and room service is poor there was a bad experience in Elef Ajyad hotel next time we are not booking in this hotel the beds are also not good condition
Mazhar Ali
icon-Business Family
Business Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Very pleasant, the whole staff was really helpful and courteous. We shall return in future inshallah
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